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Salesforce Developer CPQ/RLM

We are Sinch. Maybe you know us by name or recognize our logo, chances are you have used our products in one way or other. We are leading global communication Platform (CPaaS) provider – the connector between the two through our messaging, voice and video solutions.

Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest CPaaS and messaging provider in the world.

We are seeking a highly skilled Salesforce Revenue Lifecycle Management (RLM) Developer to join our Bangalore team. This role will focus on the end-to-end development of Salesforce RLM solutions—including CPQ, Billing, and Revenue Recognition. You’ll play a key role in building scalable, automated revenue processes that support our global sales, finance, and operations teams.

Key Responsibilities

  • Design, build, and maintain Salesforce CPQ, Billing, and Revenue Cloud features aligned to Quote-to-Cash processes.
  • Translate complex business requirements into technical specifications and deliver solutions using Apex, Lightning Web Components (LWC), and declarative tools.
  • Collaborate with Product Owners, Architects, and cross-functional teams to build scalable RLM solutions.
  • Implement automation using Flows, validation rules, and approval processes tailored to RLM use cases.
  • Integrate Salesforce with ERP platforms, payment gateways, and tax engines.
  • Lead or participate in code reviews, testing, deployment, and release management.
  • Troubleshoot production issues and deliver enhancements for CPQ/Billing/Revenue-related tickets.

Required Skills & Experience

  • 4+ years of Salesforce development experience.
  • Minimum 2 years of hands-on experience with Salesforce CPQ, Billing, and/or Revenue Cloud.
  • Strong technical skills in Apex, SOQL, Lightning Components (LWC), and Flows.
  • Demonstrated experience in designing and supporting Quote-to-Cash and Order-to-Cash lifecycles.
  • Experience integrating Salesforce with ERP systems (e.g., NetSuite, SAP) and third-party billing/tax engines (e.g., Avalara, Stripe).
  • Familiarity with Salesforce DevOps tools such as Prodly, Gearset, Copado, and version control systems (e.g., Git).
  • Strong communication and collaboration skills in a cross-functional global team setup.

Salesforce Certifications (Required/Preferred)

Required:

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified CPQ Specialist

Preferred:

  • Salesforce Certified Billing Specialist
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Application Architect or working towards it

Preferred Qualifications

  • Experience working in a large, matrixed enterprise.
  • Agile project delivery experience using tools like Jira.
  • Familiarity with middleware or integration platforms (MuleSoft, Dell Boomi, Workato).
  • Bachelor's degree in computer science, Information Technology, or related field.
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What You Should Know About Salesforce Developer CPQ/RLM, Sinch

At Sinch, a leader in global communication technology, we're on the lookout for a talented Salesforce Developer CPQ/RLM to join our dynamic Bangalore team. If you have a passion for creating impactful revenue lifecycle management solutions, this is the perfect opportunity for you. In this role, you'll be front and center in developing and maintaining our Salesforce CPQ, Billing, and Revenue Cloud features. Your goal? To streamline and automate our revenue processes that are used daily by our global sales, finance, and operations teams. Get ready to dive deep into the technical aspects of Salesforce development with Apex, Lightning Web Components, and declarative tools, all while collaborating with innovative minds across various departments. With over 150 billion engagements annually, our platforms are robust—and so are the challenges we tackle. You'll lead code reviews, troubleshoot production issues, and ensure our solutions are built to scale. If you have at least 4 years of Salesforce development experience, with a strong focus on CPQ and Billing for the last couple of years, then we want to hear from you! Actively participating in code reviews and collaborating with Product Owners means you’ll always be learning and contributing to our growth. A bachelor’s degree in computer science or a related field is a must, but your Salesforce certifications like Salesforce Certified CPQ Specialist will make you stand out. Join us in shaping the future of communication technology while boosting your career!

Frequently Asked Questions (FAQs) for Salesforce Developer CPQ/RLM Role at Sinch
What are the responsibilities of a Salesforce Developer CPQ/RLM at Sinch?

As a Salesforce Developer CPQ/RLM at Sinch, you will focus on designing, building, and maintaining Salesforce CPQ and Revenue Lifecycle Management solutions to support our Quote-to-Cash processes. Your responsibilities will include translating complex business requirements into technical specifications, implementing automation, and integrating Salesforce with other platforms. You'll also engage in code reviews, testing, and troubleshooting production issues related to CPQ and Billing.

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What skills and experience are required for a Salesforce Developer CPQ/RLM at Sinch?

To be considered for the Salesforce Developer CPQ/RLM position at Sinch, you should have at least 4 years of Salesforce development experience and a minimum of 2 years specifically with Salesforce CPQ, Billing, or Revenue Cloud. Strong skills in Apex, SOQL, and Lightning Components are essential, along with experience integrating Salesforce with ERP systems. Familiarity with Salesforce DevOps tools and strong communication skills in cross-functional teams are also crucial.

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What qualifications do I need to apply for the Salesforce Developer CPQ/RLM position at Sinch?

To qualify for the Salesforce Developer CPQ/RLM role at Sinch, applicants should hold a bachelor's degree in computer science, IT, or a related field. Required Salesforce certifications include Salesforce Certified Administrator, Salesforce Certified Platform Developer I, and Salesforce Certified CPQ Specialist, while further certifications like Salesforce Certified Billing Specialist or Platform Developer II are preferred.

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What type of projects will a Salesforce Developer CPQ/RLM work on at Sinch?

As a Salesforce Developer CPQ/RLM at Sinch, you will engage in various projects that revolve around developing and enhancing our revenue lifecycle management processes. This includes creating scalable Salesforce solutions that integrate with ERP systems, automating billing processes, and ensuring seamless communication between different departments through robust software development practices.

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How does collaboration work for a Salesforce Developer CPQ/RLM at Sinch?

Collaboration is key for a Salesforce Developer CPQ/RLM at Sinch. You'll work closely with Product Owners, Architects, and cross-functional teams to create effective solutions. Regular code reviews, brainstorming sessions, and agile project management practices using tools like Jira enhance this collaborative environment, promoting knowledge sharing and innovation across various functions.

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Common Interview Questions for Salesforce Developer CPQ/RLM
Can you explain your experience with Salesforce CPQ and how it relates to your role as a Salesforce Developer CPQ/RLM?

In your response, highlight specific projects where you implemented Salesforce CPQ solutions, mentioning the challenges faced and how you overcame them. Discuss your experience with key configuration settings, price rules, and product rules, emphasizing your role in improving sales processes.

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How do you approach designing Salesforce solutions based on complex business requirements?

When answering this, outline your process of gathering requirements through meetings with stakeholders, followed by your strategies for mapping those requirements into Salesforce functionalities. Mention tools and techniques you employ to ensure successful outcome alignment.

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What techniques do you use for integrating Salesforce with ERP systems?

In your answer, discuss the methods you've utilized for successful integrations, such as using middleware, APIs, or Salesforce Connect. Highlight any specific ERP systems you've worked with and the challenges you addressed during integration.

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Can you describe how you implemented automation using Salesforce Flows in previous projects?

Here, you should detail specific scenarios where you used Flows to automate processes within Salesforce, like lead management or billing procedures. Explain how these automations improved operational efficiency and user experience.

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What do you do when you encounter a production issue related to CPQ or Billing?

This is an opportunity to showcase your troubleshooting skills. Discuss your systematic approach to identifying the issue, including steps to replicate it, checking logs, and implementing fixes while ensuring minimal disruption to users.

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What role does version control play in your development process?

Expound on your experience using version control systems like Git, explaining how you manage code repositories, branching strategies, and collaboration with the development team to ensure efficient version management and code integrity.

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How do you ensure that your solutions are scalable for future business needs?

Discuss your approach to developing adaptable solutions, highlighting the importance of modular code, thorough documentation, and the willingness to iterate based on ongoing feedback from users and stakeholders.

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Could you highlight some Salesforce DevOps tools you have experience with?

In your response, mention specific DevOps tools like Prodly, Gearset, or Copado. Detail how you’ve utilized these tools to streamline deployments, manage changes, and improve the overall quality of deliverables.

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What is your experience with Agile project delivery?

Your answer should illustrate your familiarity with Agile methodologies, possibly referencing tools like Jira. Discuss how you've contributed to sprints, participated in retrospectives, and adapted to changing project requirements.

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How do you keep your Salesforce knowledge up to date?

Explain your commitment to continuous learning, mentioning resources such as online courses, certification programs, community events, and staying updated with Salesforce releases. This demonstrates your proactive approach to professional growth.

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Full-time, remote
DATE POSTED
April 15, 2025

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