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Senior Product Manager (m/f/d) Rental Software

Company Description

 

    Job Description

    You are passionate about user experience? You can create flows and features that boost efficiency for our branches and simultaneously delight our customers during their checkout? In this position you will create global solutions for our operations and customer service colleagues, revolutionizing their way of working and serving our end customers. You will play a critical role in developing the future of our digital internal products and enhance the user experience throughout the entire rental experience. You will own a portfolio of strategic initiatives in the domain of our counter rental software.

    YOUR ROLE AT SIXT

    • You drive the user experience of our SIXT counter applications and create a compelling vision, mission, and roadmap for your products that inspire colleagues and achieve business goals
    • You adapt a hands-on approach to tackle complex issues and pain points by analysing data and visiting our corporate countries to collect valuable user feedback and deliver excellent results
    • Collaborating with our operations and customer service department is also among your tasks to understand the interdependencies of our processes and develop products with smooth end-to-end workflows that boost our global rental process KPI’s
    • You deliver outcome-focused products based on a structured and prioritized backlog that make a significant impact on our bottom line
    • You bring together business and tech teams and convey information to stakeholders clearly, up to a board level

    YOUR SKILLS MATTER

    • You bring several years of product management experience, are experienced in agile methodologies and cross-functional teamwork
    • You bring a highly organized and structured approach to work, with a positive and hands-on attitude as well as an entrepreneurial mindset that thrives on finding solutions
    • A strong focus on data-driven and impact-oriented approaches is a matter of course for you and you are comfortable with metrics and KPIs and know how to translate strategy into actions
    • Experience in working with remote and distributed teams as well as experience in SaaS companies, while not essential, is a plus
    • You have exceptional communication skills with the ability to simplify complex topics for others and you are fluent in English – German is a plus

    WHAT WE OFFER

    • Work-life balance Enjoy 30 days of vacation and up to 50% remote work, including up to 30 days per year in European countries (EU, CH & UK), as well as flexible working hours
    • Office Perks Stay active and healthy with our modern SIXT Gym, and various recreational activities, including a gaming area and the SIXT choir. Plus, enjoy our premium employee restaurant, offering more than just the standard canteen
    • Support for Community Engagement Take a day each year to volunteer with the ""Drying Little Tears"" children's aid foundation, an initiative of Regine Sixt
    • Great Employee Benefits Benefit from discounts on SIXT rent, share, ride, and SIXT+ services, car leasing offers, and special deals with partners on travel, tech, clothing, and more
    • Mobility allowance We support you with a mobility allowance of 20€ per month
    • Enhance your future Support with your retirement planning and capital-forming benefits

    Additional Information

    About the department:
    Engineers take note: cutting edge technology is waiting for you! We don't buy, we primarily do it all ourselves: all core systems, whether in the area of car sharing, car rental, ride hailing and much more, are developed and operated by SIXT itself. Our technical scope ranges from cloud and on-site operations through agile software development. We rely on state-of-the-art frameworks and architectures and strive for a long-term technical approach. Exciting? Then apply now!

    About us:
    We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

    What You Should Know About Senior Product Manager (m/f/d) Rental Software, SIXT

    Are you a passionate Senior Product Manager looking for an exciting opportunity in Munich? At SIXT, we’re seeking an enthusiastic professional like you to enhance our rental software and drive the user experience of our counter applications. Imagine creating innovative features that not only boost efficiency for our branches but also delight our customers during their checkout process! In this pivotal role, you'll lead the charge on global solutions for our operations and customer service teams, ultimately revolutionizing how they serve customers. Your expertise will help shape the future of our digital internal products, significantly enhancing the user journey through every stage of the rental process. With a portfolio of strategic initiatives at your fingertips, you’ll actively collaborate with various departments to understand their needs and develop seamless workflows that align with our business goals. Embracing an analytics-driven approach, you’ll analyze data, gather user feedback, and streamline processes to achieve measurable results. Plus, as a key communicator between tech and business teams, you'll ensure that complex topics are easily understood. If you thrive in a dynamic, agile environment and are eager to make an impact, SIXT is the place for you. Join us on this journey and help us create a superior rental experience for our customers!

    Frequently Asked Questions (FAQs) for Senior Product Manager (m/f/d) Rental Software Role at SIXT
    What are the key responsibilities of a Senior Product Manager at SIXT?

    As a Senior Product Manager at SIXT, you will be responsible for driving the user experience of our counter applications, creating a compelling vision and roadmap for your products. Your role includes collaborating with operations and customer service to develop products that generate outstanding results and improve our rental process KPIs.

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    What skills are required for a Senior Product Manager role at SIXT?

    To excel as a Senior Product Manager at SIXT, candidates should possess several years of product management experience, familiarity with agile methodologies, and strong communication skills. Additionally, a structured approach to work, an entrepreneurial mindset, and proficiency in data-driven decision-making are essential.

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    How does SIXT support the development of its Senior Product Managers?

    At SIXT, we prioritize the growth of our Senior Product Managers by offering a collaborative environment focused on innovation. You’ll have the opportunity to work cross-functionally, receive feedback from various departments, and develop your skills through hands-on experiences and structured initiatives.

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    What can a Senior Product Manager at SIXT expect in terms of work-life balance?

    A Senior Product Manager at SIXT can enjoy a great work-life balance, including 30 days of vacation and the flexibility to work remotely up to 50% of the time. We also offer flexible working hours and encourage employees to take advantage of their time off in European countries.

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    What is the company culture like for a Senior Product Manager at SIXT?

    The culture at SIXT is vibrant and forward-thinking, prioritizing entrepreneurship and a collaborative spirit. As a Senior Product Manager, you'll be part of a dynamic team focused on delivering top-notch mobility solutions and enhancing the customer experience.

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    Common Interview Questions for Senior Product Manager (m/f/d) Rental Software
    What strategies do you use to drive user experience improvements for counter applications?

    When addressing user experience for counter applications, I employ data analysis and user feedback collection as strategies to identify pain points. This allows me to iterate quickly and develop features that respond directly to user needs.

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    How do you prioritize your product backlog as a Senior Product Manager?

    Prioritizing the product backlog involves assessing impact, urgency, and alignment with business goals. I use metrics and stakeholder feedback to guide decisions, ensuring that the most critical items deliver optimal value.

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    Can you provide an example of a successful product initiative you managed?

    Certainly! One initiative involved redesigning a checkout process that reduced user drop-off rates by 20%. By analyzing data and testing different features, I was able to create a more intuitive experience that resulted in higher customer satisfaction.

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    How do you ensure effective cross-functional collaboration?

    To facilitate effective cross-functional collaboration, I prioritize clear communication, regular check-ins, and the establishment of shared goals. Creating an open environment where team members can contribute insights creates a more integrated product development process.

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    What metrics do you use to assess product effectiveness?

    I focus on key performance indicators such as user engagement rates, conversion metrics, and customer feedback scores. These metrics provide comprehensive insights into how well a product meets user expectations and impacts the business.

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    In what ways do you gather user feedback for product improvements?

    I gather user feedback through direct interviews, surveys, usability testing, and data analytics. This diverse approach ensures that I understand user pain points and preferences comprehensively, enabling targeted enhancements.

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    Describe a time you had to pivot a product strategy unexpectedly.

    During one project, market feedback indicated a shift in user preferences. I quickly organized a brainstorming session with stakeholders and adjusted our roadmap to prioritize features that aligned with new user expectations, which significantly improved our uptake metrics.

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    What approaches do you take to simplify complex technical topics for stakeholders?

    I use analogies, visual aids, and straightforward language to explain technical topics. Breaking down information into digestible components helps non-technical stakeholders grasp the implications and benefits effectively.

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    How do you encourage innovation in your team?

    I foster a culture of innovation by encouraging team members to experiment and share new ideas during brainstorming sessions. By creating an environment where trial and error are embraced, I empower the team to think outside the box.

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    Why do you want to work as a Senior Product Manager at SIXT?

    I am excited about the opportunity to work at SIXT because of its commitment to excellence in customer experience. The chance to drive product innovation in mobility aligns with my passion for creating impactful user experiences and contributing to a forward-thinking company.

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    Sixt rent a car was founded in 1912 making it the first rent a car in Europe and is the Oldest car rental company today. Sixt rent a car has thousands of rental car locations worldwide making it also one of the biggest car rental companies today. ...

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    Full-time, hybrid
    DATE POSTED
    December 31, 2024

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