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SEO Specialist

About Us:
Step into one of the most exciting and fastest-growing sectors in the economy with ShiftCare! As the market leader in Australia, we're transforming care management for home care, disability, aged care and healthcare providers. Our innovative platform simplifies scheduling, client management, billing, and compliance, empowering care professionals to deliver exceptional care.  

Key Responsibilities:

  • Content Strategy & Development:
    • Brief up to 15 blog posts per month based on competitor analysis and SEO insights across three regions (Australia, US, and Canada).
    • Develop and brief topics for eBooks and white papers for our team of writers to execute.
    • Develop and maintain comparison landing pages targeting industry competitors.
    • Own backlink acquisition strategy, managing a budget of approx. $5000 p/m
  • SEO Optimisation:
    • Ensure the website is fully optimised for best practice SEO, including on-page and technical SEO.
    • Align website content strategically with target keywords, managing and updating the list of target keywords.
    • Conduct regular site audits to identify and fix SEO issues such as broken links, duplicate content, and site speed problems.
  • Keyword Research & Analysis:
    • Conduct comprehensive keyword research to inform content strategy and facilitate paid search campaign optimisations.
    • Monitor keyword rankings and adjust strategies to improve organic visibility.
  • Reporting & Analytics:
    • Own and manage SEO reporting for all three regions, providing insights and recommendations based on performance data.
    • Utilise tools like Google Analytics, Search Console, and SEO platforms to track and report on KPIs.
  • Collaboration:
    • Work closely with the Content, Design, and Development teams to implement SEO best practices.
    • Coordinate with the paid search team to align organic and paid strategies.
    • Implement new SEO strategies and tactics as appropriate.

Skills & Experience:

  • Essential:
    • Minimum of 7 years of experience in SEO, preferably in a SaaS or technology environment.
    • Proven track record of improving organic search performance and driving growth.
    • Strong understanding of search engine algorithms and ranking methods.
    • Proficient in SEO tools such as SEMrush, Ahrefs, Moz, or similar.
    • Experience with web analytics tools (e.g., GA4).
    • Familiarity with content management systems (e.g., Statamic) and basic HTML/CSS knowledge.
    • Excellent analytical skills and data-driven mindset.
  • Desirable:
    • Experience in the disability, aged care, or healthcare sectors.
    • Knowledge of the NDIS industry.
    • Experience working across international markets.

Team & Reporting Structure:

You will be joining a close-knit Marketing, working remotely and reporting directly to the Head of Marketing. This role offers the opportunity to collaborate with cross-functional teams and contribute significantly to our international growth strategy.

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CEO of ShiftCare
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Mathew Cagney
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What You Should Know About SEO Specialist, ShiftCare

Join the vibrant team at ShiftCare as an SEO Specialist and become part of a revolution in care management! We're the leading force in Australia’s home care, disability, aged care, and healthcare sectors, and we’re on a mission to improve the lives of care providers with our cutting-edge platform. In this role, you'll have the unique opportunity to shape our content strategy, developing up to 15 engaging blog posts each month while also crafting eBooks and white papers that resonate with our audience across Australia, the US, and Canada. You’ll dive deep into competitor analysis and enhance our backlink acquisition strategy with a budget of around $5000 a month. You will ensure our website is optimized to perfection for SEO best practices, and your analytical mindset will shine through as you conduct regular audits to tackle issues and improve our organic visibility. Your expertise in tools like Google Analytics and SEO platforms such as SEMrush or Ahrefs will allow you to track our progress and make informed recommendations. You’ll be collaborating closely with various teams to align our strategies and implement new tactics that drive growth globally. If you’re an SEO expert with at least 7 years of experience and a passion for health and care, we're excited to hear from you!

Frequently Asked Questions (FAQs) for SEO Specialist Role at ShiftCare
What are the primary responsibilities of the SEO Specialist at ShiftCare?

The SEO Specialist at ShiftCare is responsible for developing a comprehensive content strategy that includes creating and briefing up to 15 blog posts monthly. They will also manage backlink acquisition strategies while ensuring that the website is fully optimized for best practice SEO. This role involves conducting keyword research and regular site audits, as well as reporting on SEO performance across multiple regions.

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What qualifications are required for the SEO Specialist position at ShiftCare?

To qualify for the SEO Specialist position at ShiftCare, candidates need at least 7 years of SEO experience, preferably in a SaaS or technology environment. A strong understanding of search engine algorithms, proficiency in SEO tools like SEMrush and Ahrefs, and experience with web analytics tools like Google Analytics are essential. Familiarity with content management systems and basic HTML/CSS knowledge is also valuable.

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How does the SEO Specialist at ShiftCare contribute to the company's growth?

The SEO Specialist plays a crucial role in ShiftCare’s growth by optimizing the website and content for search engines, driving organic traffic, and ultimately enhancing brand visibility. By implementing effective SEO strategies and ensuring high-quality content, the SEO Specialist supports the company’s international growth strategy and collaborates with cross-functional teams to align organic and paid marketing efforts.

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What tools and technologies will the SEO Specialist use at ShiftCare?

At ShiftCare, the SEO Specialist will utilize various tools and technologies, including Google Analytics, Search Console, and SEO platforms like SEMrush and Ahrefs. These tools aid in tracking and reporting on KPIs, conducting keyword research, performing site audits, and analyzing performance data to inform SEO strategies.

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Is prior experience in the healthcare sector necessary for the SEO Specialist role at ShiftCare?

While experience in the healthcare sector, particularly in disability and aged care, is desirable for the SEO Specialist role at ShiftCare, it is not strictly necessary. Candidates with a strong SEO background and a willingness to learn about the industry will also be considered, particularly if they have experience working across international markets.

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Common Interview Questions for SEO Specialist
What SEO strategies do you believe are most effective for driving organic traffic?

When addressing this question, focus on specific strategies such as comprehensive keyword research, on-page optimization, high-quality content creation, and building authoritative backlinks. Mention how these elements work together to enhance search visibility and user engagement.

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Can you describe your experience with various SEO tools?

In answering this question, discuss your proficiency with tools like SEMrush, Ahrefs, and Google Analytics. Highlight specific projects or outcomes where you've used these tools to analyze data, track performance, or inform your SEO strategies.

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How do you stay updated with the latest SEO trends and algorithm changes?

Discuss your methods for keeping up with SEO developments, such as following industry blogs, attending webinars, or participating in forums. Highlight specific resources or communities that you find particularly useful.

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What metrics do you consider most important for measuring SEO success?

When answering this question, mention key performance indicators (KPIs) like organic traffic growth, keyword rankings, bounce rates, and conversion rates. Explain how you use these metrics to define success and adjust strategies as needed.

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Describe a successful SEO campaign you've managed.

Provide a detailed overview of a specific campaign, including objectives, strategies implemented, tools used, and measurable results. Focus on what made it successful and what you learned from the experience.

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How do you approach keyword research?

Discuss your methodology for conducting keyword research, emphasizing the tools you use, the factors you consider (like search volume and competition), and how you integrate these keywords into content and strategy.

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How would you perform a site audit?

Outline a step-by-step approach to conducting a site audit, highlighting the aspects you would examine, such as technical issues, on-page SEO factors, and user experience. Mention tools and metrics you'd utilize in this process.

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What role does content play in SEO?

Emphasize the critical role of content in SEO, highlighting how quality, relevance, and keyword optimization together enhance search visibility and user engagement. Mention your experience in aligning content strategy with SEO goals.

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How do you communicate SEO performance and progress to stakeholders?

Discuss your approach to creating reports and dashboards that clearly convey SEO performance metrics. Emphasize how you tailor your communication to different stakeholders based on their familiarity with SEO concepts.

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Can you give an example of how you handled a significant SEO challenge?

Provide an example of a specific challenge you faced, such as a drop in rankings or an algorithm update, and explain your thought process in diagnosing the issue, the steps you took to address it, and the result of your solution.

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Full-time, remote
DATE POSTED
March 26, 2025

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