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Commercial Director - New Markets & Delivery

Here’s what you’ll be doing:


You’ll be leading ‘the ideation, development and launch of new revenue streams that deliver profitable growth by continuing to provide simplicity, choice and value to SB’s current and future customers’ ‘Future customers’ primarily being new audiences.


Reporting to Jodi (Chief Commercial Officer) you will form part of the commercial leadership team within Simply Business.  This role will be the leading light in developing future innovative growth.


As our Commercial Director, you’ll:
  • look out to the future for growth opportunities, whilst leading the team delivering the ‘here and now’ balancing the resource and priorities
  • apply external context, knowledge, and trends into the commercial team and beyond, pushing boundaries to support differentiation for SB in the market
  • determine new market opportunities, qualifying product/market, setting strategy and defining the SB proposition
  • engage with the UK senior Exec team to build New Markets strategy; resolving blockers to effective delivery with aligned business wide support


We’re looking for someone who:
  • is a strategic, visionary leader able to create a compelling strategy, instil confidence and create followership whilst setting a clear direction empowering the team to achieve results in unknown territories
  • drives delivery and decisions, leading the team through high-pressure periods, building resilience to cope and adapt
  • a strong negotiator and influencer who resolves challenges and supports key stakeholders to break boundaries and take risks 
  • is able to continuously improve understanding of customers, leading with insight into trends and their changing needs
  • undertakes product-market fit having successfully worked within structured frameworks to drive quality and controls into the creative process


(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)


We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


This role is regulated by the FCA and it will have specific responsibilities under those regulations.  We'll explain these to you as part of the hiring process.


If you're applying for a role in which you'll performing Senior Management Functions under the Senior Manager and Certification Regime (SM&CR), you'll also be subject to enhanced check and referencing in accordance with the FCA's guidelines.


If you’re knowledgeable about the external landscape, understand how this impacts our responses to business problems, apply today.


About Simply Business


We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.


We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.


Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'


What are the benefits?


•ㅤwork-life balance – we support every team member in maintaining a manageable workload

•ㅤhybrid working – you have the flexibility to work remotely and connect with your colleagues in one of our hubs

•ㅤmental health and wellbeing – we give you access to tools and counselling to support your mental health

•ㅤflexible parental leave – we understand how important this time is, that’s why we offer six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver

•ㅤpaid sabbatical – as a thank you to our long-serving employees, we offer a two-week sabbatical when you’ve been here for five years. And four weeks off for those who’ve been with us for 10,15, and 20 years

•ㅤlife event leave – you can get an extra days leave every two years for those big moments in your life like moving house, welcoming a new pet, or your birthday

•ㅤa dedicated learning platform – our platform helps you develop on your personal and professional goals, including management and leadership programmes


We also make sure you’re compensated fairly


•ㅤcompetitive salary – we aim to offer a fair salary based on your experience and the market we’re in from day one

•ㅤannual bonus – the potential to earn a bonus based on business performance

•ㅤpension – we’ll match what you put into your pension up to five per cent

•ㅤprivate medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit

•ㅤhealth cash plan – we reimburse your everyday medical expenses

•ㅤholiday entitlement – 25 days leave, plus bank holidays (and you can also use your flexible benefits to get up to five more days)

•ㅤlife assurance – pass on a tax-free sum that’s four times your basic salary (core benefit). With the option to increase it to ten times through our flexible benefit scheme

•ㅤsalary sacrifice car scheme – option to buy a brand new, fully insured and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)

•ㅤflexible benefits scheme – everyone gets an allocated allowance to use each year on things like critical illness cover, dental insurance, travel insurance, a gym membership, and up to five days extra holiday


Ready to join us and drive our success as a high-performing team? Apply today.

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CEO of Simply Business
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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Commercial Director - New Markets & Delivery, Simply Business

Join Simply Business as our new Commercial Director - New Markets & Delivery in London! In this pivotal role, you'll lead the charge in ideating, developing, and launching groundbreaking revenue streams that promise profitable growth while ensuring simplicity, choice, and value to our cherished customers. Reporting directly to our Chief Commercial Officer, Jodi, you will be an integral part of the commercial leadership team and will set the stage for future growth opportunities. We're looking for someone who can not only keep an eye on the future but can effectively balance the demands of today. You'll utilize your keen market insights to identify new opportunities and develop strategies that align with our vision. Your strategic mindset will empower your team to explore uncharted territories and foster resilience during high-pressure periods. We value individuals who are strong negotiators and influencers, unafraid to challenge the status quo and support stakeholders in navigating risks. At Simply Business, we are committed to inclusivity and fostering an environment where everyone can thrive. We offer an exciting workplace culture and--being a B Corp--are dedicated to making a positive impact on society and the environment. Ready to take the reins of this transformative role? Apply today and be a part of our incredible journey in insurance for small businesses!

Frequently Asked Questions (FAQs) for Commercial Director - New Markets & Delivery Role at Simply Business
What are the main responsibilities of the Commercial Director - New Markets & Delivery at Simply Business?

As the Commercial Director - New Markets & Delivery at Simply Business, you'll be responsible for leading the identification and development of new revenue streams. This involves balancing current company goals with future-oriented strategies, qualifying market opportunities, setting a clear business proposition, and ensuring alignment across the entire organization.

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What qualifications do I need for the Commercial Director - New Markets & Delivery role at Simply Business?

To succeed as the Commercial Director - New Markets & Delivery at Simply Business, candidates should possess a strategic mindset, experience leading teams through complex challenges, and a strong understanding of market dynamics. Excellent negotiation skills and the ability to influence stakeholders are essential, along with a solid grasp of customer trends and product-market fit frameworks.

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What skills are crucial for a Commercial Director - New Markets & Delivery at Simply Business?

Key skills for the Commercial Director - New Markets & Delivery role at Simply Business include strategic leadership, adaptability in high-pressure environments, strong negotiation and influencing abilities, and a deep understanding of customer insights and market trends. An innovative approach to problem-solving and a vision for future growth are also vital.

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How does Simply Business support employee wellbeing for the Commercial Director - New Markets & Delivery position?

Simply Business prioritizes employee wellbeing through a range of benefits including access to mental health support, flexible working options, a proactive approach to work-life balance, and generous parental leave policies. These initiatives create a supportive environment for our Commercial Director - New Markets & Delivery and all team members.

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What makes the role of Commercial Director - New Markets & Delivery at Simply Business unique?

The Commercial Director - New Markets & Delivery role at Simply Business is unique because it combines strategic leadership with hands-on involvement in shaping new revenue streams. You'll not only guide the commercial team but also influence broader organizational strategies in a forward-thinking, tech-driven insurance company dedicated to positive societal impacts.

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Common Interview Questions for Commercial Director - New Markets & Delivery
How would you identify and develop new market opportunities as Commercial Director?

To identify and develop new market opportunities, I would conduct thorough market research, analyze customer trends, and engage with key stakeholders. Utilizing SWOT analysis, I would assess our strengths, weaknesses, opportunities, and threats, focusing on innovative solutions that align with Simply Business's values and capabilities.

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Can you discuss a time you led a team through significant change?

Certainly! I led a team through a major transition by ensuring open communication and setting clear expectations. I encouraged team involvement in the change process, which fostered resilience and adaptability, ultimately resulting in an immensely successful project completion and team cohesion.

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What strategies would you employ to drive profitability in new markets?

To drive profitability in new markets, I would prioritize thorough market analysis and strategic positioning. By understanding customer pain points and delivering tailored solutions, I could ensure our proposition delivers exceptional value while identifying opportunities for cost efficiencies within operations.

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How do you stay informed about industry trends and consumer insights?

I stay informed through various means including industry reports, attending conferences, and leveraging insights from our marketing and customer service teams. Regular engagement with thought leaders and participating in networking opportunities are also key to keeping a pulse on consumer shifts and competitive developments.

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Describe your negotiation style when dealing with stakeholders.

My negotiation style is collaborative and solution-oriented. I strive to understand the needs of both parties, fostering a win-win mindset. I focus on building relationships and finding common ground while ensuring our objectives align with Simply Business's strategic goals.

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How will you ensure your team adapts to high-pressure situations?

To ensure my team adapts to high-pressure situations, I would create a culture of support and resilience. This includes open discussions about stressors, providing necessary resources, and facilitating skills development through training, empowering team members to cope and excel in challenging environments.

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What factors would you consider when creating a market entry strategy?

When creating a market entry strategy, factors such as market demand, competitive landscape, regulatory requirements, and customer demographics are crucial. I would ensure alignment with Simply Business’s mission and values, tailoring our approach to establish a strong presence while mitigating risks.

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How would you approach product-market fit for new offerings?

Approaching product-market fit for new offerings would involve a rigorous validation process. This includes collecting customer feedback, conducting user testing, and leveraging analytics. Continuous iteration based on insights would ensure our products meet genuine market needs while positioning Simply Business as a leader in innovation.

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What leadership qualities do you consider essential for the Commercial Director role?

Essential leadership qualities for the Commercial Director role include vision, strategic thinking, adaptability, strong communication, and relationship-building skills. It’s important to inspire the team while navigating through uncertainties and consistently align efforts with company objectives.

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Why do you believe you are the right fit for Simply Business's Commercial Director role?

I believe I am the right fit for Simply Business's Commercial Director role due to my strategic background, ability to foster collaborative environments, and proven track record in driving profitability in dynamic markets. I am passionate about supporting small businesses and aligning my vision with Simply Business’s mission to make a positive impact.

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If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our team.

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DATE POSTED
December 24, 2024

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