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Salesforce Technical Architect - Global Salesforce - job 1 of 2

Who You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.Job Title: Salesforce – Technical ArchitectYou are the Salesforce Technical Architect responsible for setting the overall direction of the technical solution of a Salesforce implementation. You have a breadth of technical knowledge and experience with an in-depth knowledge of the Salesforce platform. As the Technical Architect you focus on designing and ensuring delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a “get it done” attitude and have a passion to solve complex business and technology problems.Responsibilities• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations• Shape solutions that deliver business outcomes and provide designs for engineers on the project on how to deliver programmatic elements of the implementation.• Translate business requirements into well architected solutions that best leverage the Salesforce platform and features• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states• Provide oversight and governance of Salesforce projects• Follow and define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation• Manage client expectations and collaborate on viable solutions to complex problems• Provide expertise during sales efforts to determine design, feasibility and estimations• Coach and mentor junior technical and functional team members• Interview candidatesQualifications• 8+ years CRM experience, the majority specifically with Salesforce• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.• Understand core technical principles of Salesforce for integration, networking, infrastructure, security, data modeling and DevOps.• Strong knowledge and experience of Salesforce development and configuration. Specific qualifications:• Understanding of systems architecture and ability to design scalable performance-driven solutions• Understanding of key design patterns, data modeling, and large data volume limitations and best practices• Understanding of data sharing and visibility considerations and how these play into platform architecture• Familiarity with platform authentication patterns (SAML, SSO, OAuth)• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, CPQ, marketing automation, reporting, etc.)• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies• Experience with platform security capabilities (Named Credentials, TLS, SSL)• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes• Advanced knowledge of Apex, Trigger and Lightning Flow Design Patterns and development experience• Extensive LWC, JavaScript, Web components, HTML design and development experience• Exposure and experience in Einstein and AI product capabilities.• Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure• Strong knowledge of object-oriented analysis and design and database design• Up-to-date knowledge and training on latest Salesforce release, features and developments• Active Salesforce certifications or ability to achieve relevant certifications upon hireAbout UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.Compensation And BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Senior Consultant role is $110,000 - $203,000. For the Principal Architect role, the base salary pay range is $122,000- $225,000. For the Senior Delivery Principal role, the base salary pay range is $140,000 -$258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.We will accept applications until January 15th, 2025.
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What You Should Know About Salesforce Technical Architect - Global Salesforce, Slalom

At Slalom, we’re on the lookout for a passionate Salesforce Technical Architect to join our dynamic team in Indianapolis, IN. As a valued member, you will be at the forefront of crafting impactful customer experiences for our clients. You will take the reins in directing the technical aspects of Salesforce implementations, tapping into your deep expertise of the Salesforce platform. This position is not just about delivering projects; it’s about shaping solutions that transform businesses. You will collaborate closely with client stakeholders, translating their business requirements into well-architected Salesforce solutions. Your hands-on approach will ensure the highest quality of delivery, guiding engineers and ensuring adherence to coding standards. You will have the opportunity to lead technical design sessions and oversee custom developments. Along the way, you’ll foster growth in junior team members and actively participate in shaping the future of our Salesforce business. If you’re excited by the prospect of solving complex problems and making lasting impacts, then being a Salesforce Technical Architect at Slalom could be your next career adventure!

Frequently Asked Questions (FAQs) for Salesforce Technical Architect - Global Salesforce Role at Slalom
What are the primary responsibilities of the Salesforce Technical Architect at Slalom?

The Salesforce Technical Architect at Slalom is responsible for leading the technical direction of Salesforce implementations, translating business requirements into effective solutions, guiding engineers on project deliverables, overseeing custom development and integrations, and ensuring compliance with coding standards.

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What qualifications do I need to become a Salesforce Technical Architect at Slalom?

Candidates must have at least 8 years of CRM experience, predominantly with Salesforce, as well as a strong understanding of Salesforce development and configuration. Expertise in multiple Salesforce Clouds and a solid grasp of technical principles related to integration, security, and data modeling are also required.

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How does Slalom support the growth and development of its Salesforce Technical Architects?

Slalom is committed to investing in its Salesforce Technical Architects, providing opportunities for ongoing training, skill enhancement, and exposure to impactful work that aligns with personal and professional goals. They aim to create a nurturing learning environment.

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What is the role of collaboration for a Salesforce Technical Architect at Slalom?

Collaboration is key for a Salesforce Technical Architect at Slalom. They work directly with client stakeholders to define requirements and manage expectations while also leading technical design sessions and mentoring junior team members to foster a culture of knowledge sharing.

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What technical skills are crucial for a Salesforce Technical Architect at Slalom?

Essential technical skills include advanced knowledge of Apex, Lightning Flow, LWC, and JavaScript, as well as experience with data integration tools and an understanding of systems architecture. Familiarity with platform security capabilities and release management is also important.

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Common Interview Questions for Salesforce Technical Architect - Global Salesforce
Can you explain your experience with Salesforce integration?

Discuss specific integration projects you’ve worked on, the challenges you faced, and how you overcame them. Highlight your understanding of various integration tools and best practices.

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How do you approach technical design sessions?

Share your process for gathering requirements, engaging stakeholders, and steering discussions towards actionable solutions that align with business goals.

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What strategies do you use to manage client expectations during a project?

Explain how you maintain open communication, set realistic timelines, and provide regular updates to ensure the client feels supported throughout the implementation.

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Describe a complex problem you solved during a Salesforce project.

Utilize the STAR method (Situation, Task, Action, Result) to articulate a detailed account of the problem, your approach to finding a solution, and the positive outcome.

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How do you ensure quality in code reviews?

Elaborate on the coding standards you implement, the aspects you focus on during reviews, and how you facilitate constructive feedback among team members to enhance overall quality.

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What are your best practices for data migration in Salesforce?

Discuss your experience with data mapping, validation, tools you have used, and how you ensure data integrity throughout the migration process.

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Can you discuss a time when you had to mentor a junior team member?

Share your approach to mentorship, including how you identify areas for growth in junior staff, provide guidance, and measure their progress and confidence in Salesforce capabilities.

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What is your experience with different Salesforce Clouds?

Talk about the specific Clouds you have worked with, your role in implementing solutions across them, and the unique challenges and advantages each one presents.

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How do you stay current with Salesforce innovations and updates?

Mention subscribing to newsletters, participating in webinars, joining Salesforce communities, and pursuing relevant certifications to continually enhance your knowledge base.

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What is your approach to shaping business outcomes through technical solutions?

Explain your process of aligning technical solutions with business objectives, the importance of stakeholder communication, and how you measure success in achieving those outcomes.

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DATE POSTED
December 3, 2024

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