Sr. Solutions Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

In this role you’ll be the primary point of contact for the technical/solutions portion(s) of an enterprise, B2B sales cycle. You’ll partner closely with the enterprise sales team, product teams, success management, and professional services on these pursuits. You will support a handful of account executives across multiple product lines. 

• Spend 70% of time working on revenue generating deals (30% on learning)
• Assist sales with discovery process to identify quantifiable problems our solutions can solve
• Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes
• Lead the scoping and execution of validation events
• Take the lead on the technical responses associated with an RFI/RFP/RFQ etc.
• Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
• Contribute best practices and content/collateral to broader presales and sales teams
• Present professional services and success management offerings as part of a comprehensive solution
• Participate in regular demo/pitch certifications
• Travel as needed for internal/external meetings

• Product knowledge across multiple product lines
• Software demonstration skills aligned with industry best practices
• Domain knowledge (compliance and IT)
• Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
• Industry knowledge (Financial Services and other highly regulated industries)
• Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience 
• Strategic Thinking
• Validation event (POV) scoping/execution
• AI and LLM familiarity  
• Recommended Traits: Curiosity, effective time management, collaborative, attention to detail, urgency, self-starter and mentorship
• Bachelor’s degree or equivalent educational experience
• 5+ years of enterprise SaaS

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.