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Demand Generation Strategist - job 1 of 2

SmartBug Media is the full-service digital agency of choice for organizations looking to

create resilient growth across the entire customer lifecycle, with a strong focus on the

HubSpot ecosystem. From marketing to sales, revenue operations to customer success,

and e-commerce to integration, SmartBug combines sound strategies and technology with

top talent to help clients set the course for continued success. Recognized globally,

we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won

numerous Comparably awards for our culture and leadership. We're not just HubSpot's

highest-rated partner worldwide but also a two-time HubSpot North American

Partner of the Year and proud Elite Partner. SmartBug is also a proud Google

Premier Partner.


**Only U.S. based candidates will be considered as we are not currently hiring internationally**


Job Summary:


The Demand Generation Strategist will report to the Direct of Demand Generation and lead the demand gen efforts for a small portfolio of clients. In this role, you will be responsible for translating and executing high-level digital strategies from our account strategy team into robust and compelling outcomes for our clients—generating demand and qualified leads for our clients’ products and services. You will play a lead role in the client's pipeline creation and revenue generation. As such, you are expected to have well-rounded, expert-level demand generation skills beyond inbound marketing. You will work closely with the SmartBug account strategist and other cross-functional teams to ensure alignment with overall business objectives.


As a Demand Generation Strategist, you will be measured on delivering the following:

Client satisfaction (results, retention, awards, reviews, referenceable clients)

Customer growth and SmartBug profitability on your clients

Setting and achieving SMART client goals

Timely delivery of services

Individual utilization rates that meet company goals


Key Responsibilities:
  • Client Success
  • Develop and execute a demand generation strategy for clients that meets their stated business goals—demonstrating ROI for your clients should be your North Star
  • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference
  • Deliver consistent, world-class quality across all demand generation strategies and implementations
  • Have a strong understanding of strategic opportunities to expand retainer scope and present ideas to the account strategist
  • Assist the Director of Specialty Strategy and the Director of Service Strategy to ensure new services represent the voice of the customer
  • Stay informed about the latest industry trends, market developments, competitive landscape, and HubSpot’s competitive position to ensure the clients’ demand-generation strategies remain cutting-edge and effective

  • Strategy Development and Execution
  • Work with account strategist team to develop value-based goals for our clients, with a heavy emphasis on how demand can be generated for the client’s product/service (i.e. pipeline generation)Expert understanding of demand generation strategies and tactics, included but not limited to ideal customer profiles, buyer personas, inbound marketing, content marketing and syndication, conversion rate optimization, event marketing, social media, conversational marketing, influencer marketing, account-based marketing, lead nurturing, paid media; all features within HubSpot Marketing Hub and Content Hub—not just inbound marketing and/or HubSpot methodology
  • Identify ideal customer profiles, target audiences and buyer personas to inform strategic recommendations
  • Craft and execute multi-channel digital campaigns to generate leads and drive demand
  • Conduct conversion rate optimization (CRO) audits and experiments to increase lead generation
  • Implement lead nurturing strategies to engage leads throughout the buyer’s journey; work closely with a SmartBug technologist to build automation in HubSpot
  • Understanding of account-based marketing strategies and implementation within the HubSpot platform
  • Understanding of third-party digital tools and how they integrate with HubSpot for the purposes of recommending strategies
  • Work with SmartBug technologists to optimize client’s Marketing Hub instances as well as execute the strategy in HubSpotCreate a compelling and engaging content strategy to attract, educate, engage, and convert potential customers

  • Reporting and Analytics
  • Regularly assess and report on the impact of demand generation efforts—remember, ROI is the North StarProvide monthly reports, quarterly business reviews (QBRs), and additional strategic recommendations based on a strong understanding of performance data

  • Delivery Process
  • Work with internal SmartBug team to ensure quality work is delivered to clients
  • Ensure you create and follow processes that result in differentiated client results and quality

  • SmartBug Sales and Marketing Support
  • Collaborate with the SmartBug sales team to develop tailored strategies to prospectsAssist SmartBug sales reps in delivering recommendations during sales callsParticipate in the company's content, thought-leadership, and organic social programs


Requirements:
  • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
  • Minimum of 5 years of experience in demand generation strategy and execution.
  • Proven experience with HubSpot Marketing Hub and a deep understanding of the HubSpot ecosystem.
  • Deep knowledge of demand gen strategies outside of inbound marketing.
  • Experience with additional digital tools (Google Ads, WordPress, Social Posting and Monitoring, etc.).
  • Experience in setting and achieving annual and quarterly goals for clients.
  • Demonstrated ability to build and maintain a positive and productive team spirit without sacrificing client goals and adhering to SmartBug values.
  • Strong interpersonal skills.
  • Demonstrated ability to ensure high client satisfaction and retention and achieve demand generation, lead generation and ROI goals.
  • Exceptional communication and presentation skills.
  • High level of organization, attention to detail, and the ability to manage multiple priorities.
  • HubSpot essential certifications.


WHAT WE OFFER - PERKS!
  • Annual Salary between $70,000 - $90,000 USD (DOE)
  • Health insurance with company contribution
  • Paid maternity and paternity leave
  • Paid vacation
  • Paid time off
  •  4-week paid sabbatical every 5 years of employment
  • Monthly remote work allowance
  • 401(k) with employer matching
  • Flexible spending plan
  • Company-funded short-term disability and life insurance
  • Long-term disability
  • Annual leadership conference, SmartBug Palooza
  • Training budget
  • The flexibility of working remotely
  • MacBook Air issued to you at time of hire


$70,000 - $90,000 a year
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What You Should Know About Demand Generation Strategist, SmartBug Media

SmartBug Media is seeking a passionate Demand Generation Strategist to join our dynamic remote team in the United States. If you’re someone who thrives on crafting high-level digital strategies and turning them into tangible results, this might be the perfect opportunity for you! In this role, you will work directly under our Director of Demand Generation, leading demand generation initiatives for a select portfolio of clients. Your mission? Drive qualified leads and generate pipeline for our clients’ products and services through innovative strategies and robust implementations. We’re looking for someone with at least 5 years of experience in demand generation, who knows the ins and outs of HubSpot and other digital marketing tools. You will be an indispensable partner for our clients, ensuring they get top-notch service and see real ROI from our efforts. Collaborating with cross-functional teams, including account strategists, you’ll ensure that our strategies align and effectively meet our clients' business objectives. Monitoring performance metrics and providing regular reports will be a crucial part of your role, as we aim for not just client satisfaction but also growth and profitability. Also, with SmartBug earning multiple accolades for our culture and service excellence, you’ll be joining a company that values teamwork and success. All U.S.-based candidates are encouraged to apply as we aren’t hiring internationally at this time. If you’re ready to take the next step in your career with a company that prioritizes growth and employee satisfaction, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Demand Generation Strategist Role at SmartBug Media
What does a Demand Generation Strategist do at SmartBug Media?

A Demand Generation Strategist at SmartBug Media plays a key role in translating high-level digital strategies into actionable plans for clients. They lead demand generation efforts, focusing on creating compelling outcomes that drive leads and revenue. This involves understanding client goals, crafting multi-channel campaigns, and leveraging the HubSpot ecosystem to achieve results.

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What qualifications do I need to become a Demand Generation Strategist at SmartBug Media?

To succeed as a Demand Generation Strategist at SmartBug Media, candidates should hold at least a Bachelor’s degree in Marketing or a related field, coupled with a minimum of 5 years of relevant experience. Proficiency in HubSpot Marketing Hub and a deep understanding of various demand generation strategies beyond inbound marketing are essential to thrive in this role.

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What are the key responsibilities of a Demand Generation Strategist at SmartBug Media?

Key responsibilities for a Demand Generation Strategist at SmartBug Media include developing and executing tailored demand generation strategies, ensuring client satisfaction, conducting performance assessment through regular reporting, collaborating with cross-functional teams, and remaining informed about industry trends and market developments.

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How does SmartBug Media measure success for the Demand Generation Strategist role?

Success for a Demand Generation Strategist at SmartBug Media is typically measured through client satisfaction metrics, retention rates, successful lead generation, achieving SMART goals, and profitability on client accounts, along with timely service delivery.

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What benefits can I expect as a Demand Generation Strategist at SmartBug Media?

As a Demand Generation Strategist at SmartBug Media, employees can expect a competitive annual salary, comprehensive health insurance, paid leave for maternity and paternity, vacation time, a 401(k) plan with employer matching, and the flexibility of remote work, among many other perks that foster a healthy work-life balance.

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Common Interview Questions for Demand Generation Strategist
What strategies would you use to drive demand generation for a client’s product?

In responding to this question, highlight your understanding of multi-channel campaigns, inbound marketing, and other strategies like account-based marketing and content marketing, ensuring to tailor your answer to how these strategies align with the client’s specific goals.

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How do you measure the effectiveness of demand generation campaigns?

Share your approach to using KPIs such as lead conversion rates, ROI, customer retention rates, and engagement metrics while discussing the importance of regular reporting and adjustments based on performance data.

Join Rise to see the full answer
Can you provide an example of a successful demand generation campaign you've executed?

Articulate a specific example by outlining the initial challenges, the strategies you implemented, the results achieved, and how you adjusted your approach based on feedback or data analysis, showcasing your data-driven decision-making.

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How do you stay updated on the latest demand generation trends?

Express your commitment to ongoing learning through industry blogs, webinars, networking events, and relevant certifications, emphasizing how these resources inform your approach to design effective strategies.

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Describe your experience with HubSpot and how you’ve utilized it in demand generation efforts.

Discuss your proficiency in HubSpot Marketing Hub, detailing specific features you’ve used, how you've integrated it into your strategies and any measurable successes you’ve seen as a result.

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What role does collaboration play in your demand generation strategy?

Emphasize the importance of teamwork, especially the collaboration with account strategists and other marketing teams, detailing how aligning different expertise leads to a more cohesive and successful campaign.

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How do you handle clients who are not satisfied with their demand generation results?

Outline a methodical approach that includes listening to client feedback, analyzing data to understand the issues, proposing actionable solutions, and ensuring consistent follow-up to restore satisfaction.

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What techniques do you recommend for improving lead nurturing?

Discuss your techniques including personalized email campaigns, targeted content, marketing automation, and using analytics to track engagement, ensuring you cover how they lead to improved conversion rates.

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How do you set and achieve goals for your demand generation projects?

Describe your process for setting SMART (Specific, Measurable, Achievable, Relevant, Time-Bound) goals and the importance of regularly reviewing and adjusting strategies based on outcomes to ensure you stay on track.

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What do you think is the biggest challenge facing demand generation professionals today?

Share insights into current market challenges such as changing consumer behavior, increased competition, or adapting to new technologies, and discuss how you approach these challenges with innovative solutions.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

SmartBug Media is the fully remote full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle.

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Full-time, remote
DATE POSTED
August 21, 2024

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