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Account Executive (German) - Munich

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

 

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

 

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Account Executive role...

Are you ready to take the next step in your SaaS Sales career? Do you want to be part of the technology shaping the future of the travel industry?

You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. 

We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.

We know that an attractive compensation package is a key motivator in sales. SiteMinder offers you not only this, but also a working environment that represents ambition, collaboration, self-development and customer-centricity. If you identify with our core values (We Hustle, We Come Together, We Grow, We Make Things Simple) and you are a sales hunter at heart, we want to hear from you!

What you'll do...

  • Client acquisition - Create new opportunities and upsell current customers. You will be responsible for the full sales cycle, from outreach to demo and closing.

  • Achieving sales KPIs and targets - Working towards daily, weekly and monthly targets and finalize all sales in a timely manner.

  • Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. 

  • CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.  

  • Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. 

  • Partner management – Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.

What we need from you:

  • Experience in Software-as-a-Service (SaaS) sales

  • A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills 

  • Strong communication skills professionally with customers, in writing and over the phone 

  • Self-motivation and resilience to show up each day and give your best 

  • Growth mindset - open to feedback and coaching

  • Fluency in German (min. C2) and professional proficiency in English

  • Must be located in Germany

  • Please send us your CV in English!

Our Perks & Benefits…

- Remote setup (you must be based in Germany)

- Equity packages for you to share in SiteMinder's growth and successes  

- Investment in your personal growth

- Uncapped commission that rewards overachievement

- Full-time permanent contract

- Excellence-driven, collaborative culture

- Well-being initiatives

- Referral bonus for bringing in new talent

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering days off every year

- Fun quarterly social and team events

- Employee Resource Groups (ERG) to help you connect and get involved 

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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What You Should Know About Account Executive (German) - Munich, SiteMinder

As an Account Executive (German) at SiteMinder, based in the beautiful city of Munich, you'll be stepping into a role that’s all about empowering hotel owners and revolutionizing the way they connect with guests. If you’re passionate about technology and eager to make an impact in the travel industry, this is your chance! You’ll become a trusted advisor, diving deep into the challenges faced by accommodation providers and presenting them with solutions that simplify their operations and enhance their revenue. Here at SiteMinder, we're recognized globally for our innovative hotel commerce platform, and you'll play a key role in promoting this to a diverse array of clients, from charming boutique hotels to expansive hotel chains. As part of our supportive team, you won’t be thrown in at the deep end. We have a comprehensive sales training program to ensure you're well-equipped to excel in your position. Achieving sales targets, negotiating deals, and maintaining relationships will be at the heart of your role. Plus, we value collaboration and growth, which means your input will help shape not only your career but also the development of our products. With an attractive compensation package, uncapped commission, and a culture steeped in ambition and teamwork, SiteMinder isn’t just a place to work—it’s a community where you can thrive. If our core values resonate with you and you have a knack for turning opportunities into successes, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Account Executive (German) - Munich Role at SiteMinder
What are the responsibilities of the Account Executive (German) at SiteMinder?

As an Account Executive (German) at SiteMinder, your key responsibilities include client acquisition, managing the full sales cycle, achieving sales KPIs, and maintaining accurate records in our CRM. You'll also prepare proposals, negotiate contracts, and provide valuable client feedback to our Product Team. This role requires exceptional communication skills and a proactive approach to building relationships with potential clients.

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What qualifications are required for the Account Executive (German) position at SiteMinder?

Candidates applying for the Account Executive (German) position at SiteMinder should have experience in Software-as-a-Service (SaaS) sales, demonstrate fluency in German (C2 level) and professional proficiency in English, and possess strong communication and listening skills. A growth mindset and a self-motivated attitude are essential, as is the ability to thrive in a competitive sales environment.

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How does onboarding work for the Account Executive (German) role at SiteMinder?

At SiteMinder, onboarding for the Account Executive (German) role is comprehensive and designed to set you up for success. You will undergo a month-long sales training and onboarding program, where you'll learn about our products, industry, and sales processes. Additionally, you'll be supported by a dedicated sales coach and team members committed to helping you achieve your professional goals.

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What is the work environment like for the Account Executive (German) at SiteMinder?

The work environment at SiteMinder is collaborative and geared towards excellence. We foster a culture that values ambition, customer-centricity, and personal growth. As an Account Executive (German), you'll have the opportunity to participate in fun social events, well-being initiatives, and benefit from a flexible remote work setup while being part of a diverse and inclusive team.

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What benefits are offered to Account Executive (German) employees at SiteMinder?

SiteMinder offers a range of attractive benefits for Account Executive (German) employees, including remote work options, equity packages, uncapped commissions, and generous parental leave policies. Employees also receive paid days off for birthdays, study, and volunteering, along with a commitment to personal and professional growth through various initiatives.

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Common Interview Questions for Account Executive (German) - Munich
How would you approach client acquisition as an Account Executive?

To approach client acquisition as an Account Executive at SiteMinder, I would focus on understanding the unique challenges facing each potential client. This involves personalizing outreach efforts and being proactive in my outreach. Building relationships filled with trust through effective communication and demonstrating the value of SiteMinder's solutions will be key in this process.

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Can you explain a successful sales strategy you used in the past?

In my previous role, I successfully employed a consultative selling approach. I took time to understand the client’s needs, presenting tailored solutions that addressed their specific challenges. By establishing myself as a trusted advisor, I was able to close sales effectively and maintain long-term relationships.

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How would you handle objections from a prospective client?

Handling objections effectively is crucial. I would listen attentively to the client’s concerns, empathize with their situation, and address each objection with relevant data or success stories. My aim would be to reposition the conversation towards the value that SiteMinder's solutions can provide, showcasing how they can directly resolve the client's pain points.

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What motivates you to excel in a sales role?

I find motivation in achieving results and exceeding set targets. The ability to impact a client's business positively while driving my own success serves as a strong motivator. Additionally, being part of a collaborative team environment where colleagues support each other's growth is incredibly inspiring to me.

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How do you manage your time effectively as an Account Executive?

Time management is essential for an Account Executive. I prioritize tasks based on deadlines and their potential impact on my sales pipeline. Utilizing tools for scheduling, setting reminders, and regularly reviewing my goals ensures that I stay focused, organized, and productive throughout the sales process.

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What is your experience with CRM tools?

I have extensive experience using CRM tools to track sales activities, manage client interactions, and analyze performance metrics. I believe that maintaining accurate records is vital for effective communication and follow-up, ensuring I can provide valuable insights to both my team and clients.

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Describe a time when you exceeded a sales target.

In my previous position, I exceeded my quarterly sales target by 150% by implementing a targeted outreach campaign. By utilizing client testimonials and demonstrable ROI examples, I elevated client confidence, driving higher engagement and conversions in my sales process.

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How would you approach negotiation with a prospective client?

My approach to negotiation is centered on understanding the needs and limits of both parties. I would prepare by knowing the strengths of SiteMinder's offerings while being open to feedback. Focusing on creating a win-win scenario ensures that we can agree to terms that are beneficial for both the client and the company.

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What role does market research play in your sales strategy?

Market research plays a critical role in my sales strategy. It allows me to understand the trends affecting potential clients and their competitors. This knowledge empowers me to personalize my approach, offer valuable insights during discussions, and position SiteMinder as a solution aligned with current market dynamics.

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How do you adapt your sales approach for different types of clients?

Adapting my sales approach involves deeply understanding the client’s business model, industry challenges, and preferences. I tailor my presentations and communications to align with their specific needs, whether they run a boutique hotel or a large chain. This flexibility enhances engagement and fosters stronger relationships.

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To liberate hoteliers with technology that makes a world of difference

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Full-time, remote
DATE POSTED
December 19, 2024

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