General
What we're tackling đȘ”
Rundoo exists to improve the marketplace for building materials. There are ~$1,000,000,000,000 of building materials bought every year in the US (a full 5% of US GDP is just transacting materials!), and the vast majority of these transactions happen over the phone or in-person and then live in 40-year-old point-of-sale (POS) systems. We aim to bring all these transactions online, thereby making it safer and more efficient to build.
Who we are đ€
We are currently 15 people & 3 dogs. In alphabetical order:
- Amanda (Recruiting & Growth); studied marketing in De La Salle University; worked in recruiting at a few startups; loves hiking and diving! đČ đ
- Andrew (CTO): studied computer science & humanities at Stanford; worked as a software engineer and head of engineering at Apple & Anova; danced with the SF ballet (where he met his wife)! đ©°
- Gemma (Andrew's puppy): woof arf woof woof bark; in the office most days! đ¶
- Emmie (SWE): studied math & computer science at Stanford; worked as a software engineer at Flexport; loves confetti cake đ§ and almond croissants đ„
- George (SWE): studied computer science at Stanford; worked as a software engineer at Facebook; exclusively reacts on Slack with the shaka! đ€
- Joe (Growth): studied math & computer science at Stanford; worked as a consultant at Bain & Company; has been pulled over for speeding on a bicycle but never in a car đŽââïž
- Matt (Growth): studied history at Northwestern; taught middle school in Chicago (hardest job ever), more recently worked in sales and general management at a fishing tackle company (Catch Co.); former competitive angler in college (bass fishing đŁ)
- Max (Growth): studied neuro at Dartmouth; worked as a consultant at Bain & Company and as a PM for RabbitHole; has broken his neck exactly one time (and coincidentally has tried parkour exactly one time đ€žââïž)
- Maxxie (SWE Intern): studying computer science at University of Waterloo; worked as a SWE intern at The Home Depot, Atolio, and Pixlee TurnTo; aspiring cheese connoisseur đ§
- Nahom (SWE): studied neuroscience & computer science at MIT; worked on Ads for Amazon Music; self-proclaimed music historian đ”
- Brodie (Nahom's puppy): *muffled paper ripping*; in the office everyday! đ©
- Nesh (SWE): studied electrical engineering at Kenyatta university; worked as a SWE at a variety of startups; big SpongeBob guy! đ§œ
- Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company! đ«
- YB (Nick's dog): ... (he doesn't bark much lol); in the office everyday! đ
- Santiago (SWE): studying computer engineering at University of Waterloo; worked as SWE intern at The Cooperators, Inflight, BitBakery, Replicant; played lots of soccer, loves rap and r&b đ§
- Shalon (SWE): studied Computer Science at Jomo Kenyatta University of Agriculture and Technology; worked as a SWE at various startups; Rick & Morty enthusiast! đȘ€
- Shloka (SWE): studied Integrative Biology at UC Berkeley (Gooo Bears đ»); worked as an EMT and a teacher for a CS bootcamp; likes to write poetry and play chess!âïž
- Tyler (Tech Support & Growth): studied general education and tech at Cabrillo College; worked as a system administrator for a short time and at a paint store (Kings paint!!!) for eight years, manager for two; likes to play most video games, currently playing Diablo 4. đč
- Umer (SWE): studying computer science at National University of Singapore; worked as a SWE intern at Visa and an NLP chatbot startup back in Singapore; has an identical twin! đŻââïž
- Zach (Design): studied product design at Stanford; worked in design at a few startups; currently wearing socks with cocktails on them! đč
What we stand for âïž
The values we hold most dear are learning and growth through candid feedback and frequent experimentation, enjoying our time together, truly empathizing with clients (we've worked at paint stores & lumber yards!), building a diverse team, and hustling to achieve great things as fast as we can.
How we've fundraised đ°
We raised a $2 million round in April 2021 led by Kent Bennett at Bessemer, and including investments from Plug & Play, Quiet Capital, and angels. We raised a $5 million round in July 2022 led by Caitlin Bolnick Rellas at CRV and Kent from Bessemer.
This Role
What you'll achieve with us đ„
- You'll provide support to users at building materials suppliers ranging from clerks to managers to owners.
- You'll communicate via chat and on the phone.
- You'll provide ample input based on customer feedback to determine the product roadmap.
Requirements â
- You like getting to know people and helping them.
- You collaborate well cross-functionally, especially with product managers.
- You enjoy giving and receiving all types of feedback frequently.
Icing on the cake đ
- You have experience working in support or service.
- You have worked in a fast-paced startup environment.
- You have experience hiring and managing a team.
- You have general familiarity with construction and building materials.
Interview process
- Intro Call (30 min): Simply for us to get to know one another!
- Meet the team (~4 hours): This will consist of
- Support skills (1 hour): Mock support scenarios.
- Product Improvement (1 hour): Improving the product based on customer feedback.
- Lunch (1 hour): A meal eaten around the middle of the day [citation].
- Culture (2x30 min): Asking some questions about your past experience.
Logistics
Where we're located đ€
Our office address is 370 Convention Way, Redwood City, CA 94063. We're a short walk from downtown Redwood City (including the Caltrain station) and right off the Whipple exit on the 101.
Benefits we provide đ©ș đź đ đȘ đ đ đ đ¶
- 100% covered health, dental, & vision insurance for you, 50% covered for dependents
- Lunch provided daily from local restaurants via Forkable.
- 401k provided via Betterment.
- Gym membership at Undisputed Gym across the street.
- Commuter benefits.
- Company Libro subscription for free audiobooks.
- Unlimited PTO.
- Dog-friendly office.
Do we sponsor visas? đ
Yes! Please let us know if you need visa sponsorship in the application.