Senior Partner Manager (North America)

As a Senior Partner Manager at Supermetrics, you'll play a key role in driving our growth in North America by expanding our Solution Partner ecosystem. Your responsibilities will include collaborating with leadership for strategic planning, recruiting and managing relationships with partners, and executing partner agreements. You'll also engage with our sales and customer success teams to boost partner-sourced sales motions.

To qualify for the Senior Partner Manager role at Supermetrics, you should have at least 5 years of experience in a partnerships role involving quota-carrying responsibilities. A demonstrable understanding of sales and marketing processes is essential, along with strong communication skills in English. Experience working with Referral, Reseller, or Cloud Marketplace partners will be highly beneficial.

The Senior Partner Manager collaborates closely with various teams at Supermetrics, including Sales, Customer Success, and Marketing. This collaboration is critical for developing effective partner-sourced and partner-assisted sales strategies, ensuring a seamless onboarding process for new partners, and organizing joint marketing initiatives to maximize partner engagement.

Senior Partner Managers at Supermetrics enjoy an array of benefits, including 100% paid health care premiums for you and your whole family, flexible remote work policies, and competitive compensation packages. Moreover, the company offers various external training opportunities to support your career development and growth within the organization.

The culture at Supermetrics is collaborative, multicultural, and focused on mutual growth. As a Senior Partner Manager, you'll be part of a team that values trust, transparency, and customer-centricity. The company seeks to create an inclusive workplace where every team member is respected and treated fairly, enabling you to thrive and succeed in your role.

In answering this question, it’s ideal to align your passion for partnerships and data technology with Supermetrics’ mission. Discuss how your experience and values resonate with the company's objectives and culture, emphasizing your desire to contribute to their growth in North America.

When discussing a successful partner relationship, be specific about your role, the strategies you employed to nurture the relationship, and the outcomes achieved. Highlight your communication and negotiation skills, ensuring to connect your experiences to what Supermetrics values in partnerships.

To effectively manage multiple accounts, it's crucial to prioritize based on urgency and impact. Share how you use tools or methodologies to stay organized, such as task management software or setting performance KPIs, and illustrate how these methods have helped you in your previous roles.

In your response, highlight various strategies such as conducting market research, leveraging your existing network, and utilizing digital platforms to find and engage potential partners. Additionally, discuss how you would tailor your outreach to align with each partner’s goals and objectives.

Effective communication is vital. You can mention practices such as regular check-ins, utilizing collaborative tools for real-time updates, and creating clear documentation about expectations and agreements with partners. This ensures everyone is informed and aligned towards common goals.

Data is crucial in assessing partner performance. Explain how you would leverage data analytics to track KPIs, measure success, and identify areas for improvement. Discuss any tools you’ve used in the past for data management to illustrate your proficiency.

Describe a specific challenging situation, focusing on the steps you took to identify the issue, communicate with stakeholders, and implement solutions. Your answer should emphasize your problem-solving skills and the importance of maintaining healthy partnerships.

Highlight your collaborative mindset when it comes to planning and executing joint marketing initiatives. Talk about your experience in coordinating campaigns and creating marketing materials that highlight mutual benefits, driving engagement for both the company and the partner.

Share the resources you use to stay informed, such as industry publications, webinars, and professional networks. Discuss how this knowledge has allowed you to stay competitive in your past roles and how you would apply it at Supermetrics.

In your answer, emphasize qualities such as strong communication, strategic thinking, adaptability, and a relationship-oriented mindset. Discuss how you embody these traits and why they are vital for the success of the Senior Partner Manager role at Supermetrics.