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Project Manager

This position is a part of the Client Services department of Simpluris, a Legal Administrator that delivers comprehensive legal, financial, and corporate administration services to law firms, banks, agencies, and businesses in need of complex project fulfillment. Project Managers ("PMs") are the face of Simpluris operations to our clients. Internally, they coordinate with sales, data services, software development, contact center, disbursements, claims analysts and a host of other personnel to ensure project deliverables are met. This position may oversee one or more Project Coordinators in the Client Services department. A PM must meet critical client requirements, be able to manage multiple competing priorities and personalities, and communicate swiftly and effectively.

Job Responsibilities

  • Draft project related documents to include but not limited to: timelines, SOWs, change orders, website content and FAQs, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
  • Research client and claimant inquiries and communicate findings with clients, claimants, and/or other operational departments. Identify and communicate, as appropriate, any process issues with project teams and other operational departments.
  • Provide detailed project reporting, perform analysis and quality control of ALL client reports.
  • Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
  • Identify risks and immediately escalate to the Project Director/CS project manager, along with proposed solutions, if necessary.
  • Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review.
  • Delegate the above-referenced project tasks to supporting Project Coordinator, as needed.
  • Other duties as assigned.

Experience

  • 3+ year work relevant experience with direct client/customer contact in a professional environment. Preferred experience with legal notice and/or settlement administration.
  • Excellent verbal and written communication with critical thinking skills and the ability to efficiently gather and process information quickly.
  • Experience with MS Office Suite, specifically Word, Excel and Outlook.

If you think you have what it takes, come join our growing team of purpose driven people!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is who we are…
Find out more about Simpluris, our company, our people, and our culture here:

https://www.simpluris.com

https://www.linkedin.com/company/simpluris-inc

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Project Manager, Simpluris

Are you ready to take the lead as a Project Manager at Simpluris? In this dynamic role, you'll be the face of our operations, working closely with clients who rely on our comprehensive legal, financial, and corporate services. You’ll partner with a variety of internal teams—sales, data services, software development, and more—to ensure that project deliverables are not just met, but exceeded. With responsibilities such as drafting project documents, overseeing a team of Project Coordinators, and providing critical project reporting, you’ll thrive in a fast-paced environment where your ability to manage priorities and communicate effectively is key. We’re on the lookout for someone who can juggle multiple demands while fostering positive relationships across various operational groups. If you have over three years of relevant experience and exceptional communication skills, let’s talk! Your knack for critical thinking, insightful analysis, and detail-oriented project management will make a big difference in our client’s success. Check out more about our team and culture, and see if you’re the right fit for this exciting opportunity at Simpluris!

Frequently Asked Questions (FAQs) for Project Manager Role at Simpluris
What are the main responsibilities of a Project Manager at Simpluris?

As a Project Manager at Simpluris, your main responsibilities will include drafting important project documentation such as timelines and statements of work, overseeing Project Coordinators, managing budgets and forecasts, and ensuring that communication flows smoothly between all teams involved. Additionally, you'll conduct detailed reporting and analysis to keep projects on track.

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What qualifications do I need to be a Project Manager at Simpluris?

To qualify for the Project Manager position at Simpluris, you should have at least 3 years of relevant experience in a professional client-facing environment. Proficiency in Microsoft Office Suite, particularly Word and Excel, and strong verbal and written communication skills are vital. Experience in legal notice or settlement administration is preferred but not required.

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How does Simpluris support Project Managers in their roles?

At Simpluris, Project Managers are supported through a collaborative environment that encourages teamwork among various departments. You’ll have access to resources, tools, and training that aid in project execution, risk identification, and client communication to ensure you can perform your role effectively.

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What skills are essential for a Project Manager at Simpluris?

Critical skills for a Project Manager at Simpluris include exceptional communication abilities, critical thinking for problem-solving, organizational skills to manage multiple priorities, and proficiency in project reporting and analysis. Strong interpersonal skills are also important for fostering relationships internally and with clients.

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What is the company culture like at Simpluris for Project Managers?

Simpluris fosters a purpose-driven culture where teamwork and professional growth are valued. As a Project Manager, you will be part of a collaborative environment that prioritizes innovative thinking and supportive relationships, ensuring you thrive and make meaningful contributions to the team.

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Common Interview Questions for Project Manager
How do you handle competing priorities as a Project Manager?

When faced with competing priorities, it's essential to assess the urgency and impact of each task. Prioritize based on deadlines and stakeholder needs while maintaining clear communication with your team about what's being prioritized and why. This ensures alignment and that everyone stays focused on the key deliverables.

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Can you describe your experience with project documentation?

Absolutely! Throughout my career, I've developed various types of project documentation like timelines, SOWs, and internal procedures. I approach documentation with thoroughness, ensuring clarity and alignment among all team members and stakeholders, which helps facilitate smooth project execution.

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What techniques do you use for effective communication with clients?

Effective client communication revolves around clarity, empathy, and responsiveness. I ensure I listen carefully to client needs, provide regular updates, and use clear language in all correspondence. Establishing trust through transparency is also a key technique I employ.

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How do you manage project risks?

Managing project risks starts with identifying potential issues early on. I implement a proactive approach by regularly reviewing project progress and discussing potential risks with my team. When risks are identified, I develop actionable mitigation strategies to address them before they escalate.

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Describe a challenging project you managed and how you overcame obstacles.

In a previous role, I managed a tight deadline project that faced unexpected stakeholder changes. By quickly reassessing project priorities and reallocating resources, I coordinated closely with my team and kept all parties informed. Ultimately, we successfully delivered on time through effective collaboration and problem-solving.

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How do you ensure your team meets project deadlines?

To ensure my team meets project deadlines, I emphasize setting clear expectations upfront and regularly tracking progress. Utilizing project management tools helps visualize tasks and responsibilities. I also encourage open communication within the team so that any potential roadblocks can be addressed swiftly.

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What role does analysis and quality control play in your work?

Analysis and quality control are crucial components of project management. By analyzing project outcomes, I can identify areas for improvement and apply lessons learned to future projects. Quality control checks help ensure that deliverables meet the expected standards before they reach clients.

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How do you stay organized while managing multiple projects?

Staying organized involves using a system that tracks project timelines, tasks, and deadlines. I use digital tools to create to-do lists and prioritize tasks based on urgency and importance. Regular check-ins with my team also help keep everyone aligned and accountable.

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How do you build relationships with stakeholders?

Building relationships with stakeholders is all about trust and communication. I proactively engage with them, understand their needs, and provide regular updates on project statuses. By demonstrating that I value their input and concerns, I foster strong partnerships that benefit the project.

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What motivates you as a Project Manager?

I am motivated by the challenge of translating complex goals into actionable plans and seeing projects come to fruition. The impact of delivering successful outcomes for clients and teams fuels my passion for project management and drives me to continually enhance my skills.

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Simpluris operates as an action settlement administrator established in 2007. Simpluris main focuses include class action cases, providing a wide range of services including case planning, database management, pre-certification mailings, case noti...

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Full-time, remote
DATE POSTED
December 13, 2024

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