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Account Executive (German) - Cologne

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

 

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

 

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Account Executive role...

Are you ready to take the next step in your SaaS Sales career? Do you want to be part of the technology shaping the future of the travel industry?

You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. 

We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.

We know that an attractive compensation package is a key motivator in sales. SiteMinder offers you not only this, but also a working environment that represents ambition, collaboration, self-development and customer-centricity. If you identify with our core values (We Hustle, We Come Together, We Grow, We Make Things Simple) and you are a sales hunter at heart, we want to hear from you!

What you'll do...

  • Client acquisition - Create new opportunities and upsell current customers. You will be responsible for the full sales cycle, from outreach to demo and closing.

  • Achieving sales KPIs and targets - Working towards daily, weekly and monthly targets and finalize all sales in a timely manner.

  • Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. 

  • CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.  

  • Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. 

  • Partner management – Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.

What we need from you:

  • Experience in Software-as-a-Service (SaaS) sales

  • A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills 

  • Strong communication skills professionally with customers, in writing and over the phone 

  • Self-motivation and resilience to show up each day and give your best 

  • Growth mindset - open to feedback and coaching

  • Fluency in German (min. C2) and professional proficiency in English

  • Must be located in Germany

  • Please send us your CV in English!

Our Perks & Benefits…

- Remote setup (you must be based in Germany)

- Equity packages for you to share in SiteMinder's growth and successes  

- Investment in your personal growth

- Uncapped commission that rewards overachievement

- Full-time permanent contract

- Excellence-driven, collaborative culture

- Well-being initiatives

- Referral bonus for bringing in new talent

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering days off every year

- Fun quarterly social and team events

- Employee Resource Groups (ERG) to help you connect and get involved 

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Account Executive (German) - Cologne, SiteMinder

At SiteMinder, we're on the lookout for an enthusiastic Account Executive (German) to join our vibrant team in Cologne. If you’re passionate about technology and eager to make an impact in the hospitality industry, this could be the perfect role for you! We pride ourselves on our diverse culture, where every voice matters, and our team believes in keeping things simple for hoteliers. As an Account Executive, you'll be navigating the exciting world of SaaS sales, guiding hotel owners through our innovative hotel commerce platform. You’ll build relationships, understand their unique challenges, and show them how SiteMinder can enhance their operations. With comprehensive training and ongoing support from dedicated coaches, you’ll never feel alone in your journey! Your key responsibilities will include client acquisition, achieving sales targets, and presenting proposals that showcase our solutions. You’ll maintain accurate records in our CRM and collaborate with local travel associations to promote our brand. This role is not just about numbers; it’s about fostering connections and finding joy in transforming the way accommodations operate. We're looking for someone with SaaS sales experience, excellent communication skills, and, importantly, fluency in German (C2 level) and professional proficiency in English. If you're self-motivated and have a growth mindset, pop in your application! Join SiteMinder and help us shine in the global hospitality market while enjoying our remote setup, a fantastic compensation package, and numerous perks, including equity options and well-being initiatives. Together, let’s make things simple for our customers and revolutionize the industry!

Frequently Asked Questions (FAQs) for Account Executive (German) - Cologne Role at SiteMinder
What are the main responsibilities of the Account Executive (German) at SiteMinder in Cologne?

As an Account Executive (German) at SiteMinder in Cologne, you'll embark on a journey filled with client acquisition, presenting customized solutions to hotel owners, and managing the complete sales cycle from initial outreach to closing deals. Your duties will also include maintaining client interactions through our CRM system, providing valuable feedback on our products, and collaborating with local industry groups to enhance our presence.

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What qualifications are required for the Account Executive (German) position at SiteMinder?

To qualify for the Account Executive (German) position at SiteMinder, candidates should possess software-as-a-service (SaaS) sales experience, strong communication skills in both German (C2 level) and English, and the ability to engage prospects confidently. A growth mindset and the ability to thrive in a collaborative environment are crucial.

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What support and training can an Account Executive (German) expect at SiteMinder?

At SiteMinder, every Account Executive (German) benefits from an extensive training program tailored to set you up for success. This includes a month-long onboarding experience, continual support from your sales coach, and opportunities for peer learning. You’ll also have access to resources that aid your professional development and growth within the company.

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What sales methodologies and tools are utilized by the Account Executive (German) at SiteMinder?

The Account Executive (German) at SiteMinder utilizes modern sales methodologies tailored for SaaS environments, focusing on customer-centric selling and effective negotiation tactics. Our CRM tools help streamline your workflow, allowing you to maintain up-to-date client records and optimize your sales strategies.

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What are the career advancement opportunities for an Account Executive (German) in SiteMinder?

SiteMinder is dedicated to career development, providing pathways for progress within the sales team and beyond. As an Account Executive (German), you may advance to senior sales roles, management positions, or explore opportunities in marketing or product management, fueled by ongoing training and mentorship.

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Common Interview Questions for Account Executive (German) - Cologne
How do you handle objections from clients in a sales role like the Account Executive at SiteMinder?

When faced with objections, it’s crucial to listen actively and empathize with the client's concerns. By asking clarifying questions, you can understand their perspective and provide targeted solutions that align with what SiteMinder offers, demonstrating how our products effectively address their needs.

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What strategies do you use to build rapport with potential clients as an Account Executive?

Building rapport involves being genuine and showing a keen interest in the client's needs. Sharing relevant success stories, practicing active listening, and maintaining a friendly demeanor throughout your interactions can help establish a strong trust-based relationship.

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What techniques do you employ to effectively present products to clients?

Effective product presentation combines thorough preparation with engaging storytelling. Demonstrating how SiteMinder’s solutions align with the client’s specific challenges while highlighting the benefits and outcomes can make your pitch resonate more deeply.

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How would you prioritize your sales pipeline as an Account Executive at SiteMinder?

Prioritizing your sales pipeline involves evaluating opportunities based on factors such as deal size, urgency, client interest levels, and potential for upselling. Using a systematic approach to categorize leads allows you to focus your efforts effectively on high-priority deals.

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Can you provide an example of how you overcame a challenging sales situation?

In challenging sales situations, I focus on understanding the root of the problem and adapt my approach accordingly. Sharing a specific instance where I turned a hesitant client into an advocate through patient listening and tailored solutions is a great way to demonstrate your problem-solving effectiveness.

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How do you ensure you consistently meet or exceed your sales targets?

Consistently meeting sales targets comes down to setting clear, actionable goals and reviewing them regularly. By tracking progress closely, adjusting tactics as needed, and maintaining a proactive approach to client interactions, I ensure I stay on target.

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What motivates you as a sales professional in the role of Account Executive?

I'm motivated by the impact I can have on clients’ organizations and the personal growth derived from achieving challenging sales goals. Being part of a team that values innovation and collaboration, such as SiteMinder, further fuels my passion for connecting with clients.

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What tools do you find essential for tracking sales performance?

Essential tools for tracking sales performance include a robust CRM system that allows real-time updates on lead status, task management software to keep priorities in check, and performance analytics tools to assess and refine sales strategies over time.

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How do you handle feedback and improve your sales tactics based on it?

I view feedback as a valuable resource for growth. After receiving feedback, I analyze it to identify specific areas for improvement and implement new strategies accordingly, remaining open to ongoing learning and development in my sales approach.

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What do you know about SiteMinder's role in the travel industry and its products?

SiteMinder plays a pivotal role in the travel industry as a leading open hotel commerce platform. Knowing that it enhances hotel revenue management through innovative technology gives me the context to present its benefits confidently and effectively during client conversations.

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To liberate hoteliers with technology that makes a world of difference

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Full-time, remote
DATE POSTED
December 20, 2024

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