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Chief Administrative Officer

Brief DescriptionAre you a strategic leader with a passion for driving excellence across multiple functions?The Harris Center is seeking a dynamic Chief Administrative Officer (CAO) to join our executive team. In this high-impact role, you will be the strategic right hand to the CEO, providing leadership and oversight in key operational areas including Human Resources, Communications, Facilities Management, Construction, Security, and Board Relations. As CAO, you will play a vital role in shaping the direction of the organization, aligning our mission, vision, and strategic priorities with the day-to-day execution of critical initiatives.The CAO will play a vital role in enhancing non-clinical operations, building strong relationships with stakeholders, and fostering a culture of excellence. This role is perfect for a collaborative, results-driven leader who thrives in a fast-paced environment, navigates complex challenges, and is motivated by the opportunity to make a lasting impact. If you are ready to lead with purpose, drive strategic initiatives, and support The Harris Center's mission, we encourage you to apply.As Our CAO, You Will• Lead High-Level Initiatives: Serve as a key member of the executive team, directing and overseeing major programs initiated by the CEO, ensuring successful implementation across the organization• Drive Strategic Direction: Develop and implement strategic plans that align with The Harris Center’s Mission, Vision, and the Board of Trustees' priorities, guiding the organization toward sustained growth and impact.• Champion Organizational Communication: Lead efforts to ensure clear and effective communication across departments, driving alignment and execution of strategic priorities.• Build Key Relationships: Foster strategic alliances with internal and external stakeholders, strengthening The Harris Center’s mission and expanding its community impact.• Focus on Organizational Excellence: Oversee operations across multiple functions, ensuring the organization meets its key objectives and strategic goals.• Support Board Relations: Coordinate all activities related to the Board of Trustees and committee meetings, facilitating effective communication and ensuring alignment with board priorities.What We Are Looking For• Experience: Minimum of 8 years of progressive senior leadership experience within commercial, non-profit, or government environments, with a proven track record in driving operational excellence and overseeing diverse non-clinical functions.• Education: Bachelor’s degree is required. A Master’s degree (MBA or equivalent) is preferred.• Industry Knowledge: Expertise in facilities management, construction oversight, security, human resources, and communications within complex, multi-functional organizations. Experience in healthcare or behavioral health settings is a plus.• Financial Acumen: Demonstrated ability to manage financial operations, budget planning, and capital allocation for large-scale projects, with the capacity to guide executive-level decision-making.• Board and Stakeholder Relations: Proven experience in engaging with Board of Trustees and senior stakeholders, facilitating meetings, and aligning organizational strategies with governance priorities.• Change Management Expertise: Ability to lead and implement change initiatives across the organization, driving innovation and operational improvements through collaborative efforts.• Strategic Communication: Exceptional skills in articulating business vision, effectively communicating across departments, and fostering an environment of transparency and collaboration.• Leadership and Teamwork: A self-starter who thrives in a dynamic environment, demonstrates strong problem-solving abilities, and is committed to leading with integrity and inclusivity.• Commitment to Mission: A strong dedication to The Harris Center’s mission, with a passion for community mental health, inclusivity, and the organizational values that support our vision.• Adaptability: Comfortable working in a fast-paced, evolving environment, managing multiple priorities, and navigating complex regulatory and operational demands.What We Have To OfferThe Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.About The Harris CenterThe HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provided care to over 96,000 people in fiscal year 2023!As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.
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CEO of The Harris Center for Mental Health and IDD
The Harris Center for Mental Health and IDD CEO photo
Wayne Young
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What You Should Know About Chief Administrative Officer, The Harris Center for Mental Health and IDD

Join The Harris Center as the Chief Administrative Officer (CAO) and take your leadership career to new heights! If you have a flair for steering excellence in diverse functions and a knack for strategic oversight, this opportunity is calling your name. As CAO, you'll collaborate directly with the CEO, ensuring that our mission, vision, and priorities are seamlessly woven into the fabric of our day-to-day operations. This high-impact position is not just about oversight - it's about leading high-level initiatives that push our organization forward. Imagine becoming a key player in driving our strategic direction, where your prowess helps implement key programs that make a genuine impact in the community. As you foster meaningful relationships with board members and various stakeholders, you will also champion clear and effective communication, promoting alignment and focused execution across all departments. In this dynamic role, your expertise in areas such as facilities management and human resources will shine as you focus on organizational excellence and make vital decisions that guide our mission. The Harris Center is committed to providing exceptional mental health services for our diverse community - and with your invaluable leadership, we will strive for even greater heights. If you're excited about creating lasting change and support The Harris Center's mission, it's time to step up and apply to be our CAO today!

Frequently Asked Questions (FAQs) for Chief Administrative Officer Role at The Harris Center for Mental Health and IDD
What are the key responsibilities of the Chief Administrative Officer at The Harris Center?

As the Chief Administrative Officer at The Harris Center, you will oversee major programs directed by the CEO, develop and implement strategic plans, ensure effective communication across departments, and foster strategic relationships. Your role will focus on enhancing non-clinical operations and supporting Board relations to align with organizational priorities.

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What qualifications are required for the Chief Administrative Officer role at The Harris Center?

To be considered for the Chief Administrative Officer position at The Harris Center, candidates should possess a minimum of 8 years of progressive senior leadership experience, ideally in commercial, non-profit, or government settings. A Bachelor’s degree is required, with a preference for a Master’s degree. Familiarity with facilities management, human resources, and oversight of diverse functions is crucial for success in this role.

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How does the Chief Administrative Officer contribute to organizational excellence at The Harris Center?

The Chief Administrative Officer contributes to organizational excellence by overseeing operations across different functions, ensuring the organization meets its strategic goals. This includes supervising implementation of high-level initiatives, fostering communication among departments, and driving innovation and improvements in a rapidly evolving environment.

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What is the expected impact of the Chief Administrative Officer position at The Harris Center?

The Chief Administrative Officer position at The Harris Center is expected to create a significant impact by aligning operational functionalities with the organization’s broader mission and vision. By leading strategic initiatives and enhancing relationship management, the CAO will drive community engagement and ultimately improve the services offered to those with behavioral health and developmental disability needs.

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What benefits does The Harris Center offer to its Chief Administrative Officer?

The Harris Center offers a competitive salary along with a robust benefits package that includes a retirement plan with generous matching, financial relief through student loan forgiveness, cell phone discounts, and access to wellness programs like Headspace. This comprehensive approach demonstrates our commitment to the professional and personal growth of our employees.

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Common Interview Questions for Chief Administrative Officer
How do you think your experience aligns with the Chief Administrative Officer role at The Harris Center?

In answering this question, reflect on your past leadership experiences, particularly in non-profit or healthcare settings. Highlight specific instances where you drove operational excellence and strategic initiatives, explaining how these experiences make you a great fit for the CAO role at The Harris Center.

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Can you describe a time when you successfully implemented a strategic change in an organization?

To answer this question effectively, provide a detailed example of a strategic initiative you led, focusing on the challenges you faced, the actions you took, and the positive results. Emphasize your role in overcoming resistance or fostering collaboration among stakeholders.

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How do you plan to foster communication and collaboration across various departments at The Harris Center?

Discuss your strategies for promoting clear communication, such as regular meetings, updates, and utilizing collaborative tools. Share how you would encourage a culture of openness, ensuring all team members feel heard and aligned with the organization’s goals.

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What approach do you take to build relationships with stakeholders?

Explain your relationship-building approach, such as active listening and seeking mutual interests. Mention importance of trust, follow-ups, and how you would leverage these relationships to further The Harris Center’s mission.

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What role do you believe a Chief Administrative Officer plays in supporting Board relations?

Outline the strategic importance of a CAO in facilitating communication between the Board of Trustees and the executive team. Share your experience with board presentations, aligning strategies with governance priorities, and ensuring effective decision-making.

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Can you give an example of how you have managed financial operations in a previous role?

Provide a specific example where you handled budgeting, capital allocation, or financial reporting. Describe how your oversight contributed to the organization’s financial health and supported strategic objectives.

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How do you ensure that your team remains focused on organizational goals?

Discuss the importance of clear goal-setting, continuous feedback, and motivating team members. Explain how you would use KPIs to track progress and hold team members accountable while fostering a positive work environment.

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What strategies would you employ to create a culture of excellence at The Harris Center?

Share your vision for a culture of excellence, highlighting practices such as performance reviews, recognition programs, and ongoing training opportunities. Explain how these practices empower employees to strive for continuous improvement.

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How do you handle conflicts within the team, especially in a leadership position?

Discuss your approach to conflict resolution, emphasizing communication, understanding different perspectives, and working towards mutually beneficial solutions. Provide an example of a conflict you resolved successfully.

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Why is a commitment to community service important in the Chief Administrative Officer role at The Harris Center?

Discuss the direct impact that The Harris Center has on the community and how serving its mission aligns with your own values. Emphasize the importance of understanding community needs and leading initiatives that truly make a difference.

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Transform the lives of people with behavioral health and IDD needs

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Full-time, on-site
DATE POSTED
December 3, 2024

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