Social Media Coordinator (Remote)

Remote

About Level

Founded by ex-Apple Product and Engineering leaders, Level is redefining the smart home with technology that is simple, intuitive, useful, and invisible. We recently raised a $100M C round and we're looking to grow our marketing team.

At Level, we take a unique approach to designing products - one that shifts focus from what we make to how we make it and who we make it for. It’s an approach that results in elegant and unique solutions, raising the bar for the entire smart home ecosystem.

It’s also an approach that has led to our partnerships with Apple, Amazon (including Ring integration), Walmart, and other industry leaders – assuring that our products provide solutions that align with the technology choices and preferences of our customers.

About The Role

The Social Media Coordinator will be responsible for developing and executing comprehensive social media strategies that resonate with our target audience and align with our brand identity. Additionally, this role will involve collaborating on influencer campaigns to build brand awareness and drive channel engagement. The ideal candidate is a strategic thinker, a talented communicator, and possesses a passion for leveraging social platforms to create impactful campaigns.

Responsibilities

• Social Media Strategy and Execution:
• Develop and execute a comprehensive social media strategy that aligns with the company's brand identity and marketing objectives.
• Create, curate, and schedule engaging content across various platforms, including but not limited to Instagram, Facebook, TikTok, Twitter, LinkedIn, and emerging platforms.
• Brainstorm and contribute creative ideas for campaigns, contests, and interactive content to maintain a dynamic online presence.
• Collaborate with the marketing team to ensure social media content aligns with ongoing campaigns and promotions.
• Analyze social media metrics to measure the effectiveness of campaigns and strategies, and provide regular reports to the marketing team.
• Monitor trends and emerging technologies in social media, identifying opportunities to incorporate new strategies or features into campaigns.
• Stay informed about industry best practices and competitor activities to keep our brand at the forefront of social media trends.

• Influencer Collaboration:
• Support influencer marketing campaigns, from identifying potential influencers to tracking campaign performance.
• Identify, research, and cultivate relationships with relevant influencers and thought leaders in the home security, technology, and lifestyle spaces.
• Measure and report the effectiveness of influencer campaigns, providing insights to guide future initiatives.

• Community Engagement:
• Foster an active and engaged online community by responding to comments, messages, and mentions on social media channels.
• Monitor industry trends, conversations, and competitor activity to identify opportunities for engagement and differentiation.
• Collaborate with customer support to address inquiries, concerns, and feedback in a timely and professional manner.

• Content Creation:
• Assist in the creation of visual and written content for social media channels, ensuring consistency with the brand's voice and identity.
• Brainstorm and contribute creative ideas for campaigns, contests, and interactive content to maintain a dynamic online presence.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven 2-3 years of experience in social media management and influencer marketing, preferably within the technology or consumer electronics space.
• Strong understanding of major social media platforms, their algorithms, and best practices for engagement.
• Exceptional written and verbal communication skills, with the ability to adapt tone and style for various audiences.
• Creative mindset with an eye for design and visual aesthetics.
• Proficiency in social media scheduling and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics).
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Self-motivated and able to work independently while also collaborating effectively within a team.
• Strong interpersonal skills for building relationships and engaging with the online community.
• A passion for smart technology, home security, and staying updated on industry trends. 

More about Level Home

When we look around our homes today, we see opportunity. We see “smart” products that lack utility and connected devices that push us further apart. We see consumers with high expectations, current standards set too low, and products that simply fail to deliver.

Level Home Inc. is re-inventing the standard. We’re redefining “smart”, to center around thoughtfulness, practicality, and the people who make the problem worth solving. We approach product design with a blank slate, zero assumptions, and an open-mind, because the way a problem is defined sets the stage for its solution. We couple deep expertise with unbridled curiosity, because to us “smart” means simple, intuitive, and useful.

We start with empathy, take new perspectives, and challenge existing standards. People are at the heart of what we do, and respecting their style, choices, and preferences is the first step to uncovering a thoughtful solution that truly improves their daily lives. After all, we’re not just designing products for a house, we are designing them for the people who make it a home.

Level Home Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

Disclaimer

This role expectations document is not an exhaustive list of activities, duties or responsibilities that are required of you and you may be required to perform additional activities, duties or responsibilities. Level reserves the right to change, modify, suspend, interpret, or cancel in whole or in part, any of the role expectations outlined above at any time and without notice. You are reminded that your employment with Level is “at will,” meaning that either you or the company may terminate your employment at any time and for any reason, with or without cause. You must be able to perform the essential duties and responsibilities of the role satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential duties and responsibilities of their job, absent undue hardship.