Deployment Project Manager (Senior)

DEPLOYMENT PROJECT MANAGER (Senior)

Solink is a different kind of data-analytics software company.  We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there.  We are venture backed and focus on continuous execution to delight our customers.  We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

As a Senior Deployment Project Manager, you will be responsible for managing the most complex and high-value deployments of Solink’s solutions. You will oversee large-scale installations, working with multiple stakeholders, internal teams, and external vendors to ensure all projects are completed on time, within budget, and to the highest quality standards.

As a senior member of our deployment project management team, you will lead the execution of complex, high-impact deployments, managing relationships with customers, vendors, partners, and internal teams to ensure Solink’s solutions are deployed successfully and on time across a wide range of sites. You will be responsible for managing global deployments, ensuring that all projects are executed flawlessly and in alignment with customer needs.

We are seeking a seasoned professional who excels at solving complex challenges and making strategic decisions to move projects forward. You will need to think critically and proactively address issues while maintaining strong relationships with all stakeholders.

In this customer-facing role, you will be expected to communicate effectively with clients, ensuring that all project requirements are met, timelines are adhered to, and expectations are exceeded. Your ability to manage multiple high-value projects simultaneously will drive the success of your team and ensure superior project delivery.

WHO YOU ARE:

• You have 5+ years of experience in project management, with a focus on large-scale, complex deployments (ie: large warehouses, multi-site installations).

• You have a track record of managing high-value projects across multiple regions, with experience working globally.

• You have a deep understanding of operational logistics, including working with teams and vendor relationships to ensure successful project delivery.

• You can manage and resolve the most complex challenges that arise during a deployment, ensuring minimal impact on timelines and budgets.

• You have expertise in project budgeting, margin analysis, and cost control to ensure projects meet financial goals.

• You are proficient with project management tools (Google Suite, SmartSheets, CRM systems) and are comfortable working with various stakeholders to track and report on project progress.

• You have excellent leadership and communication skills, with experience leading and mentoring other team members.

• You are passionate about delivering superior customer service and maintaining strong relationships with clients.

• You are able to work evenings and/or weekends as needed.

Bonus if you….

• Hold a Project Management Certification (PMP)

• Have experience using Hubspot.

• You have experience and/or knowledge installing/repairing CCTVs and low-voltage systems.

• You have worked in a similar industry.

• Are bilingual in French and/or Spanish.

SECURITY REQUIREMENTS:

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

• Lead and oversee the most complex deployments, including managing large-scale installations and coordinating with numerous stakeholders (e.g., vendors, internal teams, and customers).

• Take ownership of the entire project lifecycle, from initial scoping to final delivery, ensuring high-quality execution.

• Work closely with sales engineers and other internal teams to develop detailed project scopes, provide accurate quotes, and adjust the project plan as needed.

• Manage complex customer relationships, ensuring projects are aligned with customer expectations and needs.

• Oversee multiple project timelines, budgets, and resource allocation to ensure projects are completed on time and within scope.

• Lead project meetings, both internally and with customers, ensuring clear communication and coordination across all parties.

• Take a proactive role in troubleshooting and resolving issues and potential risks during the deployment process to keep projects on track.

• Mentor and guide junior and intermediate team members, helping to level up their skills and ensure their success.

• Drive process improvements to optimize project workflows and deliver more efficient deployments.

• Conduct post-deployment reviews to gather feedback and implement lessons learned into future projects.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions… 

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate and striving to make an impact. 

WHY WORK AT SOLINK? 

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

• Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work life balance);

• Opportunities for growth based on merit, skill, and initiative;

• Friendly, welcoming and team-oriented atmosphere that fosters collaboration;

• Creative and innovative environment that mentors, supports, motivates and inspires you to make an impact;

• Interesting and exciting assignments ranging in size, type and complexity;

• An “open-door” policy where communication and brainstorming is encouraged;

• A really positive and fun environment working with an incredibly ENERGETIC team;

• Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

• Monthly reimbursement toward a health and wellness; 

• Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams,  so-lunches, team builders, and much more)

• Please note: We currently operate within a hybrid model in Ottawa and REMOTE in other areas.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email peopleops@SolinkCorp.com.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed to General Leia outlining why you would be the right fit for this position.