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Billing Specialist

This position serves as a billing reimbursement specialist for the Sandhills CDSA for the Sandhills Children's Developmental Services Agency. This position involves a variety of administrative functions that allow the CDSA to maximize agency revenues through reimbursement for services. This position provides administrative and clinical support to the CDSA staff by performing such duties as data entry and billing, word processing forms and letters, managing client records, and office equipment operations. This position will interact with parents, other professional and business personnel, and medical and specialized therapists both in person and by phone.About the NC Department of Health and Human Services (DHHS):The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled and mentally ill, and helping poor North Carolinians achieve economic independence.About The NC Division Of Child And Family Well-BeingThe Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.Compensation And BenefitsThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.To Receive Credit For All Of Your Work History And Credentials, You Must List The Information On The Application Form.  Any Information Listed Under The Text Resume Section Or On An Attachment Will Not Be Considered For Qualifying Credit.  Qualified Applicants Must Document On The Application That They Possess All Of The Following• Demonstrated possession of knowledge, skills and abilities gained through previous experience as a Medical Office Assistant/Secretarial.• Data entry experience and good skills in verbal and written communication.• Proficient with all Microsoft office applications, including Outlook, Excel, Word, and Access.• Proficient in using the internet for research.• Prior billing experience.Management Preference• Fluency in conversational Spanish desired.Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.High school diploma or General Educational Development (GED) diploma and two years of related administrative experience.ÂOREquivalent combination of education and experience.The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.  Pre-Employment criminal background checks are required for some positions.ÂDivision of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, "vape products" and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here: http://publichealth.nc.gov/employees/ÂDue to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.Please refer to the link below for additional information: https://oshr.nc.gov/work-nc/how-do-i-get-job

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What You Should Know About Billing Specialist, State of North Carolina

Are you ready to take your skills to a fulfilling role as a Billing Specialist with the Sandhills Children's Developmental Services Agency in Rockingham, NC? In this dynamic position, you'll play a vital role in ensuring that the agency can maximize revenues through client reimbursement for services provided. You'll dive into a variety of administrative functions, from data entry and managing client records to crafting letters and forms that support our dedicated staff. The role also allows you to interact with parents, medical professionals, and specialized therapists, both in person and over the phone, ensuring that communication flows smoothly. Your proficiency with Microsoft Office applications will be essential; you’ll be using programs like Excel and Word to enhance productivity. Not only will you be contributing to the essential services provided to children and families, but you will also enjoy an enriching work environment at an agency that deeply cares about the well-being of North Carolinians. Plus, with comprehensive health benefits, paid leave, and options for retirement plans, Sandhills CDSA offers more than just a job—it’s your chance to be part of a meaningful mission while developing professionally within a large and respected organization like the North Carolina Department of Health and Human Services.

Frequently Asked Questions (FAQs) for Billing Specialist Role at State of North Carolina
What are the key responsibilities of a Billing Specialist at Sandhills Children's Developmental Services Agency?

As a Billing Specialist at Sandhills CDSA, your primary responsibilities include managing reimbursement processes for client services, conducting data entry, maintaining accurate client records, and assisting with various administrative tasks that enhance operational efficiency. You will also interact regularly with parents and professionals to ensure smooth communication and support for the agency’s objectives.

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What qualifications do I need to apply for the Billing Specialist position at Sandhills CDSA?

To qualify for the Billing Specialist role at Sandhills Children's Developmental Services Agency, candidates generally need a high school diploma or GED, along with two years of relevant administrative experience. Experience in billing and proficiency in Microsoft Office applications are essential, while fluency in conversational Spanish is preferred.

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What type of work environment can I expect as a Billing Specialist with Sandhills CDSA?

Working as a Billing Specialist at Sandhills Children’s Developmental Services Agency means being part of a dedicated team within a supportive and professional environment. The agency values collaboration and communication, allowing you to work closely with others who are passionate about making a positive difference in the lives of children and families.

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Are there opportunities for career growth as a Billing Specialist at Sandhills CDSA?

Yes! At Sandhills Children's Developmental Services Agency, there are ample opportunities for career growth. The agency values professional development, and your role as a Billing Specialist can serve as a stepping stone toward higher administrative positions within the North Carolina Department of Health and Human Services.

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What benefits are offered for the Billing Specialist position at Sandhills CDSA?

The Billing Specialist role at Sandhills CDSA comes with comprehensive benefits, including health insurance options, retirement plans, paid vacation, sick leave, and paid parental leave. The agency is committed to the well-being of its employees, ensuring a healthy work-life balance.

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Common Interview Questions for Billing Specialist
Can you describe your experience with billing in a previous role?

In response, focus on any specific examples you have from your experience that highlight your ability to manage billing processes, including any software you used, your familiarity with reimbursement procedures, and how you ensured accuracy and compliance in your previous roles.

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How do you prioritize tasks when handling multiple responsibilities?

Discuss your method for task prioritization, such as using to-do lists, electronic calendars, or project management software. Provide an example where your organizational skills helped you manage competing demands efficiently.

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What steps do you take to ensure accurate data entry?

Explain your attention to detail and your methods for double-checking work. Providing an example of how you've previously identified and corrected errors would strengthen your response.

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How would you handle a difficult conversation with a parent regarding billing issues?

Discuss your approach to communication, emphasizing empathy, active listening, and the importance of providing clear, accurate information to reassure parents and resolve any concerns effectively.

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Which Microsoft Office applications are you proficient in, and how have you used them in previous jobs?

List the Microsoft Office applications you are skilled in, like Word and Excel, and provide examples of how you have used these tools for document preparation, data analysis, or project management in past administrative roles.

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Describe a time when you had to learn something quickly for your job. How did you manage?

Share an example of a situation where you successfully adapted to new responsibilities or technology. Explain your learning strategy and the outcome to demonstrate your ability to grow and overcome challenges.

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How do you maintain confidentiality when dealing with sensitive client information?

Discuss your understanding of confidentiality protocols and your commitment to ethical practices when handling sensitive information. Provide an example from your past experience where you strictly adhered to privacy standards.

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What motivates you to work in a billing role for a service-oriented agency?

Express your passion for helping others, your interest in administrative processes, and your desire to contribute positively to the community through your work at an agency dedicated to children's development.

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How would you approach a situation where you disagree with a colleague on a billing matter?

Explain your approach to resolving conflicts professionally, highlighting the importance of open communication, compromise, and focusing on solutions that benefit the agency and clients.

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What techniques do you use to improve your work efficiency?

Share specific tools, techniques, or habits that you utilize to enhance your productivity. Mention any time management strategies and how they've enabled you to work more effectively in previous roles.

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The State of North Carolina (State Government) is the state’s largest employer with over 81,016 employees all working toward a common goal of making North Carolina great. We are a large organization comprised of various agencies, branches, and uni...

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Full-time, on-site
DATE POSTED
December 1, 2024

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