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Greek Speaking Customer Service Advisor

The House of Mercier is seeking a motivated and customer-oriented Greek Speaking Customer Service Advisor to join our dynamic team. In this role, you will be the primary point of contact for our Greek-speaking clients, providing exceptional support and assistance to ensure customer satisfaction. Your expertise in customer service will help us maintain our reputation for high-quality service.


Your Responsibilities

  • Assist Greek-speaking customers with inquiries regarding our products, services, and promotions.
  • Deliver top-notch support by guiding customers through their issues and providing effective solutions.
  • Troubleshoot and resolve customer complaints in a timely and professional manner.
  • Document customer interactions carefully to identify areas for improvement and support service excellence.
  • Stay informed about product features, specifications, and updates to provide accurate information.
  • Collaborate with team members to enhance the overall customer experience and support with various projects.
  • Contribute to achieving customer satisfaction and retention goals.
  • Fluency in Greek and English is required; additional languages are a plus.
  • Experience in customer service or a related field is highly beneficial.
  • Excellent communication skills with a focus on building rapport and trust with customers.
  • Ability to explain product features and services effectively and clearly.
  • Strong problem-solving skills and the capacity to handle challenging customer interactions.
  • Detail-oriented with good organizational skills.
  • A genuine desire to assist customers and enhance their experience with our brand.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Good monthly Salary
  • 2 Extra Salaries Per Year
  • And More....

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 3, 2024

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