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Senior Human Resources Business Partner

Company Description

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits:

  • Paid time off—plus 11 paid holidays!
  • Medical, dental, vision and life insurance 
  • Training and career development
  • Success sharing plan
  • 401(k) matching contributions
  • Tuition reimbursement

An overview of the benefits can be found here.  
Salary range: $7,630.83 - $10,683.17

Job Description

The Senior Human Resources Business Partner is responsible for building partnerships with designated divisions and aligning business objectives with employees and leaders. This position leads all employee relations and performance management activities by providing guidance and counsel to managers and employees on policies, issues and concerns. This position also supports departmental initiatives and projects.

Core Job Requirements/Outcomes

  • Manage and resolve employee relations issues by consulting with leaders and employees and conducting effective and objective investigations.  
  • Serve as a primary point of contact for leaders by providing performance management guidance including coaching, counseling, career development, disciplinary actions, policy interpretations, etc. as well as facilitating the process for departing employees.
  • Analyze and explore trends and metrics, in partnership with other HR team members by proactively identifying issues and recommending solutions, programs and policies; and participating in and/or leading departmental projects.  

Other Essential Functions

  • Develop and maintain a reputation as a neutral and approachable HR professional by serving employees and the organization objectively and professionally while creating partnerships and fostering a positive team environment.
  • Provide support and guidance to managers regarding HR laws, regulations, policies and practices by maintaining in-depth knowledge of employment laws and ensuring regulatory compliance.
  • Facilitate programs and educational seminars that support leadership skills development for managers.
  • Support and/or lead departmental projects and initiatives by contributing as an effective project team member and completing all tasks and assignments in a timely manner.

Qualifications

Education: Bachelor’s degree in Business Administration or related field required. An emphasis in Human Resources Management is preferred.

Certifications: A Professional Human Resources Certification (SHRM-CP, SHRM-SCP, PHR or SPHR) is strongly preferred.

Job Experience: Minimum of five years progressive human resources experience required with directly related experience in resolving complex employee relations issues, coaching and consulting with leaders, performance management, and providing proactive trend analysis and solutions. Strong knowledge of state and federal employment laws and regulations is required.

Software Skills: Experience working with a HRMS is required. Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Travel Demands: Reliable transportation is required due to occasional travel to branches and other locations within the area.

Additional Information

Please review our website for more information at stcu.org/careers.

Average salary estimate

$9157 / YEARLY (est.)
min
max
$7630.83K
$10683.17K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Human Resources Business Partner, STCU

Join STCU as a Senior Human Resources Business Partner and take your career to new heights! Here at STCU, we pride ourselves on being one of the top-performing credit unions nationally, and we're proud to be recognized as one of Fortune Magazine’s Great Places to Work. Our mission centers around making a significant impact in the lives of our members while cultivating a joyful, generous, and inclusive workplace for our employees. As a Senior Human Resources Business Partner, you will play a pivotal role in fostering employee relations and aligning our business objectives with the remarkable talent we have at STCU. In this role, you will manage and resolve employee relations issues, guide leaders and employees through performance management, and develop actionable insights by analyzing trends and metrics. Your objective approach will help nurture a positive organizational culture while encouraging professional growth through coaching and training programs. With an emphasis on compliance, you will ensure that STCU not only adheres to workplace laws but also thrives as an exemplary workplace. If you aim to make a difference and share our core values of joyfulness, belonging, and striving toward goodness, then we’d love for you to apply for this exciting opportunity today!

Frequently Asked Questions (FAQs) for Senior Human Resources Business Partner Role at STCU
What are the main responsibilities of a Senior Human Resources Business Partner at STCU?

At STCU, the Senior Human Resources Business Partner is integral to managing employee relations, providing guidance on performance management, and aligning business objectives with HR strategies. This role includes handling complex employee matters, coaching leaders, facilitating departures, and leading departmental projects while also ensuring compliance with employment laws.

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What qualifications are needed to become a Senior Human Resources Business Partner at STCU?

To qualify for the Senior Human Resources Business Partner position at STCU, candidates should have a Bachelor’s degree in Business Administration or a related field, with a preference for those with an emphasis in Human Resources Management. Additionally, having at least five years of progressive human resources experience, along with a Professional Human Resources Certification, is highly desirable.

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What kind of work environment can a Senior Human Resources Business Partner expect at STCU?

A Senior Human Resources Business Partner at STCU will work in a dynamic office setting characterized by a fast-paced and deadline-oriented environment. The role requires effective communication and collaboration among teams while also maintaining a professional and approachable demeanor to foster positive relationships throughout the organization.

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How does STCU support the professional development of a Senior Human Resources Business Partner?

At STCU, we value continuous learning and professional growth for our Senior Human Resources Business Partner role. We offer various training programs, career development opportunities, and resources to ensure our team members can enhance their skills and stay updated with the latest HR trends and regulations, ultimately empowering you to excel.

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What benefits can a Senior Human Resources Business Partner expect at STCU?

A Senior Human Resources Business Partner at STCU enjoys a comprehensive benefits package, including paid time off, medical and dental coverage, a successful sharing plan, a 401(k) matching contribution, and tuition reimbursement. We believe in supporting our employees' overall well-being both professionally and personally.

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Common Interview Questions for Senior Human Resources Business Partner
Can you describe your experience with employee relations as a Senior Human Resources Business Partner?

In preparing to discuss your experience with employee relations, focus on examples where you managed conflicts or resolved issues. Highlight instances where you facilitated communication between parties and implemented solutions, ensuring a positive outcome for both the employees and the organization.

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How do you approach performance management in an organization?

When discussing performance management, emphasize your ability to set clear expectations, provide timely feedback, and conduct regular performance reviews. Discuss how you support both managers and employees in the process and your methods for coaching and guiding individuals through their professional development.

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What strategies do you use for analyzing HR trends and metrics?

For analyzing HR trends, share your approach to collecting data, using HR management systems, and identifying patterns. Explain how you translate data into actionable insights for improving team dynamics and addressing emerging issues within the organization.

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Describe your experience with compliance in HR.

Begin by outlining your knowledge of labor laws and HR regulations. Illustrate how you have ensured compliance in previous roles, including any audits you’ve participated in or training you’ve conducted for employees to uphold regulatory standards.

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How would you build relationships with leaders across departments?

Explain your approach to building relationships through open communication, active listening, and regular engagement. Discuss strategies such as joint meetings and collaborative projects to foster trust and rapport with department leaders, ensuring they feel supported by HR.

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What would you do if you encountered resistance from management when implementing a new HR initiative?

Discuss the importance of understanding the concerns of management and addressing them with data and research. Emphasize your skills in persuasion, negotiation, and collaboration, and how you would work to align the initiative with organizational goals to gain their buy-in.

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How do you stay current with HR best practices?

Share your commitment to continuous learning through professional development opportunities, attending workshops, or obtaining certifications. Mention resources such as HR publications and networking with other professionals as methods to stay informed on best practices.

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Tell me about a time you led a departmental project successfully.

Choose a specific project and outline your role, the project's objectives, and the outcomes achieved. Emphasize your leadership style, teamwork, and the impact of the project on the organization, demonstrating your ability to see initiatives through to completion.

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How do you handle confidential information in your role?

Discuss the ethical importance of confidentiality and the procedures you follow to protect sensitive information. Highlight your commitment to maintaining trust and integrity while managing employee relations and personal data.

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What do you believe is the most important quality for a Senior Human Resources Business Partner?

Articulate your belief in the significance of being approachable and trustworthy. Emphasize how building rapport with employees fosters an environment where they feel comfortable coming to HR for guidance and support, which is crucial for effective HR practice.

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STCU (Spokane Teachers Credit Union) is a nonprofit member-owned credit union, founded in 1934 and headquartered in Spokane, Washington.

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DATE POSTED
March 20, 2025

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