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Dutch Speaking Customer Service For Telecommunications Company - job 2 of 2

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a dynamic Dutch Speaking Customer Service representative for a prominent telecommunications company. In this role, you will be at the forefront of delivering exceptional customer support, ensuring that clients have a positive experience with our services. As part of our team, you will immerse yourself in a fast-paced environment where communication and problem-solving skills are paramount. You will serve as a crucial link between the telecommunications company and its customers, helping to address inquiries, troubleshoot issues, and provide guidance on a range of service offerings. This position not only emphasizes the importance of effective engagement with Dutch-speaking clients but also offers prospects for growth within a global network. If you are passionate about customer service and excited about the opportunity to contribute to a leading telecommunications provider, we encourage you to explore this rewarding position with us.


Responsibilities

  • Provide friendly and efficient customer support via phone, email, and chat in Dutch.
  • Receive and handle incoming customer inquiries, ensuring a positive customer experience.
  • Troubleshoot and resolve customer issues related to telecommunications services.
  • Educate customers about product features, services, and promotions effectively.
  • Maintain accurate customer records and update information in the company CRM system.
  • Collaborate with team members and other departments to ensure customer satisfaction.
  • Assist in identifying areas for process improvement to enhance service delivery.
  • Fluent in Dutch (spoken and written) with excellent communication skills.
  • Proven experience in customer service, ideally within the telecommunications sector.
  • Strong problem-solving skills and ability to think critically under pressure.
  • Familiarity with CRM software and customer support tools.
  • Ability to work in a fast-paced environment while managing multiple tasks.
  • Strong interpersonal skills and a passion for helping customers.
  • Flexibility to work various shifts, including evenings and weekends, as required.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...

Average salary estimate

$27000 / YEARLY (est.)
min
max
$24000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 13, 2025

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