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Salesforce Technical Architect - Global Salesforce - job 1 of 2

Who You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.Job Title: Salesforce – Technical ArchitectYou are the Salesforce Technical Architect responsible for setting the overall direction of the technical solution of a Salesforce implementation. You have a breadth of technical knowledge and experience with an in-depth knowledge of the Salesforce platform. As the Technical Architect you focus on designing and ensuring delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a “get it done” attitude and have a passion to solve complex business and technology problems.Responsibilities• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations• Shape solutions that deliver business outcomes and provide designs for engineers on the project on how to deliver programmatic elements of the implementation.• Translate business requirements into well architected solutions that best leverage the Salesforce platform and features• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states• Provide oversight and governance of Salesforce projects• Follow and define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation• Manage client expectations and collaborate on viable solutions to complex problems• Provide expertise during sales efforts to determine design, feasibility and estimations• Coach and mentor junior technical and functional team members• Interview candidatesQualifications• 8+ years CRM experience, the majority specifically with Salesforce• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.• Understand core technical principles of Salesforce for integration, networking, infrastructure, security, data modeling and DevOps.• Strong knowledge and experience of Salesforce development and configuration. Specific qualifications:• Understanding of systems architecture and ability to design scalable performance-driven solutions• Understanding of key design patterns, data modeling, and large data volume limitations and best practices• Understanding of data sharing and visibility considerations and how these play into platform architecture• Familiarity with platform authentication patterns (SAML, SSO, OAuth)• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, CPQ, marketing automation, reporting, etc.)• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies• Experience with platform security capabilities (Named Credentials, TLS, SSL)• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes• Advanced knowledge of Apex, Trigger and Lightning Flow Design Patterns and development experience• Extensive LWC, JavaScript, Web components, HTML design and development experience• Exposure and experience in Einstein and AI product capabilities.• Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure• Strong knowledge of object-oriented analysis and design and database design• Up-to-date knowledge and training on latest Salesforce release, features and developments• Active Salesforce certifications or ability to achieve relevant certifications upon hireAbout UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.Compensation And BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Senior Consultant role is $110,000 - $203,000. For the Principal Architect role, the base salary pay range is $122,000- $225,000. For the Senior Delivery Principal role, the base salary pay range is $140,000 -$258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.We will accept applications until January 15th, 2025.
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What You Should Know About Salesforce Technical Architect - Global Salesforce, Slalom

At Global Salesforce in Cincinnati, OH, we’re on the lookout for a passionate Salesforce Technical Architect to join our dynamic team. Imagine being at the forefront of transforming customer experiences while working alongside experts in customer strategy, Salesforce capabilities, and organizational change. As a pivotal player in our team, you will guide complex Salesforce projects from conception to execution, ensuring that our clients’ visions are brought to life in innovative ways. With your extensive knowledge of the Salesforce platform, you'll lead technical design sessions, translating intricate business requirements into elegant solutions. You’ll be collaborating with client stakeholders, managing expectations, and ensuring that each project aligns with business objectives. If you thrive on solving complex problems and enjoy mentoring junior team members, this role is perfect for you! We believe that diverse teams are stronger, so we celebrate the unique contributions that each member brings. You’ll enjoy a workplace that prioritizes your growth, offering substantial opportunities for professional development, meaningful work, and a vibrant culture. As the third-largest Salesforce partner globally, your expertise will directly impact how we deliver exceptional value to our clients. In this role, you’ll leverage your technical knowledge in Salesforce to oversee custom developments and integrations, with a strong focus on innovative solutions. Join us at Global Salesforce, where your skills will not just be appreciated but celebrated!

Frequently Asked Questions (FAQs) for Salesforce Technical Architect - Global Salesforce Role at Slalom
What are the key responsibilities of a Salesforce Technical Architect at Global Salesforce?

As a Salesforce Technical Architect at Global Salesforce, your key responsibilities include collaborating with client stakeholders to define project requirements, managing expectations, and designing well-architected technical solutions aligned with business objectives. You'll lead technical design sessions, oversee the delivery of custom development and integrations, and mentor junior team members, ensuring quality and adherence to coding standards.

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What qualifications do you need to apply for the Salesforce Technical Architect position at Global Salesforce?

To apply for the Salesforce Technical Architect position at Global Salesforce, candidates should have at least 8 years of CRM experience, primarily focused on Salesforce. Specific expertise in multiple Salesforce Clouds, strong knowledge of Salesforce development and configuration, and ability to design scalable solutions are essential. Active Salesforce certifications or the ability to obtain them post-hire is also required.

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How does Global Salesforce ensure the success of its projects?

Global Salesforce ensures project success by fostering collaboration between client stakeholders and technical teams. The Salesforce Technical Architect plays a crucial role in defining project deliverables, shaping solutions to achieve business outcomes, and managing the technical delivery of custom development, integrations, and data migrations. Continuous oversight and governance throughout the project lifecycle are also critical to successful delivery.

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What technologies will a Salesforce Technical Architect work with at Global Salesforce?

As a Salesforce Technical Architect at Global Salesforce, you will work with a variety of technologies including Salesforce Clouds, Apex, Lightning Web Components, JavaScript, and various data integration tools. Understanding authentication patterns like SAML, SSO, and OAuth, as well as experience with ETL and reporting systems, will also be a part of your role.

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What is the work culture like at Global Salesforce?

The work culture at Global Salesforce is highly collaborative and inclusive. The company values diversity and believes that celebrating individual contributions strengthens team dynamics. Employees are encouraged to bring their authentic selves to work, and there are ample opportunities for professional growth and development in a supportive environment.

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Common Interview Questions for Salesforce Technical Architect - Global Salesforce
Can you explain your experience with Salesforce integration?

When addressing your experience with Salesforce integration, it’s beneficial to discuss specific projects where you successfully integrated Salesforce with other business systems. Emphasize the tools you used, such as ETL or ESB, and any challenges you faced in the process. Highlight your understanding of the integration's impact on business outcomes.

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How do you approach translating business requirements into Salesforce solutions?

To effectively translate business requirements into Salesforce solutions, I start by thoroughly understanding the client's objectives through meetings with stakeholders. I then map out a plan that addresses those requirements while leveraging Salesforce functionalities for optimal results. Be sure to explain your process and illustrate it with a relevant example.

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What coding standards do you believe are important in Salesforce development?

Discuss the key coding standards you've followed or established in past projects, such as best practices around code readability, maintainability, and efficiency. Mention specific design patterns you prefer, and elaborate on how following these standards contributes to project success.

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Describe a challenging technical problem you faced and how you resolved it.

When responding to this question, select a specific, relevant example that demonstrates your problem-solving abilities. Detail the context of the challenge, the steps you took to analyze it, the solution you implemented, and the successful outcome. This showcases your analytical thinking and technical expertise.

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How do you ensure quality during project delivery?

To ensure quality during project delivery, I implement regular code reviews and establish clear quality assurance processes from the start. Explain how you engage team members in these practices and mention any tools or methods you use to track quality metrics. Highlight your commitment to delivering high-quality Salesforce solutions.

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What is your method for mentoring junior team members?

When mentoring junior team members, I focus on fostering a supportive learning environment. I encourage open communication and provide constructive feedback to help them grow their skills. Share examples of how you’ve successfully mentored others and the positive outcomes that resulted from that mentorship.

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Can you describe your familiarity with Salesforce Clouds?

Begin by outlining which Salesforce Clouds you have expertise in and how you’ve applied this knowledge in previous roles. Provide specific use cases that demonstrate your familiarity with each cloud's functionality and how you tailored solutions for client needs.

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How do you keep up with the latest Salesforce developments?

Discuss your commitment to staying updated with Salesforce developments, such as participating in training, attending webinars, and following Salesforce community channels. Mention any specific areas of focus or recent releases that you’ve explored, illustrating your dedication to continuous learning.

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How do you handle tight deadlines in project environments?

Explain your strategies for managing tight deadlines, such as prioritizing tasks, effective delegation, and utilizing project management tools. Provide an example of a past experience where you successfully navigated a tight deadline and achieved project goals.

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What is your experience with Apex and Lightning Web Components?

In your response, describe specific projects where you utilized Apex and Lightning Web Components. Share any challenges you faced and the solutions you implemented to overcome them. This experience demonstrates your technical competency and problem-solving abilities.

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DATE POSTED
December 3, 2024

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