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Forklift Operator Lead - Inbound/Outbound Operations (Shift 1)

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE


The Forklift Operator Lead will supervise and coordinate the activities of forklift operators, ensuring the accurate movement of inventory and the safe operation of equipment between both Inbound and Outbound operations. This role requires exceptional leadership, attention to detail, and a commitment to promoting safety and efficiency in all aspects of warehouse operations.


SCHEDULE

Monday - Thursday, 6am-4:30pm (overtime as needed)


KEY RESPONSIBILITIES
  • Supervise a team of forklift operators, assigning tasks, monitoring performance, and providing training and guidance as needed.
  • Serve as a point of contact for escalations, troubleshooting issues, and resolving operational challenges.
  • Foster a positive and productive work environment, promoting teamwork and accountability.
  • Oversee the loading, unloading, storing, and transportation of goods using forklifts and other material-handling equipment.
  • Ensure all forklift operations are conducted safely, adhering to company policies and OSHA regulations.
  • Perform routine inspections of forklifts to ensure proper functioning and report maintenance needs promptly.
  • Coordinate with warehouse staff to ensure inventory is moved and stored accurately and efficiently.
  • Monitor stock movement and verify that orders are fulfilled according to company standards.
  • Support the implementation of best practices to improve workflow and operational efficiency.
  • Promote a culture of safety by enforcing compliance with all safety guidelines and conducting regular safety checks.
  • Conduct training sessions on forklift operation and safety procedures for new hires and current team members.
  • Report and address any safety concerns or incidents in a timely manner.
  • Maintain accurate records of forklift activities, inventory movements, and equipment usage.
  • Generate reports on team performance and operational metrics for management review.
  • Assist with planning and scheduling to ensure adequate coverage during shifts.
  • Experience working in a fast-paced distribution environment.
  • Knowledge of OSHA safety standards and best practices for forklift operation (preferred).


QUALIFICATIONS
  • High school diploma or equivalent (vocational training or additional certifications are a plus).
  • Minimum of 2-3 years of experience as a forklift operator in a warehouse, distribution center, or similar environment.
  • Proven leadership experience or the ability to effectively supervise and motivate a team.
  • Certification in forklift operation (required).
  • Strong knowledge of warehouse operations, inventory control, and material handling.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time-management skills.
  • Familiarity with warehouse management systems (WMS) and other relevant software is a plus.


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2024 All rights reserved.


JOB INFORMATION
  • Compensation Description - The starting hourly rate for this position is $20.00.
  • Compensation may vary outside of this range depending on several factors, including a  candidate’s qualifications, skills, competencies and experience, and geographic location and/or shift differentials.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more! 


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CEO of Thrive Market
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Nick Green
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Average salary estimate

$46800 / YEARLY (est.)
min
max
$41600K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Forklift Operator Lead - Inbound/Outbound Operations (Shift 1), Thrive Market

Are you a motivated leader looking to make a difference in the warehouse operations at Thrive Market? As a Forklift Operator Lead for Inbound/Outbound Operations in Wilkes-Barre, PA, you'll play a vital role in supervising a dynamic team of forklift operators. This position blends hands-on experience with leadership responsibilities, offering you the unique opportunity to make every day at Thrive Market productive and efficient. You'll oversee the accurate movement of inventory while ensuring safety regulations are met, all while fostering a positive team environment. Your leadership skills will shine as you assign tasks, monitor performance, and provide ongoing training for your team. Every day will involve coordinating with warehouse staff to ensure that products are loaded, unloaded, and stored accurately. Thrive Market is dedicated to making healthy living accessible, and as part of our team, you’ll contribute directly to this mission by implementing best practices for efficiency. If you have a passion for safety, team-building, and logistics, join us for a rewarding career where your contributions matter. Plus, you'll enjoy comprehensive health benefits, equity opportunities, and more in a casual atmosphere that values every employee's input. Get ready to lead the way in ensuring exceptional service to our 1.4M+ members who trust us to deliver the highest quality products. Explore the chance to be part of a mission-driven company that’s changing lives for the better every day!

Frequently Asked Questions (FAQs) for Forklift Operator Lead - Inbound/Outbound Operations (Shift 1) Role at Thrive Market
What are the responsibilities of a Forklift Operator Lead at Thrive Market?

As a Forklift Operator Lead at Thrive Market, your primary responsibilities include supervising a team of forklift operators, coordinating the safe movement of inventory, and ensuring compliant operations with OSHA regulations. You will be pivotal in monitoring stock movements, providing training, and resolving any operational challenges that arise, all while fostering a positive work environment.

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What qualifications are needed for the Forklift Operator Lead position at Thrive Market?

To qualify for the Forklift Operator Lead role at Thrive Market, candidates need a high school diploma or equivalent, 2-3 years of experience as a forklift operator, and leadership skills. Certification in forklift operation is required along with strong knowledge of inventory control and warehouse operations.

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What is the work schedule for a Forklift Operator Lead at Thrive Market?

The Forklift Operator Lead at Thrive Market works a Monday to Thursday schedule from 6 am to 4:30 pm, with potential overtime as needed. This structure allows for consistent hours while supporting a work-life balance.

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What safety standards does Thrive Market expect from Forklift Operator Leads?

Thrive Market expects Forklift Operator Leads to enforce compliance with safety guidelines and conduct regular safety checks. You’ll promote a culture of safety by reporting safety concerns and incidents promptly, ensuring all operations align with industry standards for a secure working environment.

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What opportunities for advancement are available at Thrive Market for Forklift Operators?

At Thrive Market, Forklift Operators have the opportunity for growth and advancement through training programs that prepare individuals for leadership roles. With pathways to elevate your career in a supportive environment, you can explore various roles within the organization.

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Common Interview Questions for Forklift Operator Lead - Inbound/Outbound Operations (Shift 1)
How do you ensure safety while operating a forklift?

When discussing safety practices during your interview for the Forklift Operator Lead position at Thrive Market, emphasize the importance of compliance with OSHA regulations, performing routine equipment checks, and actively promoting safety protocols among team members.

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Can you share an example of how you handled a conflict within your team?

For this question, provide a specific example where you facilitated a resolution by employing effective communication and mediation skills. Highlight your ability to maintain a positive team atmosphere while addressing the issue at hand, demonstrating leadership qualities that Thrive Market values.

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What strategies do you implement to enhance team productivity in a warehouse?

Discuss techniques you’ve employed to streamline workflows, such as assigning specific roles based on team members’ strengths and using real-time inventory management systems to optimize operations. This showcases your proactive approach to improving efficiency at Thrive Market.

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Describe your experience with inventory management systems.

Be prepared to outline your familiarity with warehouse management systems (WMS) and how you used them to maintain accurate stock records. Providing examples of how you managed inventory properly will highlight your organizational skills for the Forklift Operator Lead role.

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What would you do if you noticed a safety violation occurring among your team?

Explain your commitment to safety by addressing violations immediately and reporting them to management as per Thrive Market’s protocols. Discuss how you would educate the team on compliance to prevent future occurrences.

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How do you motivate your team during busy operational periods?

Share techniques you’ve used to inspire and encourage your team during peak times, such as positive reinforcement, goal-setting, and recognizing individual achievements to keep morale high, which is crucial to Thrive Market’s work culture.

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What is your leadership style when managing a team of forklift operators?

Describe your leadership philosophy, emphasizing your approach to mentorship, team collaboration, and open communication, all of which align with Thrive Market’s commitment to fostering a positive work environment.

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How do you handle training new forklift operators?

Discuss your systematic approach to training, which should include hands-on experience, thorough understanding of safety protocols, and ongoing assessments of progress to ensure that new hires are well-prepared, reflecting your commitment to excellence at Thrive Market.

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What experience do you have with conducting safety checks and equipment inspections?

Prepare to talk about your procedures for routine inspections, what safety checks you perform, and how you document findings. Offering insights into your attention to detail will demonstrate your commitment to safety and efficiency in the Forklift Operator Lead role.

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Why do you want to work at Thrive Market as a Forklift Operator Lead?

When asked this question, express excitement about Thrive Market's mission of promoting healthy living and how the values of the company resonate with your personal beliefs. Your passion for contributing to a positive work culture and improving operations should shine through.

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Full-time, on-site
DATE POSTED
December 11, 2024

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