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Engineering Supervisor

Company Description

Pay Rate: $24 - $26/ hour - Use our Daily Pay benefit and get access to your pay as you need it. 

Westgate Blue Tree Resort offers you the opportunity to welcome guests to our beautifully landscaped property in Lake Buena Vista near world-famous theme parks and help them enjoy a truly memorable Central Florida vacation getaway. As a member of the Westgate Blue Tree team, you will experience a truly unique and rewarding work environment.

Job Description

Support resort operations by leading, coordinating, and executing projects, preventive maintenance, and work orders. Assists Engineering and Resort leadership in managing, coordinating, and evaluating property maintenance. Engineering Supervisor will be responsible for training team members, planning, assigning, and directing work, evaluating performance, addressing complaints, and resolving problems, all under the direct supervision of immediate leadership. 

Individual must possess and adhere to Westgate’s Core Values:

  • Integrity – Doing the right thing when no one is looking.
  • Passion – Creating a positive impact.
  • Work Ethic – Taking pride in your work.

As an Engineering Supervisor, you will, 

  • Coordinate, supervise, and lead projects, guest calls, blitzes, preventive maintenance, and other tasks.
  • Perform routine inspections for safety, equipment performance, and quality assurance as needed.
  • Lead the procurement and inventory process to ensure materials and tools are available on-site.
  • Expertise in operating and troubleshooting plumbing, electrical, and HVAC systems.
  • Experience in managing and using resort operations software and devices (HotSOS).
  • Track, analyze, and interpret data reports to ensure smooth operations and proactive repairs.
  • Ability to read and interpret technical data and O&M manuals.
  • Skilled in troubleshooting all plumbing fixtures, including unclogging, repairs, and equipment replacement.
  • Proficient in repairing walls, wall coverings, and ceilings through drywall patching, texturing, painting, and caulking.
  • Experienced in troubleshooting and repairing appliances and electrical components.
  • Ability to resolve mechanical equipment issues, such as elevators and water heaters, relevant to resort operations.
  • Communicate professionally via radios, phones, emails, and verbal interactions.
  • Perform maintenance and cleaning tasks as directed by resort management.
  • Must follow safety guidelines and practices.
  • Must be able to recognize and resolve potential hazards on the property.
  • Safely use hand tools, power tools, and battery-powered tools, as well as any other tools required for the job.
  • Ability to work using ladders, scaffolding, lifts, dust masks, and within confined or restricted spaces.
  • Capable of understanding and addressing guest needs with positive interactions to reach solutions.
  • Must comply with all CFI policies.
  • Must represent Westgate Resorts professionally through appearance, attire, and behavior in accordance with the Team Member Handbook.
  • Perform other tasks as assigned by resort operations leadership.

Qualifications

  • High school diploma required.
  • Minimum of 3 years of experience in Engineering/Maintenance/Trades operations in a resort or commercial environment.
  • Written and verbal communication in English
  • Technical certification or license preferred.
  • Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
  • Must have a valid driver’s license.
  • Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
  • Ability to be versatile, work well under pressure, and meet deadlines.
  • Strong communication skills required to excel in interactions with guests and colleagues. 

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$52032 / YEARLY (est.)
min
max
$49920K
$54144K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Engineering Supervisor, Westgate Resorts

Are you ready to take the lead in enhancing guest experiences at Westgate Blue Tree Resort? We’re seeking an enthusiastic Engineering Supervisor to join our dynamic team located in beautiful Lake Buena Vista, close to some of Florida’s most iconic theme parks! In this pivotal role, you’ll not only help support the operations of our resort but also oversee essential maintenance projects to ensure every corner of our property shines. With a pay rate starting at $24–$26 per hour and the added perk of Daily Pay, you’ll have financial flexibility like never before! As our Engineering Supervisor, you will engage in coordinating and supervising various tasks, including routine inspections, performing preventive maintenance, and managing guest calls. You’ll play an instrumental role in training team members, evaluating their performances, and directly resolving any issues that arise. Your expertise in plumbing, electrical, and HVAC systems will be vital, and your ability to communicate effectively with guests and coworkers will create positive interactions. Additionally, you’ll lead procurement processes and utilize resort operations software to maintain seamless operations. If you’re passionate about taking pride in your work and embodying values of integrity, then we want to hear from you! With a high school diploma, a minimum of three years of experience in engineering or maintenance, and a knack for problem-solving, you're just the person we need to ensure our resort runs smoothly and our guests enjoy their stay. Join us at Westgate Blue Tree Resort and help create memorable experiences for our guests today!

Frequently Asked Questions (FAQs) for Engineering Supervisor Role at Westgate Resorts
What are the responsibilities of an Engineering Supervisor at Westgate Blue Tree Resort?

As an Engineering Supervisor at Westgate Blue Tree Resort, your main responsibilities include overseeing and coordinating maintenance projects, performing routine inspections, and planning preventive maintenance tasks. You’ll be the go-to person for handling guest calls and ensuring their needs are addressed promptly. Additionally, communication with team members, training them, and providing performance evaluations will be part of your role, making sure the engineering team operates efficiently to maintain the resort's standards.

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What qualifications are needed for the Engineering Supervisor position at Westgate Blue Tree Resort?

To be considered for the Engineering Supervisor role at Westgate Blue Tree Resort, candidates must possess a high school diploma and have at least three years of experience in engineering or maintenance within a resort or commercial setting. Technical certifications or licenses are preferred. Strong communication skills in English and the ability to lift heavy objects are also important qualifications necessary for this job.

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What types of systems will an Engineering Supervisor be expected to manage at Westgate Blue Tree Resort?

An Engineering Supervisor at Westgate Blue Tree Resort will be expected to manage and troubleshoot various systems including plumbing, electrical, and HVAC. Experience in handling mechanical equipment, such as elevators and water heaters, is also essential. The role demands a solid understanding of how these systems operate and the ability to perform repairs or maintenance effectively.

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How does Westgate Blue Tree Resort support the career development of its Engineering Supervisor?

Westgate Blue Tree Resort values growth and development opportunities for its employees, including Engineering Supervisors. The resort offers tuition assistance, advancement opportunities, and access to wellness programs. These programs not only enhance professional skills but also help supervisors grow personally, contributing to an enriching work environment.

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What is the pay range for the Engineering Supervisor role at Westgate Blue Tree Resort?

The pay range for the Engineering Supervisor position at Westgate Blue Tree Resort is between $24 and $26 per hour. Additionally, the company provides daily pay benefits, allowing you to access your earnings whenever you need it, creating a more flexible financial experience.

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Common Interview Questions for Engineering Supervisor
Can you describe your experience with plumbing and HVAC systems as an Engineering Supervisor?

In this role, provide specific examples of past experiences where you successfully troubleshot plumbing or HVAC issues. Focus on how you diagnosed the problems, the steps you took to resolve them, and any positive outcomes, such as improved guest satisfaction or energy efficiency.

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How do you prioritize maintenance tasks and emergency repairs?

As an Engineering Supervisor, it’s crucial to assess urgency and impact. Share how you evaluate the needs based on guest impact, safety concerns, and preventive maintenance schedules, while also discussing any relevant software or systems you use to keep track of tasks.

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What strategies do you use to communicate effectively with your team and other departments?

Effective communication is key! Discuss your approach, which may include regular team meetings, utilizing communication tools like radios and emails, and promoting an open-door policy to ensure everyone feels comfortable sharing insights or concerns.

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Can you give an example of a time you led a successful maintenance project?

Provide a detailed example that highlights your project management skills. Discuss the project goals, how your leadership contributed to the project's success, the challenges you faced, and the outcomes for the resort.

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What do you believe are the core values that an Engineering Supervisor should embody?

Refer to the core values of integrity, passion, and work ethic mentioned in the job description. Reflect on how these values guide your decision-making, interactions with guests, and engagement with team members.

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How do you stay updated with industry trends and maintenance technologies?

Mention any relevant certifications, seminars, or workshops you've attended, as well as online resources or professional networks that help you stay informed. This demonstrates your commitment to continual improvement and staying current in the engineering field.

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Describe a challenging situation with a guest and how you resolved it as an Engineering Supervisor.

Share a specific story where you faced a guest complaint, clearly explaining how you managed the situation. Highlight your problem-solving skills, communication techniques, and the importance of guest satisfaction.

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What tools and equipment are you proficient in using for maintenance tasks?

List the specific hand tools, power tools, and software you've used in your previous roles, providing examples of tasks completed with them. Showing familiarity with these tools will confirm your readiness for the engineering supervisor role.

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How would you handle a conflict within your team?

Discuss your approach to conflict resolution, emphasizing communication and mediation skills. Provide an example from your experience where you successfully navigated a team conflict while ensuring productivity and morale were maintained.

Join Rise to see the full answer
What safety practices do you implement to ensure a safe work environment?

Bring up safety guidelines you’ve followed, how you educate your team on them, and any improvements you’ve made to safety protocols in the past. Highlighting your commitment to safety is paramount for a supervisory role.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
January 5, 2025

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