Account Manager I

As an Account Manager I at Sovrn, you will be integral to enhancing our Demand business by managing relationships with advertisers and driving revenue growth through increased commission rates and sponsored content. You'll be focusing on onboarding new enterprise publishers, providing strategic guidance, and leveraging reporting tools for actionable insights.

To succeed as an Account Manager I at Sovrn, candidates need a Bachelor’s degree in a related field or equivalent professional experience. Required skills include analytical abilities, problem-solving, effective organizational skills, and a strong customer service mindset. Familiarity with the commerce and affiliate landscape is a definite plus.

At Sovrn, we prioritize professional growth and learning. As an Account Manager I, you will have opportunities to gain hands-on experience in a dynamic environment, contribute to major projects, and work with cross-functional teams that promote continuous learning and collaboration.

The work environment at Sovrn is fast-paced and collaborative, ideal for individuals who thrive in a start-up atmosphere. You will work in a hybrid model from our Boulder office, allowing for flexibility and a dynamic team culture that encourages contributions and sharing of ideas.

Sovrn offers competitive compensation, including bonuses and equity. Benefits also include health insurance, flexible vacation, a 401(k) plan with matching, paid holidays, and parental leave. We are committed to supporting our employees and their personal and professional lives.

In your answer, focus on how you have built relationships, provided strategic guidance, and addressed client needs effectively. Share specific examples that reflect your ability to nurture partnerships that drive mutual growth and success.

Discuss your methodical approach to breaking down complex problems, using data analysis to identify solutions, and implementing changes. Highlight any experience that shows your ability to adapt and thrive under pressure.

You could outline a step-by-step plan that includes establishing rate parity, ensuring competitive CPAs, and providing support throughout the onboarding process. Make sure to emphasize effective communication and collaboration with internal teams.

Describe your familiarity with data analysis tools and how you've used data to provide actionable insights in previous roles. Emphasize your analytical skills and your capability to present data-driven recommendations.

Mention qualities such as strong analytical skills, effective communication, customer empathy, and the ability to multitask. Tailor your response to align with Sovrn’s core values and ethos in supporting the Open Web businesses.

Discuss your approach to conflict resolution, active listening, and finding solutions that meet both the client’s needs and company objectives. Sharing a past experience where you resolved a challenge can make your answer compelling.

Give insights into what trends you’ve observed within the industry, such as shifts towards more independent platforms or the growing importance of data analytics. Illustrate your knowledge on how Sovrn fits into this landscape.

Highlight your experience and comfort with tools like Salesforce CRM, Google Apps, and analytics software. Emphasize how these tools have helped improve your efficiency and effectiveness as an account manager.

Reflect on Sovrn’s commitment to the independence of Open Web businesses and how its data solutions and software help elevate client success. Your insights into the company’s core values can strongly support your response.

Outline your professional aspirations, focusing on growth within the company, acquiring new skills, and potentially taking on leadership roles. Make sure to connect these goals back to Sovrn’s mission and values.