Mid/Senior Site Reliability Engineer (SRE)

About the role

Taktile is a high-growth, post-product-market-fit startup on a fast trajectory to becoming the market leader in automated decisions.

As a Mid/Senior Site Reliability Engineer at Taktile, you will be pivotal in shaping our cloud operations and software delivery practices. You will lead and mentor our dynamic SRE team, contributing your expertise to drive reliability and efficiency across our infrastructure.
This position is open for either our HQ in Berlin or our development hub in Iasi, Romania.  A strong grasp of written and spoken English is a must to effectively and clearly communicate in our hybrid environment.

What You'll Do

• Lead and optimize the operation of our cloud-native multi-region infrastructure using AWS Lambda and other cloud technologies.

• Collaborate with the platform team to deploy, scale, and troubleshoot our services in the cloud environment.

• Drive improvements in our software delivery pipeline, ensuring efficient and reliable deployments through advanced automation and CI/CD practices.

• Monitor and maintain the health, performance, and availability of our systems using cutting-edge monitoring and observability tools.

• Provide tactical support to development teams, enabling them to deliver high-quality software through effective infrastructure and tooling support.

• Enhance and evolve our infrastructure as code (IaC) practices using tools like Terraform, Pulumi, Packer, and Helm.

• Collaborate with the team to continuously improve our information security and reliability engineering practices.

• Ensure our infrastructure and company work at the highest security standards while working to maintain conformity with ISO 27001 and SOC2 requirements.

• Contribute to knowledge-sharing sessions and foster a culture of continuous learning and improvement within the team.

• Utilize your programming skills to automate complex tasks and develop tools that significantly improve operational efficiency.

Ideal, But Not Required

• Experience enhancing security in a SaaS company.

• Familiarity with ISO 27001 and SOC2 compliance.

Required Experience

• Extensive experience with cloud platforms such as AWS or GCP.

• Deep expertise in infrastructure automation tools like Terraform, Packer, and Helm.

• Strong proficiency in CI/CD pipelines and associated tools like Git and GitHub Actions.

• Excellent problem-solving skills and the ability to work independently as well as collaboratively.

• Strong written and spoken English skills for effective communication.

• Experiance building software, ideally with Python but Go, JavaScript, Rust, or any software experience 

Our Offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.

• Make an impact and meaningfully shape an early-stage company.

• Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.

• Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.

• Receive a top-of-market equity and cash compensation package.

• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.

• Receive a new Apple MacBook Pro, as well as meaningful home office set-up.

Our Stance

• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply

• We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears

About us

Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.

Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. 

Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.