Do you like providing support and guidance to ensure customers have an exceptional experience? Are you familiar with medical terminology? Do you have experience in a medical credentialing environment?
Join us.
We are Sutherland. We provide our clients’ customers with seamless, personalized and efficient experiences across a variety of industries including banking and financial services; insurance; communications, media and entertainment; healthcare; technology; retail and consumer packaged goods; and travel, transportation, hospitality and logistics. Together, our nearly 40,000 employees deliver measurable results and create exceptionally engineered brand experiences for some of the world’s best-known brands.
We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and, depending upon program and position, will support customers by phone, email and chat.
We offer:
We will provide equipment, however to work from home, you must have:
IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.
About us:
As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
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Looking to make a positive impact while working from the comfort of your home? Sutherland is on the hunt for dedicated Credentialing Specialists who are ready to dive into the dynamic world of healthcare. Our mission is to enhance customer experiences, and you’ll play a crucial part in that journey! As a Credentialing Specialist, you’ll utilize your familiarity with medical terminology and your experience in a credentialing environment to assist customers efficiently and compassionately. Whether answering queries via phone, email, or chat, your problem-solving skills will shine as you help navigate claims adjudication and provider credentialing processes. Our supportive team offers a competitive salary of $13.50/hr, opportunities for performance-based incentives, and an array of benefits including medical, dental, and vision coverage, paid training, and generous PTO. You’ll also enjoy employee discounts and wellness programs designed to keep you thriving both at work and at home. Additionally, with 80% of our leadership team coming from internal promotions, there are plenty of opportunities for you to grow within Sutherland. To join our team, you’ll need some prior experience in claims or credentialing, a solid typing speed of 40 WPM, and a secure home office setup with excellent internet capabilities. If you thrive in a supportive and fast-paced environment and are passionate about providing exceptional service, we’d love to hear from you!
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