Bulgarian Speaking Freelance Chat Moderator - Work Remote Worldwide
The House of Mercier is recognized as Europe’s leading recruitment agency, dedicated to connecting exceptional talent with global career opportunities while valuing the richness of language diversity. We are pleased to announce an exciting opportunity for a Bulgarian Speaking Freelance Chat Moderator to join our dynamic team. This remote position enables you to work from anywhere in the world, engaging with a diverse community in Bulgarian. As a chat moderator, you will play a vital role in facilitating engaging and constructive online interactions, assisting users with their inquiries, and fostering a welcoming atmosphere. This position is perfect for individuals who are passionate about digital communication and community engagement. By joining The House of Mercier, you will have the chance to make a meaningful impact in our users' online experiences while enjoying the flexibility of remote work. We are committed to promoting an inclusive environment where individuals from all backgrounds can thrive and bring their unique perspectives.
Responsibilities
- Moderate chat conversations to ensure a respectful and engaging online community.
- Assist users in Bulgarian, providing timely support and addressing their concerns.
- Monitor discussions to enforce community guidelines and encourage positive interactions.
- Collect feedback from users to enhance the overall chat experience and increase engagement.
- Collaborate with team members to implement effective strategies for community engagement.
- Create engaging content that promotes active participation and lively discussions.
- Analyze chat interactions and report insights to improve community dynamics and user satisfaction.
- Fluent in Bulgarian and proficient in English, with excellent written communication skills.
- Experience in chat moderation, customer service, or community management is preferred.
- Strong understanding of online community dynamics and effective user engagement techniques.
- Able to work independently and manage time efficiently in a remote setting.
- Familiarity with chat moderation tools and digital communication platforms is beneficial.
- Strong problem-solving abilities paired with a friendly and approachable attitude.
- Dependable, punctual, and able to maintain flexibility in work hours.
* The opportunity to work from the comfort of your home. A perfect work-life balance.
* Being part of a multicultural team with a diverse background.
* A long term commitment with the opportunity for progression.
* Prompt payment on a monthly basis.
* Various incentive and bonus payout structures based on performance and time.
* Personalised training with access to our web based knowledge library.
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