Technical Support Associate (Starlink) - job 2 of 6
Skills
- Problem-solving skills
- Excellent communication skills
- Attention to detail
- Technical aptitude in networking and hardware
- Experience in consumer electronics
Responsibilities
- Triage and resolve customer issues across multiple channels.
- Provide technical support using hardware, software, and network expertise.
- Surface product and training issues through data analysis.
- Collaborate with internal teams to improve troubleshooting workflows.
- Maintain internal Knowledge Base & Help Center content.
- Test software and hardware configurations for issue detection and resolution.
- Debug hardware and software issues.
Education
- High school diploma or equivalency
Benefits
- Competitive salary with shift differentials
- Full-time employee benefits package
- Work in a challenging and innovative environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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