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Business Analytics Advisor

The job profile for this position is Business Analytics Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.Business Analysis Advisor -Medicare- DMOMLocation: Remote-Work at HomePrimary Responsibilities• Prepare and create test scenarios that match real life claims processing.• Participate in analysis of business processes to drive test workflows.• Create and execute the testing of business process scenarios for all aspects of Medicare business including provider matching, provider fallout, member validation, MOOP/OOP, benefit terms, Rules and Rates, procedure codes, appeals.• Prepare compliance testcases reviewing compliance controls using samples from previous audit findings, CMS program audit, HIPPA guidelines, CMS reports etc. Ensure the business scenarios are executed on the system to support high quality and compliant solution.• Create configuration testcases for product and benefit setup, COB, CMS mandates, EGWP, Service and procedure codes, Accumulators etc.• Coordinate with Business SME and Business process optimization to understand various aspects of business needs•Work with Test data and Test environment teams on deployment schedule for BAT environment readiness for testing• Coordinate necessary access on tools/platforms to enable BAT testing•Gain a deep working knowledge of Medicare business, IT landscape, and coordinate collaboration across BAT team•Drive automation where possible for all BAT testing in collaboration with BAT Automation Engineers•Identify and document defects, issues, risks and dependencies•Develop and execute test scripts, test conditions, input test data, and expected results for Business Acceptance Testing/ User Acceptance Testing•Prepare Production checkout plan, data and scenarios working with business SME and end users•Coordinate with Product Owner, Technical Leads, Product Managers and QA on readiness for release and timeline•Measure and report test coverage across all applicable coverage dimensions•Ensure appropriate testing tasks are scheduled during release, iteration planning•Participate proactively in daily standup meetings, story grooming sessions, team retrospectives and suggest improvements•Establish standard processes for managing end user feedback, triaging issues and routing to and from product and engineering.•Provide recommendations for Go/ No Go release decisionsMinimum Qualifications• Bachelor’s degree or equivalent experience required; HS Diploma required• Five or more years of experience in Testing and Quality Engineering• Two or more years of related business or healthcare experience.• Candidate should have strong claim processing understanding, and advanced knowledge of health care coding, fee schedules and reimbursement methodologies• Knowledgeable with high complexity, high volume transaction healthcare claim environment• Experience in Quality Engineering and/or Business Acceptance Testing• Knowledge of data model/database design concepts and working knowledge of SQL• Experience in QNXT is preferred• Ability to work with shifting priorities to meet project requirements; self-motivated• Attention to detail, with strong analytical and problem-solving skills• Excellent written and oral communication skills• Experience working with multiple groups, both internally and externally – clients, engineering and product management teamsThis role is Work at Home which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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What You Should Know About Business Analytics Advisor, The Cigna Group

Are you ready to take your career to the next level? Join us as a Business Analytics Advisor with our dynamic team in Nashville, TN, where remote work is supported! In this influential Band 4 Senior Contributor role, you’ll be a vital part of the Medicare business unit, working closely with diverse teams to drive excellence in business processes. Your primary responsibility will involve preparing and creating test scenarios to reflect real-life claims processing situations. You'll dive deep into analysis, executing tests across various business aspects, from provider matching to member validation. Here, detailed and high-quality testing is paramount to ensure compliance with CMS guidelines. Your expertise in testing and quality engineering will shine as you coordinate with SMEs and optimize business processes. Plus, your strong analytical skills will help you identify defects and document issues effectively. We value employee growth and are committed to promoting from within whenever possible. This is not just a job; it’s a chance to ensure quality healthcare services and to put your skills to good use while working from the comfort of your own home. We’re excited for you to explore this opportunity and help us make a difference in the world of health care!

Frequently Asked Questions (FAQs) for Business Analytics Advisor Role at The Cigna Group
What are the responsibilities of a Business Analytics Advisor at our company?

As a Business Analytics Advisor, your key responsibilities include preparing test scenarios for Medicare claims, analyzing business processes, executing testing for business scenarios, and ensuring compliance with applicable guidelines. You'll coordinate with various teams to understand business needs and document defects or issues that arise during testing.

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What qualifications do I need to apply for the Business Analytics Advisor position?

To apply for the Business Analytics Advisor role, you will need a Bachelor's degree or equivalent, at least five years of experience in Testing and Quality Engineering, and two years in a related business or healthcare experience. A solid understanding of claim processing and healthcare coding is crucial.

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What is the work environment like for a Business Analytics Advisor?

The Business Analytics Advisor role offers a flexible work environment where most tasks can be performed from home. This position allows you to collaborate with cross-functional teams while maintaining a work-life balance.

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How important is teamwork for the Business Analytics Advisor role?

Teamwork is essential for a Business Analytics Advisor. You will work closely with Product Owners, Technical Leads, and various teams to ensure that testing is thorough, effective, and compliant, fostering open communication and collaboration.

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What tools and technologies will I work with as a Business Analytics Advisor?

As a Business Analytics Advisor, you may need to use tools related to Quality Engineering, various database models, and you may have experience working with SQL. Familiarity with QNXT can be an advantage for this role.

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What are the key skills required for a successful Business Analytics Advisor in healthcare?

Successful Business Analytics Advisors in healthcare must have strong analytical and problem-solving skills, attention to detail, effective communication abilities, and the capacity to adapt to shifting priorities while meeting project requirements.

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What kind of growth opportunities exist for a Business Analytics Advisor?

We are committed to our employees' professional growth. As a Business Analytics Advisor, you’ll have opportunities to advance into higher roles based on your performance and contributions, all while constantly expanding your skills in a supportive environment.

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Common Interview Questions for Business Analytics Advisor
Can you explain your experience with testing and quality engineering in healthcare?

Be ready to discuss specific projects where you've implemented testing processes in healthcare. Highlight your role in ensuring compliance and quality assurance and offer examples of how you tackled complex claim scenarios.

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How do you prioritize your tasks when working on multiple projects?

Discuss your organizational skills and share a method for prioritizing tasks, like using project management tools or setting short-term goals. Demonstrating your ability to manage deadlines will be crucial.

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What types of testing methodologies have you used before?

Be prepared to explain your familiarity with various testing methodologies such as Agile, Waterfall, or V-Model. Provide examples of how you've applied these methodologies to improve testing outcomes.

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Tell us about a time you identified a significant issue during testing.

Use the STAR method (Situation, Task, Action, Result) to outline the incident clearly. Emphasize your analytical skills and how your quick action prevented further complications.

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How do you ensure compliance with regulations in your testing processes?

Discuss your familiarity with compliance standards relevant to healthcare, such as HIPAA or CMS guidelines. Outline the steps you take to incorporate compliance checks into your testing framework.

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Describe your experience with SQL and data analysis.

Talk about your previous responsibilities involving SQL, highlighting your capability to query databases and analyze data sets. Provide examples of how your analytical skills have contributed to successful project outcomes.

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What role does teamwork play in your current or past positions?

Share specific anecdotes that showcase your collaborative efforts. Highlight times when teamwork helped resolve complex scenarios, underlining your communication and interpersonal skills.

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How would you handle a disagreement with a product owner regarding testing priorities?

Demonstrate your conflict resolution skills by discussing the importance of open communication and seeking to understand different perspectives before arriving at a mutually beneficial solution.

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What steps do you take to stay current with technologies relevant to your role?

Share your strategies for continuous learning, such as taking online courses, attending webinars, or being part of professional associations. This shows your dedication to professional growth.

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Why do you believe you would be a good fit for the Business Analytics Advisor position?

Connect your skills and experiences with the job requirements. Highlight your specific achievements in previous roles that demonstrate your ability to excel as a Business Analytics Advisor within the Medicare business unit.

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Cigna Healthcare is a world renowned, American multinational company dedicated to improving health and wellness. They are based in Bloomfield, Connecticut and offers Medicare and Medicaid products and health, life and accident insurance coverages.

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Full-time, remote
DATE POSTED
November 29, 2024

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