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Product Manager - App Co-Pilot

About Super.com


We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  


We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.


About this team


The Product management team at Super.com is a high-performing and fast-paced team of product managers who are passionate about creating meaningful, impactful products that help our millions of customers experience more of what life has to offer. We champion the three key pillars of successful products: data driven business outcomes, true understanding of who our customer is, and integration of magic. We are guided by “truth-seeking”, where our thirst for data driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to uncover what our customers and the business need, how to build it, when and why to build it, and then help guide the execution to see it come to reality. We experiment routinely, and look for insights from quantitative and qualitative data wherever we can get it. We create the roadmap for where the product is going, assess the impact it has on our customers and business, and ensure Super.com is a world class product loved by millions of people. If you’re looking for a place to be challenged, be data driven, experiment, and push product strategy forward, this is it!


About this role


This is the perfect role for product managers who are newer in their career and ready to shine. As the co-pilot for the App Mission Aligned Team Lead (MAT Lead), you will help the App team drive their vision forward of building a world class app that facilitates organic growth. You’ll collaborate daily with designers, product managers, and engineers, and you’ll interface with head of product, head of design, General managers of various product verticals and the Group Product Managers of different teams. Primarily, you’ll help the PMs and team leads drive experiments, drive forward PRDs, research new opportunities, and manage the backlog. You’ll generate reports and share your discoveries and insights with the team. You’ll also oversee small scale projects and experiments on our app homepage and navigation with the focus on activating users and driving cross-sell. We are looking for someone who loves to execute, can collaborate in ambiguous waters, and can be given multiple challenges at the same time and thrive. We want someone with a strong bias for action, takes ownership, and comes with solutions to problems we didn’t know existed. The teammate that will thrive in this role has excellent written, oral, and presentational skills, and has the confidence and data-drive nature to disagree and debate when necessary. If this sounds like you, let’s talk!


Responsibilities
  • Support PRDs & Experiments - Work with the App team to start, lead, and complete various PRDs and Experiments so that execution and forward momentum is prioritized.
  • Compile & Share Insights - Conclude experiments, gather insights, and share learnings with the product team, your MAT teammates, and the broader vertical. Proactively seek opportunities where we have insight gaps, and create smoke tests, experiments, and research that can get signal on the truth. 
  • Project Management - Assist MAT leads in the project management of the backlog. Help drive individual projects (as a project owner) and ensure the PRDs & Experiment projects in the pipeline are running smoothly, communicating with designers, engineers, and other stakeholders. 
  • Lead Ceremonies - Lead sprint and MAT lead ceremonies where necessary for backlog grooming, sprint planning, and similar meetings. Work with the PMs and GPM on OKR updates and compiling results. 
  • Research and Data Analysis - Speak with customers, dig into UXR data, create and compile research on competitors, dogfood the product, and participate in many other research work to drive quality decision making.


Preferred Experience
  • 2+ years in B2C product management or similar roles.
  • Previous experience working directly with engineering and design teams and having shipped products to market. 
  • Experience building and iterating on MVP features and experience working with products in 0 to 1 stages and 1 to 10 growth stages. 
  • Project management and agile experience (in any industry). 
  • Excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational).
  • Data driven analytical thinking, and back statements up with facts and examples. 
  • Ability to thrive in ambiguity with a strong bias for action.
  • Humble, flexible, and willing to jump in on exciting, front-line projects and less glamorous tasks. 


Nice to have
  • Background in data analytics
  • Solid understanding of product management principles (e.g. Reforge, PMMC fit, etc)
  • Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite
  • Background in consumer, mobile, and fintech
  • Deep understanding of subscription and membership models and space
  • Experience with UXR and customer, competitive, and market research.


We’ve got you covered
  • Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets  
  • We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms 
  • Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite 
  • We welcome new family additions with generous parental leave and a flexible return-to-work plan
  • This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits


$67,000 - $140,000 a year
As part of our compensation philosophy at Super.com we partner with a third party to benchmark roles based on geographic location. For US applicants, you will be informed of which Tier applies to you in the initial call with our Talent Team.

Tier 1 USD $81,000- $140,000US (SF, NYC, Seattle)
Tier 2 USD $71,000- $122,000US
Tier 3 USD $67,000- $117,000US

We Believe in Equal Opportunity 


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 


Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

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CEO of Super.com
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Hussein Fazal
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What You Should Know About Product Manager - App Co-Pilot, Super.com

Join Super.com as a Product Manager - App Co-Pilot and dive into an exciting career that not only allows you to develop your professional skills but also to make a real impact on people's lives. At Super.com, we believe that our team is our greatest asset, and we are dedicated to creating an environment that fosters growth, collaboration, and innovation. As part of our high-performing product management team, you’ll help shape the future of our world-class app. Working closely with designers, engineers, and product leads, you will gain invaluable experience in driving experiments, creating product requirement documents (PRDs), and managing the app's backlog. Your insights will fuel our improvements as you share your findings with your team. In this role, you'll have the chance to be at the forefront of product strategy, navigating through ambiguity, caring for our user experience, and helping to connect our ever-growing community of customers with the benefits of our services. We're looking for someone who thrives on challenges, has a strong bias for action, and excels in communication to bring forth innovative solutions. If you're a data-driven individual who can balance multiple projects with ease, you will fit right in at Super.com. This is not just another job; it’s an opportunity to take ownership, experiment, and see your work come to life. Ready to take the leap? We're eager to meet you!

Frequently Asked Questions (FAQs) for Product Manager - App Co-Pilot Role at Super.com
What are the responsibilities of a Product Manager - App Co-Pilot at Super.com?

As a Product Manager - App Co-Pilot at Super.com, you will support the App team in leading and completing PRDs and experiments, compiling insights from findings, assisting in project management of the app’s backlog, leading necessary ceremonies for efficient workflows, and conducting research and data analyses to inform decision-making. Your role plays a crucial part in driving the app's vision forward and fostering collaboration across teams.

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What qualifications are needed for the Product Manager - App Co-Pilot position at Super.com?

Super.com is looking for candidates with at least 2 years of experience in B2C product management or related roles. You should possess solid project management skills, experience collaborating with engineering and design teams, and a data-driven mindset. Additionally, strong communication abilities and a willingness to engage in hands-on projects are essential for success in this role.

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How does Super.com support the growth of its Product Managers?

At Super.com, we offer a supportive and nurturing environment for our employees. Product Managers benefit from developmental budgets, unlimited PTO, and resources that promote continual learning within a fast-paced, high-growth company. Your ideas and insights are valued as we encourage innovation and experimentation among all team members.

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What kind of projects will the Product Manager - App Co-Pilot be involved with?

In this role, you will manage small-scale projects and experiments focusing on enhancing the app's homepage and navigation. You'll contribute to activating users and driving cross-sell initiatives while working closely with the MAT leads to drive individual projects, ensuring smooth communication among all stakeholders.

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What is the salary range for the Product Manager - App Co-Pilot position at Super.com?

The salary range for the Product Manager - App Co-Pilot position at Super.com varies based on the tier associated with the applicant's geographic location. For example, Tier 1 positions may offer a salary between USD $81,000 and $140,000, whereas other tiers provide different salary ranges, starting from $67,000. This tiered structure reflects our commitment to equitable compensation based on location.

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Common Interview Questions for Product Manager - App Co-Pilot
Can you describe your experience with B2C product management?

In your response, highlight specific projects where you played a key role in driving product development and growth in a B2C environment. Discuss the methodologies you used, outcomes achieved, and how you collaborated with cross-functional teams to deliver results.

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How do you prioritize tasks and manage a product backlog?

Start by explaining your approach to prioritization, such as using user feedback, business impact, and project timelines. Share a specific example of a time you effectively organized your tasks and collaborated with team members to keep the project on track.

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What role does data play in your decision-making process?

Explain how you utilize both quantitative and qualitative data to inform your decisions. Share an example where data analysis directly influenced a successful product decision, emphasizing the importance of being data-driven in product management.

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What strategies do you use to lead product experiments?

Discuss your approach to designing, implementing, and analyzing experiments. Provide an example of a successful experiment you've led, focusing on how you formulated hypotheses, what metrics you tracked, and what insights you derived from the results.

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How do you handle disagreements within a team regarding product features?

Talk about your conflict resolution skills, emphasizing your ability to facilitate open discussions, ensure every team member's voice is heard, and reach a consensus based on data and user needs. Sharing a relevant example will provide context and strength to your response.

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Describe a situation where you had to pivot on a product feature. What led to the decision?

Detail a specific instance where feedback, data, or unforeseen challenges caused you to change direction on a feature. Emphasize your ability to remain adaptable and make data-driven decisions to best serve both users and the business.

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What methods do you use for customer research?

Share the qualitative and quantitative research methods you have implemented to understand customer needs and behaviors. This could include surveys, interviews, user testing, and analytics tools. Highlight how these insights have guided your product strategy.

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Can you give an example of how you've collaborated with design and engineering teams?

Illustrate a project where you successfully engaged with designers and engineers to deliver a product. Focus on your communication skills, how you facilitated collaboration, and the positive results that your teamwork achieved.

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How do you define success for a product?

Explain your criteria for product success, such as user adoption, retention rates, revenue growth, or user satisfaction metrics. Share how you've tracked success in past roles and your approach to iterating on a product to improve outcomes.

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What are your thoughts on the importance of MVPs in product management?

Discuss your understanding and approach to Minimum Viable Products (MVPs). Explain how you identify core features, gather user feedback, and iterate based on those insights to validate product concepts before full-scale development.

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DATE POSTED
December 17, 2024

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