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Appointment Setter (in store)

Job DetailsEverything we do at Sunrun is driven by a determination to transform the way we power our customers' lives. We know that determination starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion, and belonging.Do you believe in a sustainable future where everyone can access the power they need, whenever they need it? At Sunrun, we believe that future starts today! We offer power that is reliable, for when the electricity grid isn’t. Rechargeable, for when uncertain days become nights. Affordable, so it’s accessible to more families. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Come join the thousands of Sunrunners already powering their potential at Sunrun!OverviewPower your potential and #electrifyyourcareer by joining the leading U.S. solar, storage, and energy services company. Are you looking to position yourself in a high growth, high impact career? Do you desire a sales lifestyle? If so, look no further - the Sunrun retail team is hiring!Duties & ResponsibilitiesIn this role, you will act as the face of Sunrun in a designated partner retail store, where you will make a significant impact on potential customers. Impact is made by building relationships, building excitement for our products, and educating potential customers on renewable energy and storage solutions. You will be responsible for scheduling appointments and building the Sunrun customer base. Your focus on each person you meet is to influence and impact them in a positive manner. If you thrive on exceeding personal and team goals, this role is for you!Qualifications/How You Will Be Successful:Success in this role requires strong communication skills, excellent technology skills, resilience, self-motivation, grit, and passion for our mission.Availability to work a retail schedule including weekends, evenings and some holiday shifts. This schedule is optimized for your sales success and earning potential.Access to reliable transportation to support a multi-store territory zone within 15-30 mile radius.At least two years of 2 years of relevant work experience.Significant comfort level with technology, utilizing an IPAD/computer and multiple software applications.How you will be rewarded:Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more.The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities.Highly competitive sales commissions paid biweekly for new solar appointments and contracts that result from your efforts.Competitive hourly base pay and commission plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program. You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.Internal advancement opportunities, as earned.Our top performers earn up to $160,000.00/year. This could be you!Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.The starting salary/wage for this opportunity is:$16.50Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.Job Type: Full-timePay: $55,000.00 - $85,000.00 per yearBenefits:• 401(k) matching• Dental insurance• Health insurance• Paid time off• Tuition reimbursement• Vision insuranceShift:• 8 hour shift• Day shiftSupplemental Pay:• Bonus opportunities• Commission payWork Location: In person
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What You Should Know About Appointment Setter (in store), Sunrun

At Sunrun in Mission Viejo, CA, we’re on a mission to reshape the future of energy, and we need enthusiastic Appointment Setters to help us on this journey! In this exciting role, you'll be the friendly face of Sunrun in partner retail stores, engaging with potential customers and igniting their curiosity about our renewable energy solutions. It's all about building relationships, sharing knowledge about solar energy and storage solutions, and scheduling appointments for our incredible sales team. Your enthusiasm will help us grow our Sunrun customer base, and your self-motivation will contribute directly to our sales success. With strong communication skills and a passion for sustainability, you’ll influence customers positively and make their connection with Sunrun meaningful. We believe in empowering our team with a diverse and inclusive environment, and your journey towards a fulfilling career starts here. Plus, you'll enjoy a competitive salary with commissions, great benefits, and opportunities for professional growth. Let’s work together to power a sustainable future—join us as an Appointment Setter at Sunrun today!

Frequently Asked Questions (FAQs) for Appointment Setter (in store) Role at Sunrun
What are the responsibilities of an Appointment Setter at Sunrun?

As an Appointment Setter at Sunrun, your main responsibilities include engaging with customers in a retail environment, educating them about our renewable energy products, and scheduling appointments for the sales team. You’ll focus on building relationships and excitement about solar solutions while contributing to our growth and success.

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What qualifications do I need to apply for the Appointment Setter position at Sunrun?

To be successful as an Appointment Setter at Sunrun, you should have at least two years of relevant work experience, strong communication abilities, and comfort using technology like iPads and various software applications. Passion for renewable energy and self-motivation are also essential traits for this role.

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What is the work schedule like for an Appointment Setter at Sunrun in Mission Viejo?

The work schedule for an Appointment Setter at Sunrun includes flexible hours during retail store operations, which may include weekends, evenings, and some holidays. This schedule is optimized to support your sales efforts and maximize your earning potential.

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How does Sunrun reward their Appointment Setters?

Sunrun offers a comprehensive rewards package for Appointment Setters, including competitive pay with commission, health benefits, a 401(k) plan, employee stock purchase opportunities, and educational tuition reimbursement through the PowerU program. High performers can earn well over $160,000 a year through sales commissions and incentives.

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What growth opportunities are available for Appointment Setters at Sunrun?

At Sunrun, we pride ourselves on internal advancement opportunities. As an Appointment Setter, there are pathways to grow into more senior roles within the sales team or other departments. Exceptional performance and a strong work ethic can lead to increased responsibilities and promotions.

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Common Interview Questions for Appointment Setter (in store)
Can you describe your previous experience in sales and how it relates to the Appointment Setter role?

When answering this question, discuss specific sales experiences, your achievements, and how those experiences have equipped you with the skills necessary for success at Sunrun. Highlight any particular instance where you exceeded goals or effectively engaged customers.

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How do you handle rejection or challenging customer interactions?

Show that you understand rejection is part of sales. Share examples of how you maintained a positive attitude, learned from the experience, and used it to improve future interactions. Highlight your resilience and ability to bounce back.

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What strategies would you use to educate customers about solar energy?

Discuss your approach to educating customers, such as understanding their needs and questions first, providing clear and relatable information about renewable energy, and using stories or data to make the benefits tangible.

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Describe a time you exceeded your sales targets.

Provide a specific example that showcases your skills. Explain the challenge, the actions you took to overcome it, and the results you achieved. Use numbers to quantify your success wherever possible.

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How do you prioritize your tasks during a busy retail shift?

Talk about techniques like creating a priority list or staying organized, and emphasize the importance of customer service in your prioritization. Explain how you would balance appointments, customer engagement, and administrative tasks.

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What interests you about working for Sunrun and the renewable energy sector?

Reflect on your genuine interest in renewable energy, sustainability, and Sunrun's mission. Discuss how working in this field aligns with your values and what you hope to achieve as part of the team.

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How would you utilize technology in your daily responsibilities as an Appointment Setter?

Share specific tools or software you’re familiar with and how they enhance your workflow. Discuss how you would use an iPad or other technology to schedule appointments, manage customer information, and engage effectively with customers.

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What role do you think customer education plays in your success as an Appointment Setter?

Explain how educating customers builds trust and leads to more successful sales. Give examples of how knowledge sharing has helped in your past experiences and how you plan to apply it at Sunrun.

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How would you keep yourself motivated in a sales-driven environment?

Discuss personal motivation techniques, setting goals, and focusing on the positive impacts of your work. Share how you maintain a competitive yet supportive mindset in a retail environment.

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What do you think makes a successful appointment-setting process?

Talk about the importance of understanding customer needs, effective communication, building rapport, and a strong follow-up process. Explain how each element contributes to higher appointment conversion rates.

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Our mission is to connect every person, every day to the cleanest energy on earth.

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Full-time, on-site
DATE POSTED
December 23, 2024

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