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Product Manager

What We're Looking For

Stytch is the most powerful identity platform built for developers – bringing together authentication, authorization, and fraud into purpose-built APIs that provide the foundations that allow developers to scale rapidly. 

As the Product Manager owning our Fraud & Security products you’ll work closely with our Labs team, a small group of engineers who are responsible for creating industry-leading device intelligence and threat detection and prevention advancements and turning moonshot R&D ideas into products that have proven to be unparalleled at blocking sophisticated, motivated attackers at scale [1][2].

You’ll collaborate closely with the engineering team to identify new opportunities to strengthen the robustness and security of our platform and stay ahead of evolving hacking techniques, own research and discovery of customer pain points, and define elegant solutions that keep our customers and their end users safe, without compromising on UX or DevExp.

The ideal candidate for this role finds the challenge of staying ahead of the constantly evolving threat landscape exhilarating and fun, and is equally comfortable whiteboarding thorny technical decisions with engineering as you are running customer discovery or helping workshop the right story for a marketing launch.

This is a hybrid, full-time position based in the SF Bay Area. We aren’t looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (2-3 days per week in-office).

What Excites You

  • Company level impact and agency

  • Constantly learning and adapting to stay several steps ahead of high motivated, sophisticated attackers

  • Working with domain experts to build something truly new and industry-leading that helps keep the internet safe – without the friction

  • A product culture with an emphasis on critical reasoning and informed intuition

What Excites Us

  • Experience as a software engineer, and/or proven track record working as a PM on a highly technical product

  • Excitement or experience working on security, fraud, identity or risk

  • Prior experience at an early/mid stage B2B startup

  • Comfort with ambiguity

  • Exceptional written and verbal communication of technical concepts for a range of audiences

  • Strong root-cause and systems thinking

What Success Looks Like

  • Technical — design and drive execution on products that keep customers and end users safe, and ensure that customers feel confident trusting Stytch with their traffic

  • Ownership — advocate for projects and solutions that you believe will help customers and drive Stytch’s business forward and bring them to market

  • Leadership — level up your teammates by providing mentorship and guidance

Expected base salary $150,000 - $210,000. The anticipated base salary range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications.

We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need). 

We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you!

Learn more about our team and culture here!

Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States.

#li-hybrid

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CEO of Stytch
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Reed McGinley-Stempel
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Average salary estimate

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What You Should Know About Product Manager, Stytch

At Stytch, we're on the lookout for an enthusiastic Product Manager to join our dynamic team in San Francisco, specializing in our Fraud & Security products. Our platform is a robust identity solution designed for developers, and as the Product Manager in this space, you'll be right at the heart of it all. Collaborating closely with our innovative Labs team, you'll help shape industry-leading advancements in device intelligence and threat detection. Imagine working alongside talented engineers to tackle sophisticated challenges posed by motivated attackers. Your role will encompass everything from customer discovery to defining elegant, user-centric solutions that keep both our customers and their end users safe. You thrive in a hybrid work environment, excited to meet in person a couple of times a week to brainstorm ideas and drive impactful projects forward. If you're passionate about the evolving security landscape and want to make a genuine difference in identity and fraud management, there’s no better place to be than at Stytch. We're not just looking for anyone; we want someone who embraces challenges, champions innovative solutions, and communicates effectively with both technical and non-technical stakeholders. Join us to help innovate in the security space while ensuring a seamless user experience. We can't wait to see how your skills will contribute to making the internet a safer place!

Frequently Asked Questions (FAQs) for Product Manager Role at Stytch
What are the responsibilities of a Product Manager at Stytch?

As a Product Manager at Stytch, you will oversee the Fraud & Security products, working closely with engineers to tackle customer pain points and evolve our offerings against sophisticated threats. Your day-to-day responsibilities will include collaborating on innovative product features, conducting customer research, and crafting effective stories for marketing launches, all while ensuring that our solutions balance safety with user experience.

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What qualifications are required for the Product Manager role at Stytch?

Candidates applying for the Product Manager position at Stytch should ideally have a background in software engineering or extensive experience in product management, particularly with technical products. A passion for security and risk management is advantageous, along with exceptional communication skills to convey complex technical concepts clearly to various audiences.

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What is the team culture like for a Product Manager at Stytch?

Stytch fosters a product culture that values critical reasoning and informed intuition. As a Product Manager, you'll be empowered to leverage your ideas and insights, collaborating with a talented and diverse team to build solutions that not only innovate but also ensure safety without sacrificing user experience.

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What skills make a successful Product Manager at Stytch?

The ideal Product Manager at Stytch possesses strong root-cause analysis and systems thinking capabilities. Comfort with ambiguity, the ability to navigate complex technical discussions, and a penchant for mentorship are crucial. A passion for staying ahead in the face of evolving cybersecurity challenges is a big plus!

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What is the expected salary for a Product Manager at Stytch?

The anticipated base salary for the Product Manager role at Stytch ranges from $150,000 to $210,000, depending on various factors such as experience, skills, and qualifications. This range does not include comprehensive benefits like equity, healthcare insurance, and paid time off.

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Common Interview Questions for Product Manager
Can you describe a time when you had to manage a challenging product situation?

When answering this question, focus on a specific situation where you assessed a problem, collaborated with your team to devise solutions, and successfully implemented changes. Emphasize your analytical skills and interpersonal communication, which are key traits for a Product Manager at Stytch.

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How do you prioritize features for a product?

Discuss your approach to prioritization, which could involve analyzing customer feedback, market research, and business goals. Highlight your ability to balance immediate user needs against long-term strategic objectives, particularly in the fast-paced security space at Stytch.

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What methods do you use to gather customer feedback?

Talk about various techniques you utilize, such as surveys, interviews, or usability testing. At Stytch, showcasing a proactive approach to incorporating feedback will demonstrate your commitment to customer-centric product development.

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How do you stay informed about the latest security threats?

Mention your routine of following industry news, participating in relevant communities, and leveraging professional networks. Staying knowledgeable about emerging threats will be critical for your role at Stytch, signaling your dedication to innovation in security.

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Can you explain a complex technical concept to a non-technical audience?

Prepare to share an example where you successfully communicated a challenging concept. Highlight your ability to tailor your message to suit diverse audiences, an essential skill for a Product Manager navigating technical teams and clients at Stytch.

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Describe your experience working in a hybrid team environment.

Discuss how you manage collaboration among remote and in-office teammates, emphasizing tools and practices that facilitate effective communication and project management—key elements important for Stytch's flexible work culture.

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What excites you about working in product management within the security industry?

Your answer should convey genuine enthusiasm for overcoming cybersecurity challenges. Discuss how your passion drives you to innovate and ultimately make a positive impact on user safety, aligning with Stytch's mission to provide a secure identity platform.

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How do you balance technical and user experience considerations in product development?

Highlight your ability to integrate both perspectives in your development process. By focusing on real-world applications of features, you can create user-friendly solutions that don’t compromise on security—something crucial for the Role at Stytch.

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What project management tools do you prefer and why?

Share your preferred tools for tracking progress and fostering team collaboration. Be sure to highlight your rationale for choosing them, explaining how they contribute to enhanced productivity and streamlined communication, both vital for a Product Manager at Stytch.

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What strategies do you employ to ensure cross-team collaboration?

Discuss how you establish transparent communication channels and regular check-ins with stakeholders to foster collaboration. Emphasizing your proactive approach would resonate very well with the collaborative culture at Stytch.

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Authentication is a frustrating experience for both developers and users, and we're changing that. While working together at Plaid, Julianna and Reed witnessed the security and user experience shortcomings of password-based authentication. To solv...

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Full-time, hybrid
DATE POSTED
December 7, 2024

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