Chat Support Representative - Work from home

Job Description:Robinhood is seeking a Chat Support Representative to join our team. This position is perfect for individuals who are looking to work from home part-time and who possess a strong skill set in communication, problem-solving, and research. As a Chat Support Representative, you will be responsible for providing exceptional customer service through online chat platforms to assist customers with any inquiries or issues they may have regarding our products or services.Responsibilities:1. Respond to customer inquiries and provide accurate information through online chat platforms.2. Resolve customer issues in a timely and efficient manner.3. Conduct research to find solutions to complex customer problems.4. Maintain a positive and professional attitude while interacting with customers.5. Document customer interactions and update customer profiles as needed.6. Collaborate with other team members to ensure consistent and high-quality customer service.7. Stay up-to-date on company products, services, and policies.8. Continuously improve knowledge and skills through training and self-study.Requirements:1. 2 years of experience in customer service or a related field.2. Resilient and confident personality traits.3. Strong problem-solving and research skills.4. Excellent communication and interpersonal skills.5. Ability to work independently and as part of a team.6. Must have a quiet workspace conducive to working from home.7. High-speed internet connection.8. Proficient in using online chat platforms and other customer service tools.Benefits:- Dental insurance- Profit sharing- Visa sponsorshipWorking Environment:At Robinhood, we strive to spark creativity and motivation in an environment that inspires greatness. We believe in providing our employees with the tools and resources they need to succeed and grow within the company.Equal Opportunity Statement:Robinhood is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We welcome applicants from all backgrounds and encourage diversity in the workplace.Deadline to apply: 2024-08-16If you meet the requirements and are interested in joining our team as a Chat Support Representative, we encourage you to apply today!How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Chat Support Representative - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.