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Senior Solutions Consultant

About Sprig

Sprig is empowering the fastest-growing and largest companies to build digital products for people, not just data points. Our platform enables product teams to ask any question about their product, observe user interactions, and receive actionable product recommendations to drive success. Today, we’re proud to partner with industry leaders like Notion, Figma, Ramp, Robinhood, Coinbase, and TripAdvisor, helping them build world-class products.

As we continue our journey towards $100M in revenue and beyond, Sprig’s vision is to shape the future of autonomous product development, where products evolve and self-iterate in real-time. By automatically analyzing user experiences as they happen, Sprig AI will synthesize data and identify product improvements instantly, ensuring nearly flawless user experiences and driving the next wave of innovation in product management.

As part of a new AI agent ecosystem, Sprig will collaborate with generative design and coding platforms to create a future where product teams will guide AI platforms in continuously adapting and improving products.

If you’re passionate about redefining how products are built and want to be part of a team that’s leading the future of autonomous product development, we’d love to have you join us. Learn more about our mission, values, and how you can be part of this exciting journey here.

About the Role

We’re seeking a Senior Solutions Consultant, you will play a pivotal role in driving our sales efforts by delivering tailored, impactful demonstrations of our platform that address client-specific challenges and goals. Working closely with the sales team, you will act as a trusted advisor to prospects, showcasing the value of our solutions through deep technical expertise and business acumen. This role involves direct client interaction, both virtually and onsite, to build strong relationships and ensure alignment with client needs. This is a unique opportunity to be a high-impact, early member of the company. Reporting directly to our Head of Sales. 

This role is based out of our San Francisco or New York office 4 days per week.

Your Impact

  • Collaborate with the sales team to understand prospect requirements and tailor demos that highlight the value and impact of our platform.

  • Deliver engaging, customized product demonstrations that resonate with client needs and business goals.

  • Act as a subject matter expert during the sales process, answering technical questions and addressing concerns to build trust and credibility.

  • Partner with product and engineering teams to stay up-to-date on new features and ensure alignment between product capabilities and client requirements.

  • Travel onsite to meet with clients, build relationships, and deepen understanding of their challenges and goals.

  • Develop and maintain a deep understanding of the competitive landscape and articulate our unique value proposition.

  • Provide feedback to internal teams regarding client requirements and feature requests to continuously improve our product.

  • Support RFP/RFI responses by providing technical input and ensuring accurate, compelling documentation.

  • Conduct post-demo follow-ups to address any additional client questions or concerns.

Your Strengths

  • 5+ years of experience in solutions consulting, pre-sales, or a related role within the SaaS or technology sector at a series (A-C) company 

  • Proven track record of delivering custom, client-focused product demonstrations that drive sales success.

  • Exceptional interpersonal and communication skills, with the ability to connect with technical and non-technical audiences alike.

  • Strong technical aptitude and the ability to quickly learn and articulate the value of complex SaaS solutions.

  • Experience working in a fast-paced, high-growth start-up environment is preferred.

  • Willingness to travel up to 30-50% of the time to meet clients onsite as needed.

  • Self-starter with excellent problem-solving skills and a proactive approach to addressing client challenges.

Benefits & Perks

  • Competitive Salary

  • Competitive Employee Equity

  • 401K Program

  • Medical, Dental, and Vision Benefits

  • FSA/HSA Benefit

  • $175/month Commuter Benefit

  • Additional Wellbeing Benefits

  • Flexible Paid Time Off

  • Paid Parental Leave

  • Professional Development Stipend

  • Hybrid Office Policy

  • Lunch available 5x a week in SF and NYC

  • Dinner available 4x a week in SF

  • Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

Our Commitment to Diversity and Inclusion

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

Employee Pay Disclosure

The salary range for this full-time position is $175,000 - $220,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

Average salary estimate

$197500 / YEARLY (est.)
min
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$175000K
$220000K

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What You Should Know About Senior Solutions Consultant, Sprig

Join Sprig as a Senior Solutions Consultant in vibrant San Francisco, where you'll be at the forefront of redefining how digital products are crafted. In this pivotal role, you'll be more than just a consultant; you'll be a trusted advisor who leverages your technical expertise and business acumen to deliver tailored demonstrations of our innovative platform to clients. Collaborating with our sales team, you'll showcase the unique value of our solutions, helping companies like Notion and Robinhood to solve specific challenges and achieve their goals. Your ability to deliver engaging and customized product demonstrations will resonate with prospective clients, ensuring their needs are met with precision. This position offers the chance to build strong relationships both virtually and onsite, allowing you to travel and connect with clients, deepening your understanding of their challenges and how Sprig can address them. As part of our fast-paced, high-growth start-up environment, your insights will directly influence product development and improvements. This is an incredible opportunity to make a significant impact in a rapidly evolving industry. With a competitive salary, equity options, robust benefits, and a commitment to diversity and inclusion, Sprig is a place where your contributions truly matter. If you're eager to help shape the future of autonomous product development, come join us in this exciting journey!

Frequently Asked Questions (FAQs) for Senior Solutions Consultant Role at Sprig
What are the key responsibilities of a Senior Solutions Consultant at Sprig?

As a Senior Solutions Consultant at Sprig, your main responsibilities include delivering tailored product demonstrations, collaborating closely with the sales team to understand prospect requirements, and acting as a subject matter expert throughout the sales process. You'll also be expected to build strong client relationships, provide technical input for RFPs, and share feedback with internal teams regarding client needs.

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What qualifications are needed to apply for the Senior Solutions Consultant position at Sprig?

To qualify for the Senior Solutions Consultant position at Sprig, you should have at least 5 years of experience in solutions consulting or a related role within the SaaS or technology sector. Proven success in delivering client-focused product demonstrations and exceptional interpersonal skills are also essential, alongside a strong technical aptitude and a proactive problem-solving approach.

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How does a Senior Solutions Consultant contribute to Sprig's sales success?

A Senior Solutions Consultant at Sprig plays a crucial role in driving sales success by delivering customized product demonstrations that resonate with client needs. By acting as a trusted advisor and showcasing the value of Sprig's solutions, they help to build credibility and trust with clients, ultimately leading to increased sales and business relationships.

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What is Sprig's approach to diversity and inclusion for its Senior Solutions Consultant roles?

Sprig prioritizes diversity and inclusion by valuing different perspectives and experiences. The company encourages candidates from underrepresented backgrounds to apply for the Senior Solutions Consultant role and is committed to creating an inclusive work environment where all employees feel valued and heard.

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What are the travel requirements for the Senior Solutions Consultant position at Sprig?

For the Senior Solutions Consultant role at Sprig, you should be willing to travel up to 30-50% of the time. This travel is essential for onsite client meetings, allowing you to build relationships and gain a deeper understanding of client challenges, ultimately enhancing your ability to provide tailored solutions.

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Common Interview Questions for Senior Solutions Consultant
How do you tailor product demonstrations to meet client needs as a Senior Solutions Consultant?

To effectively tailor product demonstrations, it's crucial to first thoroughly understand the client's requirements and challenges. This involves asking probing questions, actively listening to their pain points, and researching their business model. By aligning the demonstration with these insights, you can highlight the specific features that will resonate with the client, showcasing how Sprig's solutions can drive value for them.

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Can you describe your experience with SaaS products, particularly in a sales environment?

In your answer, focus on specific experiences where you've successfully demonstrated SaaS products to clients. Highlight your approach to understanding their unique needs and how your technical proficiency helped in customizing presentations. Discuss any strategies you implemented to convert leads into sales, showcasing your understanding of sales processes within the SaaS industry.

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What strategies do you use to establish trust with clients during the sales process?

Building trust with clients involves being transparent and knowledgeable. Start by ensuring you fully understand their needs and challenges. During demonstrations, provide honest answers and clearly articulate how Sprig's solutions align with their goals. Following up after presentations to address any remaining concerns is also vital in reinforcing that you have their best interests at heart.

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How do you stay updated on the latest trends in the SaaS industry?

Keeping up with the latest trends involves a combination of industry research, attending webinars, and participating in professional networks. Reading industry publications, following thought leaders on social media, and joining relevant groups can also enhance your understanding of market shifts. Being informed enables you to lead impactful discussions and provide valuable insights to clients.

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What tools or technologies have you utilized in your role as a Senior Solutions Consultant?

Discuss specific tools that support solutions consulting, such as CRM systems for managing client interactions and feedback, demo software for showcasing products, and analytics tools to track performance. Share how using these technologies has allowed you to deliver better demonstrations and manage client relationships effectively.

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Describe a challenging situation you've encountered while consulting with a client and how you resolved it.

Start by outlining the specific challenge, such as a client being skeptical about a solution's effectiveness. Discuss how you approached the situation by listening to their concerns and providing data or case studies that demonstrate success. Emphasize the importance of communication and adaptability in resolving the challenge, and how the outcome strengthened the client relationship.

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What do you believe sets Sprig apart from its competitors in the SaaS space?

Highlight Sprig's unique value proposition, focusing on its innovative approach to autonomous product development and real-time user experience analysis. Discuss how this sets Sprig ahead in providing actionable insights for product teams and drives customer satisfaction, emphasizing your enthusiasm for contributing to this mission as a Senior Solutions Consultant.

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How do you prioritize and manage your time effectively during the sales process?

Effective time management starts with identifying key tasks and setting priorities. Use tools like planners or project management software to keep track of meetings, deadlines, and follow-ups. Initially focusing on high-impact tasks that drive sales results can optimize your time, and regularly reassessing priorities ensures you remain aligned with client needs and company goals.

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What role does collaboration play in your work as a Senior Solutions Consultant?

Collaboration is vital in this role as you work closely with sales, product, and engineering teams to align solutions with client needs. Emphasize your experience in fostering relationships across departments to share insights and feedback, ensuring that the product offerings are continuously refined and resonate with the market demands.

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What are your long-term career goals, and how does the Senior Solutions Consultant position at Sprig fit into those?

Share your aspirations related to growth in the SaaS field, whether it's advancing to a leadership role or developing further technical expertise. Connect your goals to Sprig's mission and values, illustrating how this position aligns with your passion for innovation and your desire to contribute meaningfully to the company's future.

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