Learning & Development Coordinator

As a Learning and Development Coordinator you are responsible for managing the administrative and support tasks of Talkiatry’s Learning & Development team, who are tasked with orientation and ongoing training and development programming for Talkiatry’s corporate and clinical staff.    

About Talkiatry: 

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.   

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 

• Manage the administrative responsibilities, communication, and resource organization for Talkiatry’s New Clinician Orientation program  
• Coordinate course creation and completion reporting for all Learning & Development courses housed in Talkiatry’s Learning Management System (LMS)  
• Maintain a library of interconnected educational materials used by staff across Talkiatry’s business, updating materials as change occurs within the business  
• Manage data reporting based on the Learning & Development team’s programs, reviewing data and drafting reports to executive leaders   
• Support the Learning & Development team’s strategic initiatives, as well as those of Talkiatry as a whole  

• Desired Competencies:
• An organizational expert. You care about the details and do what you can to help move projects and programs forward.  
• Someone who takes initiative. You see what is needed to enhance organizational capabilities, proactively gain support for those ideas and act independently to bring them to life.     
• An excellent communicator who can communicate effectively with individuals who have a variety of educational backgrounds, from high-school degrees to physicians with post-graduate training.      
• A superior listener and collaborator. You seek to understand first and collaborate with functional and executive leaders to create experiences that are impactful and effective.      
• Excellent at following through.  You always deliver on your commitments and promises.     
• You act with a sense of urgency and update tracking tools and systems as needed     
• Comfortable with change.   
• Passionate about diversity, equity, inclusion, and belonging.  You seek to allow and encourage all staff to flourish.   

• In addition to:
• One year of experience coordinating administrative responsibilities in a fast-paced environment.  
• Proficiency in Microsoft applications and virtual collaboration tools.      
• Experience using and managing content within a learning management system (LMS) is a plus, but not required.  
• Familiarity with an electronic health record is a plus, but not required.   
• Exceptional customer service skills.  You exude positivity, a high level of organizational knowledge and problem-solving skills.  
• Bachelor’s Degree required 

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care    
• Collaborative environment: be part of building something from the ground up at a fast-paced startup     
• Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC     
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!    
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands     
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first    

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.