Ad Operations Coordinator

As an Ad Operations Coordinator at Sojern, your primary responsibilities include launching and optimizing ad campaigns, troubleshooting technical issues, and collaborating with customer support and analytics teams. You'll also monitor campaign performance and utilize data to enhance results, as well as contribute to client reporting and ad hoc projects that drive client success.

To thrive as an Ad Operations Coordinator at Sojern, you'll need a solid understanding of campaign operations and a proactive approach to problem-solving. Strong analytical skills and proficiency in data analysis tools like Excel, BigQuery, or Tableau are essential. Additionally, excellent communication and organizational skills will help you manage tasks effectively and contribute to projects in our fast-paced environment.

At Sojern, we prioritize your professional growth as an Ad Operations Coordinator by providing access to learning and development programs, mentorship, and leadership training opportunities. We encourage continuous learning, allowing you to take on increasing responsibilities and advance your career while gaining hands-on experience in digital marketing and ad operations.

The workplace culture at Sojern is designed to inspire and support employees, creating a Sojernista Experience that emphasizes balance, connection, and global collaboration. You'll enjoy flexible work options, engage in team-building events, and benefit from comprehensive wellness programs, all while being part of a diverse team dedicated to inclusion and shared success.

As an Ad Operations Coordinator at Sojern, you'll engage in a variety of projects, including campaign launches, optimizations, and improvements based on data analysis. You might also work on client reporting and other ad hoc projects aimed at enhancing client outcomes, helping to drive bookings and ticket sales through our innovative digital solutions.

To effectively answer this question, structure your response using the STAR method. Share the Situation and Task you faced, the Actions you took to troubleshoot the issue, and the Results that followed. Highlight your problem-solving abilities and teamwork, showing how you collaborated with others to find a solution.

In your answer, explain your approach to prioritization. Discuss how you assess deadlines, project importance, and communication with team members to ensure optimal workflow. Mention any tools or methods you use, such as task lists, project management software, or prioritization matrices, to help keep yourself organized.

In your response, mention key performance indicators (KPIs) relevant to ad campaigns, such as click-through rates, conversion rates, and return on ad spend. Explain how these metrics can help you identify trends, optimize ad delivery, and enhance overall effectiveness, reflecting your analytical mindset.

Discuss your open attitude towards feedback, emphasizing your desire for continuous improvement. Share examples of how you've applied constructive criticism to your work and how it has helped you grow professionally, showcasing your ability to learn and adapt.

Outline your systematic approach to troubleshooting, such as identifying the problem, gathering relevant data, consulting with colleagues, and testing potential solutions. Highlight your analytical skills and resourcefulness, emphasizing the importance of remaining calm under pressure.

In your response, illustrate your collaboration skills and how you foster a positive team culture. Discuss how you communicate effectively, support your teammates, and share knowledge or insights, ensuring that everyone is working towards common goals.

Share your passion for digital marketing and how it aligns with your career goals. Discuss any relevant experiences that have shaped your interest, such as coursework, internships, or projects. Emphasize the dynamic nature of the field and your eagerness to contribute to innovative campaigns.

Explain the strategies you use to maintain a high level of accuracy, such as double-checking your work, following checklists, or using tools for error detection. Share specific examples where your attention to detail led to improved outcomes or prevented potential issues.

Discuss your familiarity with data analysis tools relevant to the role, such as Excel, BigQuery, or Tableau. Explain how you have used these tools in past positions to analyze data, generate reports, and derive actionable insights, demonstrating your analytical prowess.

In your answer, outline qualities and skills that contribute to success in the role, such as strong communication, problem-solving abilities, and a proactive mindset. Emphasize the importance of collaboration, adaptability, and a continual focus on optimizing campaign performance.