Partner Enablement Program Manager

The Partner Enablement Program Manager at SmartBear is responsible for developing and implementing innovative partner enablement strategies, designing comprehensive training programs, and collaborating with cross-functional teams to drive performance improvements. They play a crucial role in equipping the partner ecosystem with the tools and resources needed to succeed in marketing and selling SmartBear solutions.

To qualify for the Partner Enablement Program Manager position at SmartBear, candidates should possess a minimum of 7 years of experience in partner or sales enablement roles. A proven track record of building scalable enablement programs, familiarity with Atlassian products, strong leadership and communication skills, and a data-driven approach to measuring success are essential qualifications.

The Partner Enablement Program Manager contributes to SmartBear’s success by designing and executing enablement programs that enhance the skills of partners, ultimately leading to better market penetration and sales of SmartBear products. This strategic role ensures that partners are well-equipped to succeed in a competitive landscape.

SmartBear offers a supportive and inclusive work environment where innovation and collaboration thrive. The culture celebrates diversity and recognizes individual contributions, providing opportunities for personal and professional growth in a global setting focused on making a positive impact in the tech community.

The Partner Enablement Program Manager plays a pivotal role in strengthening the relationship between SmartBear and its partners, which, in turn, positively affects customers. By enhancing partnership capabilities and driving technology adoption, this role ensures that customers receive the best solutions and support in their software development journey.

In your response, highlight specific programs you've developed, the goals behind them, and the results achieved. Be sure to demonstrate how you tailored strategies to meet partner needs and aligned them with business objectives.

Discuss your experience with performance metrics and analytics. Explain how you use data to continuously improve programs, showcasing your data-driven approach and ability to optimize training outcomes.

Share examples of strategies you've used to build strong relationships with partners, including feedback mechanisms and recognition programs. Highlight how these strategies led to increased productivity and collaboration.

Express your openness to constructive criticism and illustrate how you've implemented partner feedback to improve programs, processes, or products. Demonstrate active listening skills and a commitment to making your partners feel heard.

Provide examples of how you've worked successfully with sales, marketing, and product teams to create aligned enablement programs. Highlight your communication skills and ability to influence stakeholders across various functions.

Discuss your approach in simplifying complex technical concepts for non-technical partners, sharing any specific programs you've designed that have led to successful comprehension and application of material.

Demonstrate your knowledge of Atlassian products and their ecosystem, citing any previous experiences you have that relate to working with these products or partners in the marketplace.

Articulate your vision of a successful enablement program, touching on elements such as relevance to partner needs, comprehensive training, measurable outcomes, and continuous improvement based on feedback and data.

Explain your method for evaluating and prioritizing initiatives based on business impact, partner readiness, and strategic alignment, showcasing your ability to make data-driven decisions.

Share your insights on how technology can enhance partner enablement efforts, discussing specific tools or platforms you've utilized to facilitate training and performance tracking.