eCommerce Specialist - Amazon

The eCommerce Specialist at Spacetalk will be responsible for setting up and optimizing our Amazon Seller Central accounts across various key markets. This includes creating high-converting product listings, managing inventory and fulfilment integrations, monitoring account health, and driving marketplace growth through a well-structured operational playbook.

Candidates should have at least 3 years of experience managing and scaling Amazon Seller Central, specifically for consumer electronics or similar products. A deep understanding of listing optimization, SEO, and compliance with marketplace policies is crucial for success in this role.

To excel as an eCommerce Specialist at Spacetalk, you should be technically confident, detail-oriented, and quick to troubleshoot any issues with integrations. Additionally, skills in crafting compelling product listings, understanding inventory management, and performing market analysis are essential.

As Spacetalk continues to scale its international footprint, eCommerce Specialists will find numerous career growth opportunities. The fast-paced and high-growth culture encourages professional development and the chance to take on more significant responsibilities as the company expands.

Spacetalk offers a hybrid work environment that balances flexibility with the collaborative spirit of office work. Employees enjoy a supportive culture that values diversity and inclusion, alongside progressive leave policies such as paid parental leave and birthday leave.

When answering this question, highlight your specific experiences managing Amazon Seller Central. Discuss the types of products you’ve handled, any successes in optimizing listings, and your strategies for maintaining account health. Focus on metrics and results to showcase your impact.

Explain your process for creating high-converting product listings. Discuss the importance of keyword research, A+ content, and how you measure success through metrics like conversion rates and sales increases. Provide examples where possible.

Discuss the importance of actively monitoring feedback and how you implement strategies to improve ratings. Consider mentioning how you respond to customer inquiries promptly and how you use feedback to enhance product listings and overall customer satisfaction.

Detail your approach to staying up-to-date with Amazon’s policies and how you incorporate those into your day-to-day operations. Mention specific examples where being proactive helped prevent issues or maintain account health.

Share a specific instance where you identified and fixed a problem on Seller Central. Discuss your thought process, the steps you took, and the outcome, emphasizing your problem-solving skills and ability to work under pressure.

If you have experience with international rollouts, describe the markets you've worked in and the specific challenges you faced. Discuss any compliance issues, tax settings, or customer preferences you had to consider and how you navigated them.

Discuss your methodology for creating an operational playbook. Include how you would identify key performance indicators, set up processes for testing and scaling successful strategies, and collaborate with other teams to ensure cohesive brand representation.

Emphasize your adaptability and proactive nature. Share examples of how you prioritize tasks, manage your time efficiently, and remain focused on high-impact activities in a fast-paced setting. Mention your enthusiasm for working in a constantly evolving industry.

Take this opportunity to express your passion for technology and how it intersects with improving lives. Discuss your admiration for Spacetalk’s mission and how being part of a growing and innovative company aligns with your career goals.

Point out key performance indicators such as conversion rates, sales velocity, organic rankings, and customer feedback scores. Discuss how you would track and analyze these metrics to derive insights and continuously optimize listings for better performance.