Payroll and Account Manager (US Client)| For Pooling

As a Payroll and Account Manager at The Backroom Offshoring Inc., your primary responsibilities will include processing payroll for multiple clients, ensuring compliance with US payroll regulations, managing client accounts, ensuring accurate invoicing, and maintaining financial reporting. You'll also handle payroll tax filings and address any discrepancies that may arise, providing exceptional service and support to our clients.

To qualify for the Payroll and Account Manager position at The Backroom Offshoring Inc., candidates should possess a Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Additionally, a minimum of 3 years of experience in payroll management, preferably with US clients, is required. Proficiency in payroll software and strong knowledge of US payroll regulations, along with excellent communication skills, are essential.

The Backroom Offshoring Inc. offers an attractive benefits package for the Payroll and Account Manager position, including HMO coverage starting on your first day, free coverage for dependents, 20 annual leave credits, a 13th-month pay, and additional perks such as travel subsidies, free lunch, uniform allowances, and performance-based salary increases.

In the Payroll and Account Manager role at The Backroom Offshoring Inc., you'll work collaboratively with various internal departments like HR and accounting. Your teamwork will ensure that payroll operations run smoothly, and you'll assist in onboarding new clients by tailoring payroll systems to meet their specific needs, fostering a collaborative work environment.

Success as a Payroll and Account Manager at The Backroom Offshoring Inc. requires strong organizational skills, exceptional attention to detail, and the ability to prioritize tasks effectively. A proactive mindset and strong client relationship management skills are also essential to navigate the complexities of payroll management and ensure exceptional client satisfaction.

To ensure compliance with payroll laws and regulations, I regularly review federal, state, and local regulations, maintain accurate records, and stay updated on any changes. I also implement internal checks to verify that our payroll processes comply with these laws to mitigate any risks.

I have over three years of experience using payroll software such as ADP and Gusto, along with accounting tools like QuickBooks and Xero. My familiarity with these systems allows me to process payroll efficiently and produce accurate financial reports.

When I encounter discrepancies in payroll processing, I promptly communicate with affected employees to gather details. I investigate the root cause, make necessary corrections, and ensure that any adjustments are documented correctly to prevent future issues.

I believe in proactive communication and regular updates to foster strong client relationships. My approach includes setting expectations upfront, promptly addressing inquiries, and ensuring clients feel supported throughout the payroll cycle.

To prepare for an audit, I ensure all payroll records are organized and up-to-date. I maintain compliance documentation, conduct internal audits well in advance, and keep clear communication with auditors to facilitate a smooth auditing process.

When managing multiple accounts, I prioritize tasks based on deadlines and the complexity of each account’s requirements. I use project management tools to keep track of all responsibilities and ensure nothing falls through the cracks.

I analyze our current processes regularly and identify areas for improvement, such as implementing new software features or streamlining procedures. Engaging with team members for their feedback often leads to innovative solutions.

I stay updated on changing payroll regulations by subscribing to industry newsletters, attending webinars, and participating in professional networks. Engaging in continuous learning is crucial for maintaining compliance.

I have specific experience managing payroll for US clients, where I adapted payroll processing to meet diverse jurisdiction requirements. My familiarity with local and federal compliance has allowed me to navigate challenges effectively.

To ensure accuracy in payroll processing, I double-check all data entries, use automation tools when possible, and conduct regular reconciliations. I also encourage employees to review their pay stubs and provide feedback if they notice any discrepancies.