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Departmental Analyst (Trainee) 9-12 - Field Operations Unit (Ann Arbor)

POSITION DUTIES - This position will conduct a full range of driver assessment reexaminations with citizens throughout the State of Michigan, either in person or via the use of videoconferencing equipment. The analyst in this position should have knowledge and expertise in the area of reviewing and evaluating medical statements, vision statements, rehabilitation evaluations, substance abuse evaluations and applying state physical and mental standards. The analyst will administer appropriate licensing controls as provided for in the Michigan Vehicle Code and department policy. The analyst also assists branch staff, courts, law enforcement, and Lansing-based central office staff in interpreting medical statements, vision statements, rehabilitation evaluations, and substance abuse evaluations. Routine travel is required in this position including overnight stays.Position Description - Departmental Analyst TraineePosition Description - Departmental Analyst 9-P11Position Description - Departmental Analyst 12The preferred candidate has experience meeting one-on-one with individuals, observing individual behaviors, asking direct questions, and communicating in a manner that is easily understandable and respectful. The preferred candidate also has experience reading and interpreting Michigan driving records, and knowledge of medical conditions that may affect a person's ability to drive safely.APPOINTMENT TYPE/BENEFITS - This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.MDOSJOBSEducationPossession of a bachelor’s degree in any major.ExperienceDepartmental Analyst 9No specific type or amount is required.Departmental Analyst 10One year of professional experience.Departmental Analyst P11Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.Departmental Analyst 12Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.Departmental Analyst (Departmental Trainee) 9Education-Educational level typically acquired through completion of high school.Experience-Four years of experience as an advanced 9-level worker in an ECP Group One classification.ORThree years of experience as an E9, E10, or E11-level worker in an ECP Group One classification.ORTwo years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification.ORTwo years of experience as a first-line supervisor in an ECP Group Three classification.OROne year of experience as a second-line supervisor in an ECP Group Three classification.• Paraprofessional classifications are those requiring an associate’s degree or two years of college.Educational Substitution-College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter of the required experience) for up to one half of the required experience.In order to be considered for this position you must complete the below written exercises and attach it to your application (Failure to do so will result in your application being screened out of the selection process).As a Driver Assessment Analyst, you are responsible for applying the state's physical and mental standards and issuing appropriate licensing controls as provided for in the Michigan Vehicle Code and Department policy.Describe your experience applying a set of standards, regulations, or statutes to the unique circumstance of an individual and how you establish good cause for your determination/action.(1 page maximum)Grammar, spelling, content, and organization will be considered when reviewed by the Department._____________________________________________________________________________You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal and driving records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.Position requires incumbent possess and maintain a valid driver's license, in accordance with agency's driving record standards.Position requires incumbent to obtain and hold a valid Certified Michigan Notaries Public License.Position requires incumbent be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.As part of the Department of State's continued efforts to produce secure driver's licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment. The following documents may be used to verify proof of citizenship*:• Original certified birth certificate issued by a government unit in the U.S. or U.S. territory• Valid, unexpired U.S. passport• Certificate of Citizenship (N-560, or N-561)• Certificate of Naturalization (N-550, N-570 or N-578)• Note: Photo identification must be provided. The current legal name and date of birth on the citizenship and identity documents should match. Spelling needs to match exactly. Date of birth needs to be an exact match. If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).View the job specification at:http://www.michigan.gov/documents/DepartmentalAnalyst_12505_7.pdf

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What You Should Know About Departmental Analyst (Trainee) 9-12 - Field Operations Unit (Ann Arbor), State of Michigan

Are you ready to kickstart your career as a Departmental Analyst (Trainee) with the Field Operations Unit in beautiful Ann Arbor, MI? This exciting opportunity allows you to engage directly with citizens across Michigan, conducting thorough driver assessment reexaminations either in-person or through videoconferencing. As a Departmental Analyst, you will hone your expertise in evaluating medical, vision, and rehabilitation statements while upholding Michigan's licensing standards under the Michigan Vehicle Code. Your daily responsibilities will also include assisting various stakeholders, including law enforcement and court staff, to interpret critical evaluations and determinations. We're looking for someone who enjoys one-on-one interactions and has a knack for asking the right questions and understanding diverse perspectives. A bachelor's degree is required, and while previous experience isn’t necessary for entry-level candidates, having a background in interpreting driving records or understanding medical conditions affecting driving safety will definitely set you apart. Plus, this position comes with the perk of full-time employment, granting you access to state benefits! If you’re motivated, detail-oriented, and excited to contribute to public safety and community service, come join us and make a difference at the Field Operations Unit in Ann Arbor!

Frequently Asked Questions (FAQs) for Departmental Analyst (Trainee) 9-12 - Field Operations Unit (Ann Arbor) Role at State of Michigan
What are the responsibilities of a Departmental Analyst Trainee at the Field Operations Unit in Ann Arbor?

As a Departmental Analyst Trainee at the Field Operations Unit in Ann Arbor, your primary responsibilities will include conducting driver assessment reexaminations, evaluating various medical and rehabilitation statements, and applying appropriate licensing standards under the Michigan Vehicle Code. You will also assist staff from courts and law enforcement with interpreting crucial documentation and will engage in direct interviewing with citizens, making sure to uphold safety and clarity in all assessments.

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What qualifications are needed to apply for the Departmental Analyst Trainee position in Ann Arbor?

To be eligible for the Departmental Analyst Trainee position in Ann Arbor, you will need at least a high school diploma or equivalent, with a bachelor's degree preferred. Additional experience may include working closely with individuals in a supervisory or evaluative capacity. While no specific experience is required for entry-level roles, familiarity with medical evaluations and driving records is advantageous.

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What experience is preferred for applicants to the Departmental Analyst role in Ann Arbor?

Preferred candidates for the Departmental Analyst role in Ann Arbor typically have experience in one-on-one interactions, particularly in assessing behaviors and asking direct and relevant questions. Experience in reading and interpreting Michigan driving records, along with a solid understanding of medical conditions that may affect driving safety, will enhance your chances of being selected.

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Are there any travel requirements for the Departmental Analyst Trainee position?

Yes, the Departmental Analyst Trainee position does require routine travel throughout Michigan, which may include overnight stays. This travel is essential as it allows you to conduct driver assessments and engage with various stakeholders effectively.

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What are the next steps for applicants interested in the Departmental Analyst Trainee position in Ann Arbor?

Interested applicants for the Departmental Analyst Trainee position in Ann Arbor should complete an application through the NEOGOV system. It’s crucial to attach the required written exercises to your application, as failing to do so may result in your application being screened out. Ensure you meet all qualifications and submit all requested documentation to enhance your chances of being considered.

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Common Interview Questions for Departmental Analyst (Trainee) 9-12 - Field Operations Unit (Ann Arbor)
What methods do you use to evaluate someone's ability to drive safely?

In evaluating a person's driving ability, I focus on a comprehensive review of their medical and driving records, conduct in-depth interviews to understand their circumstances, and apply state regulations with empathy and accuracy. It’s important to create a respectful dialogue that encourages openness.

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Can you describe your experience with medical evaluations?

Absolutely! I have experience reviewing medical and rehabilitation statements and understanding how various medical conditions may impact driving safety. It’s important to evaluate these statements critically, in order to draw the right conclusion for my assessments.

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How do you handle a disagreement with a colleague regarding a safety evaluation?

When facing disagreements, I prefer to approach the discussion with an open mind, prioritizing clear communication. I would present my evaluations factually and seek common ground, always aiming to uphold public safety as our primary goal.

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What is your experience with direct customer interactions?

I have considerable experience interacting with customers in various roles, which has allowed me to develop strong communication skills. I focus on being approachable, actively listening, and asking clear questions to understand their perspectives better.

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Tell us about a time you had to interpret complex regulations or policy?

In my previous roles, I often encountered complex regulations. I would break them down systematically, ensure I understood each segment, and then communicate the essence to my team or clients in an easy-to-understand manner.

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What strategies do you employ to ensure compliance with licensing standards?

To ensure compliance, I stay informed about all applicable laws and standards related to licensing, conduct thorough personal assessments, and ensure all cases are adequately documented to meet regulatory criteria.

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How do you prioritize your tasks when handling multiple assessments?

I utilize a task management system to prioritize assessments based on urgency and importance. I also will communicate with my team to adjust priorities as required to maintain workflow efficiency and ensure timely service delivery.

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Why do you want to work as a Departmental Analyst at the Field Operations Unit?

I am motivated by the opportunity to impact public safety directly. I believe that assessing drivers' abilities and ensuring they meet safety standards is a crucial service to the community, and I am eager to contribute to that mission.

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How would you approach sensitive topics with individuals during assessments?

For sensitive topics, I adopt a compassionate and respectful approach. I establish a safe space for discussion, ensuring the individual feels comfortable and respected, which encourages transparent communication.

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What steps do you take to maintain objectivity in your assessments?

To maintain objectivity, I base my decisions solely on factual data and established criteria. I regularly remind myself of the importance of unbiased evaluations and seek input from colleagues to ensure consistent standards.

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