Customer Support Associate, Bilingual (Starlink) - job 2 of 4
Skills
- Bilingual communication skills
- Technical troubleshooting
- Problem-solving abilities
- Empathy and active listening
- Time management
Responsibilities
- Triage and resolve customer issues across multiple channels
- Provide technical support using hardware, software, and network expertise
- Advocacy for the customer within SpaceX
- Identify product and process issues to improve customer experience
- Collaborate with teams to improve troubleshooting workflows
Education
- High school diploma or equivalency certificate
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Paid parental leave
- 3 weeks of paid vacation
- Eligible for employee stock plan
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.
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