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Enterprise Account Executive

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Enterprise Account ExecutiveJob DescriptionRole OverviewDrive strategic growth for SUSE by managing a portfolio of key accounts within a specified territory or industry. The Account Executive is responsible for identifying and capitalising on new business opportunities, deepening customer relationships, and aligning SUSE’s comprehensive value proposition with customer objectives. The role demands a high level of strategic thinking, the ability to collaborate with cross-functional teams, and a focus on delivering high-value solutions that enhance customer success and drive market share. Success in this role is measured by revenue growth, customer satisfaction, and the ability to effectively navigate large-scale account dynamics.Key Responsibilities• Establish and enhance strong relationships with key stakeholders, including CXO-level executives. Building key relationships - Economic Buyer (internal customer), Technical Buyer (our liaison), Coach & Executive Buyer (Champion).• Apply consultative-selling techniques to develop a deep understanding of client goals, challenges, and ambitions related to mission critical workloads and innovation. Serve as a trusted advisor by aligning SUSE's offerings with client needs, curating a precise mix of products, services, and solutions to address their challenges and deliver long term value.• Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Sales professional, and deepening your expertise in the SUSE value proposition.• Proactively identify and capitalise on upselling and cross-selling opportunities - leveraging customer knowledge, expertise on SUSE’s market presence and capabilities, and the competitive landscape.• Monitor market trends and competitor activities to refine sales strategies and stay competitive.• Consistently maintain CRM hygiene by updating all activity, opportunities & deals regularly - to manage the sales pipeline, provide accurate sales forecasts, and track performance.• Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships.• Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, leverage their relationships with customers and extend business opportunities• Collaborate on Account Plans with your counterparts across Pre-Sales, Inside Sales, Partner Ecosystem, Specialist Sales teams to deliver comprehensive solutions and help drive traction.• Identify and prioritise key accounts each quarter that have a strong potential for adopting SUSE products and solutions - setting clear milestones and timelines to maximise opportunities for significant market share growth.Skills & Experience• Experience in sales, and account management, with a proven track record of meeting or exceeding sales targets.• Knowledge of the enterprise software industry - particularly solutions such as Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence and Security.• Excellent verbal and written communication skills, with the ability to influence senior stakeholders - presenting complex technical solutions in a clear and compelling manner.• Analytical skills to understand market trends and apply insights to sales strategies.• Strong problem-solving skills with a focus on finding innovative solutions to client challenges.• Proven ability to work cross-functionally, collaborating with internal teams and external partners.• Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.• Ability to apply enterprise sales methodologies, particularly MEDDPICC, Challenger or similar frameworks. Industry certifications in sales or IT are a plus.• Understanding of Open Source and transformation topics, such as cloud-native application development and cloud migration.JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values• We are passionate about customers• We are respectful and inclusive• We are empowered and accountable• We are trustworthy and act with integrity• We are collaborative• We are SUSE!
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What You Should Know About Enterprise Account Executive, SUSE

At SUSE, we're on the lookout for a dynamic Enterprise Account Executive to join our growing team in Michigan! As a global leader in open source solutions like SUSE Linux Enterprise and Rancher, we thrive on innovation and building strong relationships with our clients. In this role, you'll have the unique opportunity to manage a portfolio of key accounts, identifying new business opportunities while deepening existing customer relationships. Your efforts will directly contribute to strategic growth, and you'll have the freedom to be creative in aligning SUSE's versatile offerings with the objectives of our clients, which include some of the most prominent companies in the Fortune 500. We're looking for someone who not only possesses sales experience but also has a solid understanding of the enterprise software industry, particularly around areas like Hybrid Cloud and AI. Your consultative selling skills will empower you to serve as a trusted advisor, delivering tailored solutions that resonate with client needs. Furthermore, you will be collaborating with cross-functional teams, monitoring market trends, and helping ensure a seamless transition from sales to customer success. At SUSE, you’ll find a vibrant community that celebrates diversity and encourages open communication. If you’re ready to make an impact, drive your career forward, and join a team that values your unique contributions, then we want to hear from you!

Frequently Asked Questions (FAQs) for Enterprise Account Executive Role at SUSE
What are the primary responsibilities of an Enterprise Account Executive at SUSE?

As an Enterprise Account Executive at SUSE, your primary responsibilities include managing strategic relationships with key accounts, identifying new business opportunities, and aligning SUSE's offerings with client objectives. You will take ownership of the sales process from initial contact through to negotiation and closing of complex deals, while also collaborating with internal teams to ensure customer satisfaction.

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What qualifications are needed to become an Enterprise Account Executive at SUSE?

To qualify for the Enterprise Account Executive position at SUSE, candidates should have a proven track record in sales and account management, particularly within the enterprise software industry. Strong verbal and written communication skills, experience with CRM tools, and familiarity with enterprise sales methodologies are essential. Knowledge of topics related to open source, cloud-native applications, and security will also provide a significant advantage.

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What skills are essential for success as an Enterprise Account Executive at SUSE?

Success as an Enterprise Account Executive at SUSE requires excellent analytical skills to understand market trends, strong problem-solving abilities, and proficient communication skills to influence senior stakeholders. You should also possess consultative selling techniques to serve as a trusted advisor to clients, and be adept at monitoring trends in the industry to refine sales strategies continuously.

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How does SUSE approach professional development for the Enterprise Account Executive role?

At SUSE, professional development is a cornerstone of our culture. As an Enterprise Account Executive, you are encouraged to take proactive ownership of your career by staying curious and embracing a growth mindset. We provide resources and training to help you deepen your expertise in SUSE’s value proposition and enhance your skills as a sales professional.

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What is the work culture like for an Enterprise Account Executive at SUSE?

The work culture at SUSE is open, inclusive, and dynamic, where diversity is celebrated and collaboration is key. As an Enterprise Account Executive, you will be part of a vibrant community that encourages communication and the sharing of ideas, providing a supportive environment for achieving success and delivering long-term value to customers.

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Common Interview Questions for Enterprise Account Executive
Can you describe your experience with enterprise sales methodologies relevant to the Enterprise Account Executive role at SUSE?

When answering this question, it’s beneficial to provide specific methodologies you’ve used, such as MEDDPICC or Challenger. Explain how you implemented these frameworks to achieve sales success and facilitate deeper customer relationships, emphasizing your results and learnings from these experiences.

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How do you approach building relationships with CXO-level executives?

To effectively answer, discuss your strategy for understanding the unique challenges faced by CXOs and how you position yourself as a valuable resource. Highlight your experience in consultative selling and the importance of aligning SUSE’s solutions with their strategic goals.

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What strategies do you employ to identify new business opportunities in your territory?

Elaborate on your approach to market analysis, networking, and leveraging industry insights to spot emerging opportunities. Provide examples of how you’ve successfully pinpointed high-potential accounts or sectors in your previous roles.

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How do you ensure customer satisfaction during and after the sales process?

Describe your commitment to maintaining open lines of communication with clients throughout the sales cycle. Emphasize the importance of understanding their needs, providing tailored solutions, and following up post-sale to ensure successful implementation and client advocacy.

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What role does CRM play in your sales process, and how do you manage it effectively?

Discuss your familiarity with CRM tools, like Salesforce, and how you utilize them to manage pipelines, maintain CRM hygiene, and forecast sales. Provide insights on how you ensure data accuracy and use analytics to drive decision-making.

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Can you provide an example of a successful upselling or cross-selling experience?

When discussing a successful upselling or cross-selling experience, highlight a specific scenario where you recognized an opportunity to further meet a client’s needs, the strategies you used, and the resulting outcomes, including revenue impact.

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How do you stay updated on market trends and competitor activities?

To approach this question, describe the methods you use for market research, including following industry news, attending conferences, and leveraging networking opportunities with peers in the industry. Emphasize how you apply these insights to adjust your sales strategies.

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What qualities do you believe contribute to being an effective sales professional?

Discuss qualities such as resilience, adaptability, excellent communication skills, and a strong ethical compass. Provide personal anecdotes that showcase how these traits have positively impacted your sales performance in the past.

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What challenges have you faced in sales, and how did you overcome them?

Share a specific challenge you faced in your sales career and the strategies you implemented to overcome it. Focus on problem-solving skills, adaptability, and how the experience helped you grow as a professional.

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Why are you interested in the Enterprise Account Executive role specifically at SUSE?

To answer this question effectively, express your admiration for SUSE’s commitment to open source and innovative solutions. Highlight how your values align with the company culture and discuss how your skills can contribute to SUSE’s mission and growth.

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Innovate EverywhereOur goal is to give you the freedom to innovate everywhere. We are driven by the power of many: everything we do is empowered by the skills, creativity and vision of our employees, partners, customers and community.

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December 18, 2024

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