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Human Resources Assistant, Leave Management

The Human Resources Assistant – Leave Management provides specialized support to employees and the Human Resources department, emphasizing the administration of employee leave requests and ensuring compliance with applicable leave regulations, policies and workers’ compensation. This role serves as a key resource for employees, offering guidance on leave-related matters while also providing essential administrative support for broader HR functions.


Primary Responsibilites
  • Employee Support:
  • Provide assistance and guidance to employees with questions regarding leave policies and processes, including FMLA, short-term disability, Paid Family Leave, Workers' Compensation, and other leave types.
  • Critical interface between employees, labor relations and management.

  • Leave Administration:
  • Process and manage all leave-of-absence requests, ensuring proper documentation and compliance with legal and organizational requirements.
  • Manage workers’ compensation leaves and partner closely with managers, HR and labor to ensure smooth transitions for leaves and return to work.
  • Communicate leave policies, workers comp and procedures to employees and managers, ensuring clarity and understanding of rights and responsibilities.
  • Interpret and apply FMLA, ADA, and other relevant regulations as they relate to leave requests, accommodations, and compliance requirements.
  • Partner closely with HR colleagues on leave management issues with regard to employee relations and other company-wide initiatives
  • Maintain accurate leave records and track leave status, ensuring timely communication with all stakeholders regarding leave eligibility, approvals, denials, and return-to-work processes.
  • Prepare and distribute leave-related notices and correspondence in accordance with legal requirements and organizational protocols.

  • Administrative Support:
  • Provide administrative support to the Assistant General Manager of Human Resources and other HR team members as needed, with an emphasis on leave-related projects and tasks.
  • Assist with HR mailings, mass distributions, and informational campaigns related to leave policies, employee rights, and other relevant topics.
  • Participate and support reporting related to workers compensation and leave management. 
 
  • Compliance and Documentation:
  • Ensure timely distribution and accurate tracking of leave-related notices, including those required under FMLA, ADA, and other applicable laws.
  • Perform regular quality checks of leave-related data to ensure compliance and data accuracy.
  • Work with labor, legal and HR on required notices and communication with management. 


Skills and Qualifications
  • Bachelor’s degree or equivalent experience in Human Resources or related field (Associate degree with relevant experience and/or certifications will be considered).
  • 2-3 years of experience in HR, with a strong focus on leave administration.
  • Experience working with a unionized workforce preferred.
  • Strong understanding of leave administration, including FMLA, ADA, Workers' Compensation, and other relevant laws.
  • Data analysis and excel skills strongly preferred.
  • Excellent oral and written communication skills; bilingual abilities are a plus.
  • High level of accuracy, attention to detail, and organizational skills.
  • Ability to handle sensitive and confidential information with discretion and good judgment.
  • Proficiency with Microsoft Office Suite (Word, Excel, etc.) and HRIS systems (e.g., Lawson preferred).
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong analytical, research, and problem-solving skills.


Physical Demands
  • Prolonged periods of sitting and computer work.
  • Occasionally required to lift up to 20 pounds.
  • Must be able to work in-office 3-4 days a week.


The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.


The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

Average salary estimate

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What You Should Know About Human Resources Assistant, Leave Management, The Metropolitan Opera

Are you passionate about human resources and looking for a rewarding opportunity in a dynamic environment? Join the Metropolitan Opera as a Human Resources Assistant – Leave Management at the Lincoln Center in New York, NY! In this role, you'll play a vital part in providing specialized support to both employees and the HR department, focusing mainly on the administration of employee leave requests. You'll ensure that leave requests comply with all applicable regulations and policies while serving as a go-to resource for employees' leave-related questions. From FMLA to Workers’ Compensation, your role will involve processing leave-of-absence requests, managing documentation, and working closely with employees and managers to ensure smooth transitions. With a strong emphasis on data accuracy and compliance, you'll maintain detailed leave records and assist in preparing necessary notices. Plus, you'll provide crucial administrative support across various HR functions. We're looking for someone with a Bachelor's degree or equivalent experience in HR, along with 2-3 years of experience focusing on leave administration. If you have a knack for communication and a detail-oriented approach, and if you thrive in a collaborative, fast-paced environment, the Metropolitan Opera could be your next step to making a meaningful impact in the performing arts! We celebrate diversity and are committed to ensuring equity in our workplace, welcoming applicants from all backgrounds.

Frequently Asked Questions (FAQs) for Human Resources Assistant, Leave Management Role at The Metropolitan Opera
What are the main responsibilities of a Human Resources Assistant – Leave Management at the Metropolitan Opera?

As a Human Resources Assistant – Leave Management at the Metropolitan Opera, your primary responsibilities will revolve around assisting employees with their leave inquiries, processing leave-of-absence requests, and ensuring compliance with FMLA, ADA, and other relevant regulations. You will also manage workers' compensation leaves and support broader HR administrative tasks.

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What qualifications do I need to apply for the Human Resources Assistant position at the Metropolitan Opera?

To apply for the Human Resources Assistant – Leave Management position at the Metropolitan Opera, you should have a Bachelor's degree or equivalent experience in Human Resources. Additionally, 2-3 years of experience focusing on leave administration and a strong understanding of FMLA and ADA regulations is highly preferred.

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How does the Metropolitan Opera support employee leave management?

The Metropolitan Opera actively supports employee leave management by providing dedicated resources through the Human Resources Assistant – Leave Management role. This includes guidance on various leave policies, managing leave requests, and ensuring that employees understand their rights and responsibilities regarding leave.

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What is the work environment like for a Human Resources Assistant at the Metropolitan Opera?

The work environment for a Human Resources Assistant – Leave Management at the Metropolitan Opera is collaborative and fast-paced. You will often work both independently and as part of a team, focusing on essential HR functions while contributing to the supportive culture of the organization.

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What skills are essential for success as a Human Resources Assistant – Leave Management?

To succeed as a Human Resources Assistant – Leave Management at the Metropolitan Opera, strong organizational skills, attention to detail, and an understanding of leave administration processes are essential. Excellent communication skills, both written and oral, are crucial, alongside the ability to work effectively in a dynamic environment.

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Is prior experience with a unionized workforce necessary for the Human Resources Assistant role?

While prior experience with a unionized workforce is preferred, it is not a mandatory requirement for the Human Resources Assistant – Leave Management position at the Metropolitan Opera. The essential qualifications focus more on your HR experience and management of leave-related matters.

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What does the Metropolitan Opera seek in candidates for their HR positions?

The Metropolitan Opera seeks candidates who can contribute to a diverse workforce, bringing unique perspectives and talents to the team. They value individuals with strong HR skills, a commitment to equity, and the ability to create a respectful environment for all employees.

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Common Interview Questions for Human Resources Assistant, Leave Management
Can you explain how you handle employee inquiries regarding leave policies?

When handling employee inquiries about leave policies, it's important to listen carefully, provide clear information about relevant laws such as FMLA and ADA, and document any interactions for follow-up. Highlight your approach to ensuring employees feel supported and informed.

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Describe your experience with processing leave-of-absence requests.

In discussing your experience with processing leave-of-absence requests, walk the interviewer through a step-by-step process you follow, emphasizing compliance with legal regulations and the importance of clear communication with all stakeholders involved.

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What strategies do you use to maintain accurate leave records?

To maintain accurate leave records, I implement regular data audits, use HRIS systems effectively, and ensure timely updates. I also prioritize clear documentation practices and maintain organized records throughout the leave process.

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How do you approach communicating leave policies to employees?

When communicating leave policies, I make sure to present the information clearly and accessibly, often creating informational materials or hosting Q&A sessions. It's crucial to provide a welcoming atmosphere where employees feel comfortable asking questions.

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Tell me about a time you had to handle a difficult situation related to leave management.

In handling a difficult situation related to leave management, it's important to showcase your problem-solving skills. Describe the challenge, actions you took to address it, and how you ensured compliance while maintaining a supportive approach for the employee involved.

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What software tools are you familiar with for managing HR tasks?

I’m proficient in using HRIS systems such as Lawson and have extensive experience with Microsoft Office Suite for reporting and data analysis. I’m always eager to learn new technology that can enhance HR efficiency.

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How do you ensure compliance with leave regulations like FMLA and ADA?

To ensure compliance with regulations like FMLA and ADA, I stay updated on legal requirements through continuous education, regularly consult legal resources, and implement thorough documentation practices throughout the leave management process.

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What role does teamwork play in leave management at your previous positions?

Teamwork plays a central role in leave management by facilitating better communication, ensuring comprehensive support for employees, and sharing responsibilities among HR colleagues. I prioritize collaboration and regularly engage with my team for feedback.

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How do you manage confidentiality in handling leave-related information?

Managing confidentiality is crucial in HR roles. I adhere to strict data protection protocols, limit access to sensitive information, and foster an environment where confidentiality is respected by all team members.

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What do you find most rewarding about working in leave management?

The most rewarding aspect of working in leave management is the ability to assist employees during significant life events and provide them with the support they need. Helping them navigate complex processes and ensuring their rights are upheld is truly fulfilling.

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Founded in 1883, The Metropolitan Opera is an opera house that stages works from around the world. It is located in New York City, New York.

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Full-time, hybrid
DATE POSTED
November 26, 2024

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