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Medical Assistant III Multi specialty

Corewell Health is offering a $2,000 sign on bonus for this full time MA III position

About Corewell Health Outpatient Clinics 

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. 

Job Summary

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Scope of work

  • Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
  • Collaborates work efforts with the clerical staff to optimize operations and patient flow.
  • Interacts with outside healthcare facilities and agencies involving patient care and insurance.
  • Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
  • Perform front office duties to provide coverage as needed.
  • Provide coverage in other departments or locations as needed.
  • Demonstrates excellent customer services skills and supports the model of patient and family centered care.
  • Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:

    Primary Care gaps in care identification, outreach, and chart preparation

    Residency clinic role

    High level disinfection

    Designated new hire preceptor

    Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)

    Care management (PDCMs)

    Qualified language interpreter

    Super User for EPIC or specific competency

    Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.

    Multi-site/flexible float pool assignment

Qualifications

  • Required High School Diploma or equivalent
  • Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience.
  • 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required
  • 2 years of relevant experience  2-3 years of MA experience Preferred
  • CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required
  • CRT-At least one Certification from preferred list - UNKNOWN Unknown Upon Hire preferred
  • CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or
  • CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or
  • CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or
  • CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or
  • LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan 90 Days required

About Us (Corewell Health):

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.  Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members.  Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

How Corewell Health cares for you

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

  • On-demand pay program powered by Payactiv

  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

  • Optional identity theft protection, home and auto insurance, pet insurance

  • Traditional and Roth retirement options with service contribution and match savings

  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Family Medicine Center - 44250 Dequindre Road - Sterling Hts

Department Name

HB HOPD - Family Medicine Troy

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

start and end times varies, 40 hrs per week

Days Worked

days worked can vary

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About Medical Assistant III Multi specialty, Spectrum Health

Corewell Health is thrilled to offer an exciting opportunity for a Medical Assistant III in our vibrant Sterling Heights, MI outpatient clinic. In this full-time role, you will be at the forefront of patient care, directly assisting our dedicated physicians and clinics' management in providing top-tier healthcare services. Your day-to-day will be filled with a variety of tasks that keep the patient flow smooth while you promote comprehensive primary and preventative health care. Your responsibilities will include conducting technical procedures and lab activities, all under the guidance of our esteemed medical professionals. What's even more exciting is the chance to collaborate with both medical and clerical staff to optimize our operations – fostering a supportive environment that embodies our 'Service First' philosophy. With access to numerous health specialties in over 300 outpatient clinics, you will have unique opportunities to either delve deep into a specific area or explore various interests within healthcare. Plus, we value professional growth, so you'll have the chance to take on additional specialized responsibilities and be involved in patient care management, outreach efforts, and even leadership roles in various health programs. We're here to support our compassionate team members with a comprehensive benefits package, and we're excited for you to become part of our mission to enhance health in the communities we serve. Come join us at Corewell Health, where the heart of healthcare innovation beats with our dedicated team!

Frequently Asked Questions (FAQs) for Medical Assistant III Multi specialty Role at Spectrum Health
What are the responsibilities of a Medical Assistant III at Corewell Health?

As a Medical Assistant III at Corewell Health, you will play a crucial role in providing patient care and managing office efficiencies. Your ongoing responsibilities include assisting physicians in delivering primary healthcare, maintaining patient flow, and performing technical procedures under directive supervision. Additionally, you'll collaborate closely with clerical staff, interact with external healthcare entities regarding patient care, and take on specialized duties that further support our operational goals.

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What qualifications do I need to apply for the Medical Assistant III position at Corewell Health?

To qualify for the Medical Assistant III role at Corewell Health, you must possess a high school diploma or equivalent and have successfully completed an accredited Medical Assistant program. Additionally, you should have at least one year of medical assisting experience, or a combination of internship and work experience, totaling 12 months. Certifications such as BLS (Basic Life Support) and a recognized Medical Assistant credential may enhance your application.

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What kind of training does Corewell Health offer for Medical Assistant III team members?

Corewell Health is committed to the ongoing development of its Medical Assistant III team members. From robust onboarding programs to in-depth training in specialized areas like patient care management and technical procedures, you'll receive the support necessary to thrive in your role. We also encourage team members to pursue additional certifications and participate in initiatives that empower professional growth.

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What benefits does Corewell Health provide for Medical Assistant III employees?

Corewell Health offers a comprehensive benefits package for Medical Assistant III team members, including health, retirement savings with contribution options, and various discounts on services. In addition, you will benefit from an inclusive work environment, professional development opportunities, an on-demand pay program, and supportive resources such as identity theft protection and insurance options.

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Can the Medical Assistant III position lead to other career opportunities within Corewell Health?

Absolutely! A Medical Assistant III position at Corewell Health can serve as a stepping stone to various career pathways within the healthcare field. With our extensive network of over 300 outpatient clinics, you have the flexibility to explore specializations or transition into roles in management or specialized care. Corewell Health supports career development and values the growth of our employees.

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Common Interview Questions for Medical Assistant III Multi specialty
What motivated you to pursue a career as a Medical Assistant?

When answering this question, share your passion for healthcare and your desire to make a difference in patients' lives. Highlight any experiences that inspired you to take this path, such as volunteer work, previous roles, or personal encounters with healthcare professionals.

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Can you describe your experience with patient care management?

In response, discuss specific instances where you have managed patient interactions, handled sensitive information, or coordinated care. Emphasize your ability to communicate effectively and how you prioritize patient needs in your approach to care.

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How do you handle stressful situations in a medical environment?

Here, provide examples from past experiences where you successfully navigated high-pressure situations. Discuss strategies you utilize to remain calm and efficient, such as time management, teamwork, and prioritizing tasks to ensure optimal patient care.

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What do you consider your strongest skill as a Medical Assistant?

Identify a skill that directly relates to the responsibilities of a Medical Assistant III, such as technical proficiency, communication, or organizational skills. Use concrete examples to illustrate how this skill has positively impacted your work and patient interactions.

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How do you ensure patient confidentiality and comply with HIPAA regulations?

To answer this, discuss the importance of confidentiality in patient care and detail your understanding of HIPAA regulations. Provide examples of methods you've implemented or followed to safeguard sensitive information in previous roles.

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Describe a time you worked as part of a healthcare team.

When answering this, focus on a teamwork experience that highlights collaboration and effective communication. Discuss your role within the team, the outcome of the project, and what you learned from the experience.

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How do you keep up with the latest medical practices and advancements?

Showcase your commitment to professional development by mentioning any regular reading of industry literature, attendance at workshops, or participation in training sessions. This enthusiasm reflects your dedication to providing up-to-date patient care.

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What techniques do you use to improve patient flow in a clinic?

In your response, describe specific methods you've employed to enhance patient flow, such as efficient scheduling, direct communication with other staff members, or anticipating patient needs. Highlight your proactive approach toward smoothing operations for better patient experiences.

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Can you discuss your experience with electronic medical records (EMR)?

Discuss your familiarity with the EMR systems, particularly any experience with EPIC, if applicable. Explain your comfort level with documentation, retrieving patient data, and the importance of accuracy in maintaining medical records.

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Why do you want to work at Corewell Health as a Medical Assistant III?

Here, convey your understanding of Corewell Health's mission and values. Express your enthusiasm for contributing to their healthcare initiatives and align your career goals with their commitment to serving the community.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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