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Outside Sales Professional - job 2 of 2

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Pest Control Consultants do?

The primary purpose of this role is to sell the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You’ll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their families. This includes assessing customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services that result in the sales of the Organization's pest control solutions. 

Responsibilities include but are not limited to the following:

  • Visually inspect homes for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers

  • Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities

  • Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services

  • Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges

  • Follow up on past proposals to close sales opportunities

  • Provide expert knowledge to new service installations to ensure the job is completed satisfactorily

  • Complete daily activities and sales performance using the company sales CRM

Essential Job Functions:

We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean:

  • You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects

  • You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You’ll definitely get your steps in.)

  • You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc.

  • You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean

  • Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live)

What do you need?

  • High school diploma or equivalent

  • A valid driver’s license from your current state of residence (Company vehicle and gas card provided)

  • Strong social, customer service, and communication skills — in fact, we’d be really impressed if you came to this role with related experience and/or training in sales.

  • Prefer at least 1-2 years of pest technician or sales experience

  • Travel up to 100% of time within assigned territory(s)

  • Must pass pre-employment background screen

#CB

#ZipSales

#A1Sales

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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What You Should Know About Outside Sales Professional, Terminix

Join the Rentokil family as an Outside Sales Professional in Scottsdale, AZ, and embark on an exciting career path with benefits that start on day one! As a global leader in pest control, Rentokil values its team and is dedicated to protecting people, enhancing lives, and preserving the planet. In this role, you'll connect with residential customers, become the face of our brand in the local community, and help ensure their homes are pest-free. You will assess customer needs using your expertise in our wide range of pest control solutions, providing tailored recommendations that lead to sales and enhance customer satisfaction. Your work will include inspecting homes for pests, collaborating with teams to identify new revenue opportunities, and even following up on proposals to close sales. While this role demands physical activity—including lifting, climbing, and, at times, working in tight spaces—it's rewarding to serve customers and help them protect their families. If you're enthusiastic about sales, have strong customer service skills, and are eager to learn, this position can lead to incredible professional growth opportunities. Ready to make a difference? Join us at Rentokil today!

Frequently Asked Questions (FAQs) for Outside Sales Professional Role at Terminix
What does an Outside Sales Professional do at Rentokil?

An Outside Sales Professional at Rentokil is primarily responsible for selling our Residential Pest Management Services and Products to both new and existing customers. This role includes assessing customers' needs, conducting home inspections for pests, and providing expert recommendations and proposals that resolve pest issues while enhancing pest management services.

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What qualifications are needed to be an Outside Sales Professional at Rentokil?

To qualify as an Outside Sales Professional at Rentokil, candidates need at least a high school diploma or equivalent and a valid driver’s license. Prior experience in pest control or sales is highly preferred, and strong customer service and communication skills are essential for success in this role.

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What does a typical day look like for an Outside Sales Professional at Rentokil?

A typical day for an Outside Sales Professional at Rentokil involves visiting residential customers, inspecting homes for pest issues, collaborating with internal teams to identify sales opportunities, and following up on proposals. It's a dynamic role with a mix of office tasks and fieldwork.

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How can an Outside Sales Professional at Rentokil expect to grow their career?

At Rentokil, Outside Sales Professionals have numerous opportunities for professional development, including training and advancement programs. The company has a strong track record of promoting from within, enabling employees to grow alongside the business.

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What benefits does Rentokil offer to Outside Sales Professionals?

Rentokil offers a comprehensive benefits package that includes health insurance starting on day one, a 401(k) retirement plan with company-matching contributions, vacation days, sick days, and a supportive work-life balance. Full-time employees can also benefit from tuition reimbursement for continued education.

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Common Interview Questions for Outside Sales Professional
How do you assess a customer's pest control needs as an Outside Sales Professional?

To assess a customer's needs effectively, I would first listen carefully to their concerns and questions. Then, I would conduct a detailed inspection of their home to identify any pest issues, ask probing questions about previous pest problems, and offer tailored solutions based on my findings.

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Can you explain how you would handle a difficult customer in the pest control industry?

In dealing with a difficult customer, I would remain calm and empathetic. I would listen actively to their concerns, clarify any misunderstandings, and provide clear information about our services and solutions while aiming to resolve their issues promptly and satisfactorily.

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What strategies would you employ to increase sales in your assigned territory?

To increase sales in my assigned territory, I would leverage data from our CRM to identify current customer needs, develop targeted proposals, increase networking efforts in the community, and collaborate with the Customer Service Center and Inside Sales teams to maximize cross-selling opportunities.

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How do you stay organized while managing multiple client accounts?

I utilize a combination of a digital calendar and the company's CRM to keep track of appointments, follow-ups, and client interactions. Prioritizing tasks based on urgency and maintaining detailed notes on each client helps me stay organized and effective.

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What would you do if you noticed a recurring pest issue in a customer's home?

If I noticed a recurring pest issue, I would first discuss my findings with the customer and explain potential reasons for the persistence. Then, I would recommend an action plan that includes preventative measures and follow-up visits to ensure resolution.

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How do safety protocols influence your work as an Outside Sales Professional?

Safety protocols are paramount in my work. I ensure that I follow all safety guidelines, including wearing PPE and adhering to procedures when entering confined spaces. This not only protects me but also assures customers of our commitment to safety.

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Describe a successful sale you've closed in the pest control industry.

In my last role, I successfully closed a sale by first building trust with the client through thorough communication and consistent follow-ups. I identified their ongoing pest problems and provided a detailed proposal that outlined our pest management solutions, leading to their commitment to our services.

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What motivates you as a sales professional?

My motivation as a sales professional comes from helping customers solve their pest issues and protect their homes. The satisfaction of making a positive impact in their lives and achieving personal sales goals drives me to perform at my best.

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How would you handle a situation where a customer is unhappy with a service provided?

I would first acknowledge their feelings and apologize for any inconvenience. Then, I would ask for specific details about their concerns to take immediate action to resolve the issue and ensure satisfaction, reinforcing our commitment to customer service.

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Why do you want to work as an Outside Sales Professional for Rentokil?

I am excited about the opportunity to work with Rentokil because of its reputation for excellence and commitment to quality pest management. I appreciate the training and growth potential, and I want to be part of a team that is dedicated to health, safety, and environmental stewardship.

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Terminix is a global leader in pest management, with over 95 years of experience. With more than 11,700 colleagues and 380 locations around the world, Terminix services over 2.9 million customers. We are proud to live and work in the same neighbor...

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DATE POSTED
April 15, 2025

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