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Head of Insurance Products

Here’s what you’ll be doing:


In this key leadership role In this role, you’ll be setting the long-term market strategy across SME, Landlord and ancillaries to support and enhance our core customer proposition with the capability to mould the role into one that works for you.


Your manager Ruth (Director of Commercial) is all about coaching and teaching offering straightforward support where it is needed, you’ll need to take ownership and accountability.


As one of our Head of Insurance Products, you’ll:
  • take responsibility for the core new business trading budget 
  • own responsibility for delivery of conversion targets
  • line manage the new insurance products team
  • work cross-functionally to deliver against strategy and budget 
  • identifying and verify new opportunities to deliver value to the customer


We’re looking for someone who is:
  • able to influence our direction, decisions, and execution 
  • customer and commercially-focused, reflected in decision making
  • excellent at coaching, negotiation, persuasion and analytics
  • able to manage and lead a team through highly pressurised periods
  • able to set and deliver on strategy 
  • strong insurance product and market knowledge 


(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)


We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


Ready to take on a key leadership role within SB? Apply today!


About Simply Business


We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.


We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.


Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'


What are the benefits?


•ㅤwork-life balance – we support every team member in maintaining a manageable workload

•ㅤhybrid working – you have the flexibility to work remotely and connect with your colleagues in one of our hubs

•ㅤmental health and wellbeing – we give you access to tools and counselling to support your mental health

•ㅤflexible parental leave – we understand how important this time is, that’s why we offer six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver

•ㅤpaid sabbatical – as a thank you to our long-serving employees, we offer a two-week sabbatical when you’ve been here for five years. And four weeks off for those who’ve been with us for 10,15, and 20 years

•ㅤlife event leave – you can get an extra days leave every two years for those big moments in your life like moving house, welcoming a new pet, or your birthday

•ㅤa dedicated learning platform – our platform helps you develop on your personal and professional goals, including management and leadership programmes


We also make sure you’re compensated fairly


•ㅤcompetitive salary – we aim to offer a fair salary based on your experience and the market we’re in from day one

•ㅤannual bonus – the potential to earn a bonus based on business performance

•ㅤpension – we’ll match what you put into your pension up to five per cent

•ㅤprivate medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit

•ㅤhealth cash plan – we reimburse your everyday medical expenses

•ㅤholiday entitlement – 25 days leave, plus bank holidays (and you can also use your flexible benefits to get up to five more days)

•ㅤlife assurance – pass on a tax-free sum that’s four times your basic salary (core benefit). With the option to increase it to ten times through our flexible benefit scheme

•ㅤsalary sacrifice car scheme – option to buy a brand new, fully insured and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)

•ㅤflexible benefits scheme – everyone gets an allocated allowance to use each year on things like critical illness cover, dental insurance, travel insurance, a gym membership, and up to five days extra holiday


Ready to join us and drive our success as a high-performing team? Apply today.

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What You Should Know About Head of Insurance Products, Simply Business

Are you ready to step into a pivotal leadership role as the Head of Insurance Products at Simply Business in London's vibrant heart? Here, you'll not only set the long-term market strategy for SMEs, landlords, and ancillary offerings, but also shape the future of our customer proposition in a way that aligns with your vision. Your manager, Ruth, the Director of Commercial, is all about mentoring and developing talent, ensuring you're supported as you take charge of our core new business trading budget and conversion targets. You'll lead a dynamic team dedicated to creating innovative insurance products while working collaboratively across departments to meet our ambitious goals. Your strengths in negotiation, analytics, and team leadership will shine in this high-pressure environment, guiding your team through challenges with confidence. We celebrate diverse backgrounds and experiences and are looking for someone who can make customer-driven decisions, influence company strategy, and identify new opportunities that add value for our clients. At Simply Business, we do more than just provide insurance; we empower small businesses to achieve great things, and we want you to join us on this mission. With over a million active policies and a commitment to technology and social responsibility, we're proud to be a B Corp that makes a positive impact. If you’re ready to lead with purpose, please reach out and apply today!

Frequently Asked Questions (FAQs) for Head of Insurance Products Role at Simply Business
What responsibilities do heads of insurance products at Simply Business have?

As the Head of Insurance Products at Simply Business, your primary responsibilities will include setting the long-term market strategy, overseeing the core new business trading budget, achieving conversion targets, managing the insurance products team, and working cross-functionally to align with overall company strategy. Your role is crucial in identifying new opportunities that enhance customer value.

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What qualifications are needed for the Head of Insurance Products role at Simply Business?

Candidates for the Head of Insurance Products position at Simply Business should possess strong insurance product and market knowledge, with proven experience in coaching, negotiation, and analytics. A background that allows for effective decision-making focused on customer needs will be highly regarded. While we value expertise, we encourage diverse candidates to apply.

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How does Simply Business support work-life balance for insurance product heads?

Simply Business truly values work-life balance, offering supportive measures such as hybrid working arrangements that allow flexibility, ensuring manageable workloads, and providing mental health and wellbeing resources. We aim to cultivate a positive work environment for the Head of Insurance Products and all our team members.

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What kind of team will I be leading as Head of Insurance Products at Simply Business?

In the Head of Insurance Products role at Simply Business, you will be leading a passionate team focused on developing innovative insurance products. Your role will involve line managing this team, ensuring they are motivated and equipped to achieve conversion and performance targets while navigating the competitive landscape.

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What benefits does Simply Business offer to the Head of Insurance Products?

Simply Business offers an attractive benefits package to the Head of Insurance Products, including flexible parental leave, competitive salary, annual bonuses, private medical insurance, life assurance, and a dedicated learning platform for personal and professional development. Furthermore, we provide opportunities for work-life balance and career growth.

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Common Interview Questions for Head of Insurance Products
How would you define success for an insurance product at Simply Business?

Success for an insurance product at Simply Business can be defined by customer satisfaction, conversion rates, and profitability. An effective response would showcase your understanding of aligning product performance with customer needs and how to measure those outcomes.

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What strategies would you implement to set long-term goals for insurance products?

To set long-term goals for insurance products, I'd emphasize market research, customer feedback, and analysis of industry trends. Sharing a detailed plan that includes how to adapt these strategies based on performance data would strengthen your response.

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How do you handle team dynamics in high-pressure situations?

Handling team dynamics in high-pressure situations involves clear communication, fostering collaboration, and maintaining a supportive atmosphere. It’s important to guide the team towards common goals while addressing individual stressors, which you should illustrate with a strong example.

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Can you describe your experience with managing budgets and targets?

In my previous roles, I have managed significant budgets and set ambitious targets. For instance, I would share specifics about how I used data analytics to inform budget allocations and track progress against set targets, demonstrating a results-driven approach.

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What is your approach to identifying new market opportunities?

My approach to identifying market opportunities begins with thorough market analysis and competitor insights. During the interview, you could elaborate on how to leverage customer data to discover gaps in the market and tailor products to meet those needs.

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How do you influence stakeholders in the decision-making process?

Influencing stakeholders involves presenting data-supported arguments while understanding their perspectives. I'd discuss the importance of building relationships and maintaining open lines of communication to advocate effectively for strategic decisions.

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What role does customer feedback play in product development?

Customer feedback is integral to product development as it provides insights into user experience and expectations. You might illustrate your point by discussing specific methodologies for gathering and implementing feedback into the product iteration cycle.

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How do you see technology impacting the insurance products sector?

Technology significantly impacts the insurance sector by streamlining operations, enhancing customer engagement, and enabling data-driven decisions. Sharing examples of innovative tools or predictive analytics you've utilized could provide a compelling response.

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How would you promote a culture of inclusion and support within your team?

Promoting a culture of inclusion starts with leading by example and fostering an open dialogue about diversity. I would discuss initiatives I’ve implemented to ensure every team member feels valued and heard, creating a supportive environment for all.

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What would be your first steps in this role if selected as Head of Insurance Products?

If selected, my first steps would include meeting with team members to understand existing processes, reviewing performance metrics, and analyzing customer insights. A strategic first 30-60-90 day plan would show your proactive mindset and willingness to integrate quickly.

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If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our team.

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Full-time, hybrid
DATE POSTED
December 10, 2024

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