License Owner, Philadelphia - job 3 of 5

As a License Owner at Stranger Soccer, your primary responsibilities include bringing the Stranger Soccer brand to life in Philadelphia, recruiting and leading a small team, securing venues for games, and implementing creative marketing strategies to engage customers. Your role will involve overseeing the gameplay experience to ensure customer satisfaction, driving the brand's growth in the local market, and leveraging support from the Singapore headquarters.

To become a License Owner for Stranger Soccer, you should have a strong passion for soccer and a background in business management or customer service. An entrepreneurial spirit is key, as you'll be expected to own and drive the brand's success in Philadelphia. A commitment to excellence and the ability to engage with the local soccer community will greatly enhance your chances of thriving in this role.

Stranger Soccer provides extensive support to its License Owners through a strong operational and technology team based in Singapore. As a License Owner, you will have access to resources that can help streamline operations, training materials for your team, and marketing strategies to ensure your success in the market. The collaborative nature of this role ensures you won't be alone in your journey.

Stranger Soccer stands out in the sports industry by simplifying the process of playing football. The platform allows users to browse and book local games via the mobile app, making it as easy as going for a walk or hitting the gym. This innovative approach has quickly transformed the soccer scene in Singapore, and now, this opportunity is expanding to cities like Philadelphia.

As a License Owner at Stranger Soccer, your financial success is directly tied to your hard work, business acumen, and effectiveness in driving brand awareness and customer satisfaction. The compensation for this role reflects your efforts in growing the business, making it an attractive opportunity for motivated individuals who are passionate about soccer and entrepreneurship.

In answering this question, share your passion for soccer and entrepreneurship. Connect your personal experiences, maybe a compelling story about how soccer has impacted your life, and emphasize your enthusiasm for building a local community through the sport.

You should emphasize your strategy for identifying the right candidates with a passion for soccer and the necessary skill sets. Discuss using local networks, engaging with soccer communities, and outlining your training and management philosophy to ensure a motivated and effective team.

Provide specific ideas, such as community outreach events, partnerships with local soccer organizations, and innovative marketing campaigns. Show your understanding of the local soccer culture and your willingness to adapt the global brand to the local community.

Discuss the importance of customer feedback and building strong relationships within the community. Offer examples of promotional events, loyalty programs, and consistent communication strategies that can enhance customer engagement.

Use a specific example to illustrate your problem-solving skills and adaptability. Highlight your ability to stay calm under pressure, work collaboratively with your team, and develop innovative solutions to overcome challenges.

Discuss the growing interest in soccer in the U.S. and highlight opportunities such as youth programs, adult leagues, and utilizing digital platforms for broader outreach. Illustrate how Stranger Soccer can tap into this potential for growth.

Talk about the importance of attention to detail and the small touches that can make a difference, such as personalized communication, engaging game hosts, and fostering a positive atmosphere that encourages player participation.

Mention a mix of traditional and digital marketing strategies including social media platforms, local partnerships, email campaigns, and community events that can effectively reach potential players and promote the brand.

Discuss key performance indicators such as participant numbers, game attendance, customer satisfaction ratings, and revenue growth. Explain how these metrics will guide your decision-making process and operational strategies.

Emphasize your conflict resolution skills, including active listening, empathy, and seeking collaborative solutions. Illustrate your approach to maintaining a positive team dynamic and a strong customer service ethic.