Children's Village Intake Clerk

The Children's Village Intake Clerk at Oakland County is responsible for completing complex clerical duties related to the processing of juveniles into the facility. Key responsibilities include gathering information from juveniles and their guardians, managing admission paperwork, photographing and fingerprinting new admissions, and maintaining accurate data records. Additionally, the role involves monitoring the behavior and physical condition of juveniles during intake and notifying appropriate staff when follow-ups are necessary.

To apply for the Children's Village Intake Clerk position at Oakland County, you need to be a high school graduate or have a GED certificate. You also need to have at least two years of responsible full-time clerical work experience, or possess an Associate’s degree in Criminal Justice, Law Enforcement, Psychology, or a related field with one year of clerical experience. Importantly, you must not have any convictions related to criminal law, particularly those that would disqualify you from working with juveniles.

The Children's Village Intake Clerk plays a pivotal role in ensuring the safety of juveniles by meticulously documenting their intake processes, monitoring their behavior, and being vigilant about their physical and mental well-being during admission. The clerk is responsible for alerting supervisory staff about any concerns and ensures timely follow-up on medical and clinical needs, all of which contribute to a safer environment for at-risk youth.

The pay range for the Children's Village Intake Clerk position at Oakland County is competitive, with salaries ranging from USD $41,075 to USD $54,513 annually. This reflects Oakland County's commitment to rewarding talent and dedication in roles that serve the community.

Yes, there are several special requirements for the Children's Village Intake Clerk position at Oakland County. Candidates must demonstrate normal hearing and color vision and may need to submit to immunizations and regular health tests. Additionally, a background check will be conducted, and applicants must provide documentation verifying they have not been implicated in any child abuse or neglect cases.

In responding to questions about handling sensitive information, it’s important to emphasize your discretion and organizational skills. Share specific examples where you've had to manage confidential data, ensuring compliance with privacy standards, especially in a clerical role like the Children's Village Intake Clerk.

When answering how you prioritize tasks, highlight your organizational skills and time management strategies. Discuss how you would use checklists or software tools to keep track of responsibilities like intake paperwork, documentation updates, and communication with other departments at Children's Village.

In addressing challenging behaviors, describe your understanding of de-escalation techniques and the importance of empathy. Explain how you would approach juveniles with a calm and patient demeanor, utilizing communication skills to build rapport and resolve conflicts effectively.

Discuss your attention to detail when answering questions about data accuracy. You might mention specific strategies such as double-checking entries, using software tools with validation features, and maintaining organized records to minimize errors in the intake process.

When discussing your motivation, focus on your passion for helping youth and making a positive impact in their lives. Share personal experiences or inspirations that drive your commitment to work in environments like Children’s Village, especially when interacting with vulnerable populations.

In your answer, provide a concrete example of a high-pressure situation related to your clerical experience. Highlight your ability to remain focused, your problem-solving skills, and how you maintained quality work, especially relevant to the role of Children's Village Intake Clerk.

Discuss the importance of confidentiality and your adherence to policies protecting sensitive information. Describe specific measures you take to ensure that juvenile data remains secure, relevant to your responsibilities at Children’s Village.

In responding, demonstrate your knowledge of the intake process by outlining the steps involved, including gathering documentation, conducting assessments, and inputting data into the system. Emphasize your readiness to execute these duties as a Children's Village Intake Clerk.

Detail your instinct to assess and address the situation calmly and thoughtfully. Outline the steps you'd take to support the juvenile, including reporting any concerns to supervisors and providing emotional support, which is essential in a role like that of the Children's Village Intake Clerk.

When discussing your long-term goals, express your commitment to the field of juvenile justice or social services. Talk about aspirations to deepen your expertise, advance within an organization like Oakland County, and continue advocating for the well-being of at-risk youth.