Staff Technical Writer

United States

Be Part of Building the Future

Dremio is The Easy and Open Data Lakehouse, providing self-service analytics with data warehouse functionality and data lake flexibility across all of your data. Dremio increases agility with a revolutionary data-as-code approach that adopts Git concepts to enable data experimentation, version control, and governance. In addition, Dremio breaks down data silos by simplifying ingestion into the lakehouse, and also allowing queries directly on databases and data warehouses. All of this is available through a fully managed service that not only eliminates the need to maintain infrastructure and software, but also automatically optimizes the data in the lakehouse to maximize performance for every workload.

Founded in 2015, Dremio is headquartered in Santa Clara, CA. Investors include Cisco Investments, Insight Partners, Lightspeed Venture Partners, Norwest Venture Partners, Redpoint Ventures, and Sapphire Ventures. For more information, visit www.dremio.com. Connect with Dremio on GitHub, LinkedIn, Twitter, and Facebook.

If you, like us, say “bring it on” to exciting challenges that really do change the world, we have endless opportunities where you can make your mark.

About the role

As a member of the Technical Documentation team, you will create and manage technical content that enables customers to run Dremio's On-Premises and SaaS solutions. You will have ownership over key documentation projects in Dremio's long-term product roadmap. You should be customer-focused and enjoy working with subject matter experts in various roles. You should be an expert builder who is comfortable working in a dynamic and fast-paced environment, and have a roll-up-your-sleeves, entrepreneurial spirit. To succeed in this role, you should have a technical background in data engineering, data science, and/or business analytics.

What you’ll be doing

• Research, write, and maintain high-quality technical content (SQL commands and functions, API docs, user guide content).
• Work closely with subject matter experts around Dremio to ensure the quality, accuracy, and discoverability of the content you create.
• Quickly learn and use Dremio's products to ensure you can design and write content that is accurate and relevant to the user.
• Work with product managers, engineers, and support teams to ensure that all aspects of the Dremio solution are well-documented and easy to find.
• Respond to internal requests to improve and evolve our documentation, sometimes on short notice.
• Assist in designing and implementing improvements to the architecture and strategies of the documentation team (content management, content reuse, search and discoverability, etc.).
• Help define processes for writing documentation (SQL reference, API reference, user guides, overviews, troubleshooting, etc.) within product and engineering teams.
• Work with users outside of the documentation team to encourage contributions to our documentation.
• Contribute to and promote high-quality documentation standards and practices.
• Must be able to work independently without direction, and review all considerations and to determine how and when work is completed.
• Think and plan at the program-level planning, managing all considerations, as you will be involved in broad, organizational, cross-functional initiative planning.

What we’re looking for

• 12+ years of relevant experience in technical writing, product documentation, or online publishing (writing samples required).
• You are passionate about instructional writing, with a focus on clarity, straightforward storytelling, and an information architect's approach to organizing material.
• Expert in the field of technical writing, with solid written and verbal communication skills and the ability to quickly establish good working relationships with subject matter experts on multiple teams.
• Ability to effectively realign priorities to meet shifting business needs and proactively influence the time requirements of others.
• Extensive and demonstrated experience developing content for SaaS and Enterprise applications.
• Must be highly detail-oriented, ensuring that you can produce the highest quality deliverables within required timelines to meet goals.
• Excellent time and project management skills that will enable you to start, build, and complete multiple documentation initiatives and prioritize your time to align with the organizational goals.
• Advanced and working knowledge of SQL, data warehousing, analytics, and public cloud technologies (AWS, Azure, etc.).
• Experience using and documenting APIs and programming languages (Java, Python, etc.).
• Ability to manage and coordinate your work across multiple teams in a fast-paced development environment.
• Experience in a docs-as-code environment, using technologies like markdown, Git, and static site generators.
• Experience using Atlassian Jira and Confluence for issue tracking and knowledge management.
• Demonstrated ability to understand and adapt to new technologies and learn quickly.

Bonus points if you have

• Technical writing experience in the big data/data catalog industry.
• Proficiency with SQL commands and functions.

What we offer

• Medical, dental and vision insurance 
• 401(k) Plan
• Short term / long term disability and life insurance
• Pre-IPO stock options
• Flexible PTO
• 16 hours of volunteer time off
• 12 company paid holidays, including Juneteenth
• Remote work options
• Monthly “Get Stuff Done” (GSD) Days
• Paid parental leave
• Employee Assistance Program (EAP)
• Quarterly swag surprise

**Certain benefits are only allowed to full-time Dremio employees and may not be the same across all locations. #LI-JW1 #LI-Remote

The base salary range for this position is $114,943 to $155,511 per year. The base salary actually offered to a successful candidate will take into account various relevant and non-discriminatory business factors including, without limitation, the candidate’s geographic location, job-related experience, knowledge, and skills, and education, as well as internal equity considerations. A successful candidate may also be eligible to earn additional compensation including commissions and/or bonuses.

What we value 

At Dremio, we hold ourselves to high standards when it comes to People, Thinking, and Action. Our Gnarlies (that's what we call our employees) communicate with clarity, drive accountability, and are respectful towards each other. We confront brutal facts and focus on results while operating with a sense of urgency and building a "flywheel". People who like to jump in and drive momentum will thrive in our #GnarlyLife.

Dremio is an equal opportunity employer supporting workforce diversity. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability status, or any other unlawful factor.

Dremio is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

Dremio has policies in place to protect the personal information that employees and applicants disclose to us. Please click here to review the privacy notice.