Senior Solutions Architect

As a Senior Solutions Architect at Simon Data, your primary responsibilities will include integrating and onboarding new customers, offering domain expertise to enhance customer success, and diagnosing complex challenges at the intersection of data and marketing. You'll manage several client onboardings simultaneously while actively developing new process improvements to ensure efficiency. This role requires collaboration with marketing, product, and engineering teams to provide insights on how Simon's solutions fit into client marketing stacks.

To qualify for the Senior Solutions Architect role at Simon Data, candidates should have at least 7 years of relevant work experience, with a minimum of 3 years specifically in solutions architecture, sales engineering, or SaaS implementation. Strong business acumen, SQL programming skills, and experience with complex data models are essential. Additionally, candidates should possess superior communication skills and the ability to work autonomously while also collaborating across various teams.

Simon Data places a strong emphasis on professional growth, especially for the Senior Solutions Architect role. Employees receive a professional development stipend that supports ongoing learning and upskilling opportunities. Furthermore, you'll work alongside top industry professionals, enabling you to learn and grow within your role through mentorship and collaborative projects.

The culture at Simon Data is centered around collaboration, trust, and personal development. As a Senior Solutions Architect, you'll be part of a team that values friendly and open communication, where everyone's contributions are acknowledged. The company believes that great ideas come from a supportive environment, and it encourages employees to take ownership of their work and positively impact the business.

At Simon Data, growth opportunities for a Senior Solutions Architect are abundant. The role offers the chance to lead projects, mentor junior team members, and influence product development through collaboration with various teams. Additionally, with the rapid growth of the company, there are likely to be opportunities to move into higher management or specialized roles as the organization expands.

When answering, focus on specific examples of how you've successfully completed client onboarding projects, detailing the processes you followed, challenges you faced, and how you overcame them. Highlight your understanding of customer needs and how you tailored solutions to fit their requirements.

Discuss strategies such as active communication, understanding stakeholder needs, and involving them in decision-making processes. Provide examples of how you've built trust and rapport with technical stakeholders and the impact of those relationships on project success.

Share your methods for staying current in the industry, such as following relevant publications, attending conferences, and participating in professional networks. You might also mention specific areas of focus or trends you’ve recently researched that could benefit the role.

When responding, outline the problem, your solution, and the results achieved. Emphasize your role in the process and the skills you utilized, including technical expertise and collaboration with other teams to make the solution successful.

Explain your analytical and systematic approach to problem diagnosis. Use an example to illustrate how you assess challenges, gather information, and develop actionable solutions tailored to clients' needs.

Discuss your time management skills and how you implement prioritization strategies, such as assessing urgency and impact. Mention any tools or methodologies you use to keep organized while ensuring quality delivery for each onboarding experience.

Highlight factors such as compatibility with existing systems, user experience, potential for automation, and training needs. Discuss how these considerations affect your recommendations and solutions as a Senior Solutions Architect.

Focus on communication and feedback mechanisms you establish with clients during the onboarding process. Discuss how you adapt to their needs, proactively address any issues, and measure satisfaction levels throughout.

Provide a clear overview of your hands-on experience working with APIs and integrations. Share specific projects where you successfully implemented these technologies, emphasizing the impact they had on the client's objectives.

Reflect on qualities such as communication, problem-solving skills, and emotional intelligence. Explain why these traits are vital for success in the role and provide examples from your experience that demonstrate how these qualities have benefited you and your clients.