Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Community Engagement Specialist - Contract image - Rise Careers
Job details

Senior Community Engagement Specialist - Contract

Job Title: Contract Senior Community Engagement Specialist

Location: Remote

Duration: Contract

side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. 

Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia. 

Our industry-leading services include co-dev, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit www.side.inc

We’re looking for a seasoned and strategic Contract Senior Community Engagement Specialist to join our team and deliver outstanding, engaging, and culturally on-point community experiences for our gaming communities -with a particular focus on Rainbow Six Siege. The ideal candidate will bring strong community instincts, a human touch to brand voice, and the operational discipline to drive best-in-class community strategies across multiple platforms.

This role requires someone intimately familiar with Rainbow Six Siege and its community, or alternatively, someone with strong experience in first-person shooter (FPS) communities. To align with launch calendar, live service events, and real-time triage, we are seeking someone based in North America, ideally in the Eastern Time Zone. Flexibility and real-time responsiveness are key.

Responsibilities

  • Plan, build, and execute community management strategies aligned with marketing, communications, and publishing campaigns.
  • Create, curate, and publish compelling multimedia content across all relevant platforms, including Discord, Reddit, Twitter/X, Instagram, YouTube, and in-game channels.
  • Engage daily with the Siege community, managing conversations with empathy and authority - especially during live updates, content releases, or crisis moments.
  • Monitor sentiment and feedback, analyze community KPIs, and escalate key insights to internal stakeholders for action.
  • Partner with developers, publishing, PR, and regional teams to ensure community initiatives are aligned and on-message.
  • Build, lead, and mentor support teams (Gamesmasters, Moderators), fostering a healthy, inclusive, and well-moderated community space.
  • Forge strong relationships with content creators, streamers, and high-impact players within the Siege ecosystem.
  • Stay ahead of social and digital trends, platform changes, and audience behaviors, ensuring we're always innovating in community engagement.
  • Write and localize announcements, blog posts, social media messaging, and platform notifications - delivering them with finesse that feels native to each channel.

  • 5+ years' experience in community management for games or digital entertainment.
  • Deep knowledge of Rainbow Six Siege and its player base, or proven experience managing FPS game communities.
  • Based in North America, preferably in the Eastern Time Zone.
  • Proven success with community-building initiatives such as live content drops, ambassador programs, and platform activations.
  • Comfortable engaging players across Discord, Reddit, YouTube, and Twitter/X.
  • Strong command of digital tone and audience engagement - can transform approved messaging into something that feels real, relatable, and on-brand.
  • Skilled at interpreting analytics and sentiment to inform decisions and surface player priorities.
  • Excellent copywriting and content creation skills.
  • Experience supporting live service games, handling real-time crises, and communicating effectively under pressure.
  • Bonus: Training in handling sensitive player topics such as mental health and online safety.

This is a 1099 position and benefits are not included.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

As a Senior Business Development Manager at PTW, you'll drive growth in the games industry by building lasting relationships with developers and publishers.

Photo of the Rise User
Side Remote No location specified
Posted 7 days ago

Join Side as a Senior Payroll Specialist to lead multi-state payroll processes while ensuring compliance and efficiency in a dynamic remote environment.

Posted 7 days ago

Join Western as a Customer Service Representative where your passion for helping customers will shine in a supportive team environment.

Posted 14 days ago

Join the University of Vermont Medical Center's Nutrition Services team as a Food Service Worker and contribute to patient care through culinary support.

Photo of the Rise User

Allied Universal is looking for motivated Security Professionals to protect and serve clients in Miami's Downtown Brickell area.

Photo of the Rise User
Posted 6 days ago

Join Equinox as a Retail Shop Associate and be part of a team that inspires members to maximize their lifestyle experiences.

Posted 7 days ago

Join Baylor St. Luke’s Medical Center as a Rapid Response RN and play a pivotal role in delivering exceptional patient care in a transformative healthcare environment.

Photo of the Rise User
Paid Holidays

Step into a key role as a Priority Customer Success Manager at LearnUpon, where customer experience is at the forefront of our mission.

Photo of the Rise User
Posted 12 days ago
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition

As a Supervisor of Hospitality at SpaceX, you will lead food service operations and cultivate a high-standard customer-centric environment.

Photo of the Rise User
Posted 8 days ago

Join Slocum-Dickson Medical Group as a Customer Service Specialist to deliver exceptional support to patients while managing billing inquiries.

Photo of the Rise User

Seeking an Assistant Manager to drive customer operations and cultivate a high-performing retail team.

Posted 7 days ago

Corewell Health is looking for a Lead Nutrition Services Technician to enhance patient services at Blodgett Hospital in Grand Rapids, MI.

Photo of the Rise User
Volunteers of America, Utah Hybrid Salt Lake City, Utah, United States
Posted 4 days ago

Join Volunteers of America, Utah as a Client Access Representative to assist clients in accessing vital services with compassion and professionalism.

Just Right Air Hybrid Sandy, Utah, United States
Posted 7 days ago

Join Just Right Heating, Cooling & Plumbing as a Customer Service Representative and play a vital role in delivering outstanding service to our customers.

Join UChicago Medicine as a Registered Nurse in the Medical Surgical Department, delivering top-notch patient care in a supportive team setting.

SIDE is a multi-award-winning provider of creative services, and has worked with many of the leading developers and publishers in the video games industry. Founded in 1997, SIDE's team of experienced casting and performance directors, production m...

67 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
April 18, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
T
Someone from OH, Springfield just viewed Senior Web Developer at The Panaro Group
Photo of the Rise User
Someone from OH, Springfield just viewed Sr Web Software Engineer at MGM Resorts International
Photo of the Rise User
Someone from OH, Cincinnati just viewed Freelance Senior Employer Branding Specialist at FIND
Photo of the Rise User
Someone from OH, Akron just viewed Remote Account Coordinator at Amazee Global Ventures
Photo of the Rise User
Someone from OH, Dayton just viewed Associate Customer Success Manager at Poll Everywhere