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Academic Account Manager (Remote)(TN, OH, IN)

The Academic Account Manager is responsible for maximizing market share, product revenue, preference and usage in a designated territory by effectively managing a high performing set of assigned law schools. Academic Account Managers are consistently adapting to industry trends to employ in-person and digital engagement methods to effectively communicate the value of Thomson Reuters' platforms to law school customers.

Location: This is a remote/work from home opportunity. The ideal candidate can be located in Nashville, TN; Indianapolis, IN; Cincinnati, OH; Columbus, OH; and surrounding areas

About the Role:

In this opportunity as an Academic Account Manager you will:

  • Act as high performing account manager to secure long-term, Westlaw, CoCounsel, and Thomson Reuters preferred, loyal customers within a designated territory of assigned law schools
  • Own revenue retention responsibility for law school customers in assigned territory. Prospect for new sales opportunities within existing customer base.
  • Demonstrate exceptional presentation skills to maximize front-end client relationships
  • Demonstrate a high level of professional qualities and an engaging disposition that commands attention and respect of customers in law schools and across all segments
  • Exhibit a deep knowledge of Thomson Reuters products such as Westlaw, CoCounsel, Practical Law, and other AI-powered solutions, as well as the legal profession and the academic and law school industry
  • Develop strategic territory plans to manage a cost efficient, high performing business, through maximization of both in-person and online training as well as implementation of customer promotions
  • Direct responsibilities for Student Brand Ambassador management, including hiring and HR issues, motivational factors, continued training and consistent reporting of activities and results
  • Represent Thomson Reuters at various trade shows and conferences, both regional and national in scope.
  • Provide consistent and accurate reporting
  • Ability to work independently and collaboratively

Key Skills, Knowledge and Abilities:

  • Effectively meets customer needs and builds lasting customer relationships; takes responsibility for customer satisfaction and product preference.
  • Demonstrates professional qualities and demeanor that commands attention and respect from law school faculty and students
  • Proven revenue retention success against target along with excellent account management and territory management skills
  • Possesses strong ability to provide customers with high-impact training to exceed their needs
  • Strong time management, prioritization and organizational skills. Ability to exercise independent judgment and discretion
  • Ability to identify problem areas, trends, and opportunities and recommend action to management
  • Competence to effectively lead and manage a team of Student Brand Ambassadors
  • Leadership qualities including self-motivation, resilience, positive attitude, and a team player
  • Ability to adapt and work in a fast paced environment that changes often
  • Can master and communicate benefits of Thomson Reuters products and services to maximize value to customers
  • Exhibits a strong knowledge of, or willingness to master, law school products such as, Westlaw Precision and CoCounsel; print and media programs, workflow solutions; the law school market; and the legal profession. 

About You:

You're a fit for the role if you have:

  • JD required
  • Prior legal experience preferred
  • Strong communication and presentation skills.
  • Customer service orientation and experience
  • Proficient in MS Office and Social Media
  • Ability to travel to training sessions, meetings and to law school locations as needed – 50% travel may be required

#LI-TK1

What's in it For You?


You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  • Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.


This job posting will close 05/31/2025.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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Average salary estimate

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What You Should Know About Academic Account Manager (Remote)(TN, OH, IN), Thomson Reuters

Looking for an exciting opportunity to engage with law schools and make a real impact? As an Academic Account Manager at Thomson Reuters, you're stepping into a role that blends your legal expertise with your passion for education. This remote position allows you the flexibility to work from the comfort of your home while managing key relationships within your territory of law schools in Nashville, TN, Indianapolis, IN, and Cincinnati, OH. Your goal? To maximize market share and revenue by showcasing the unparalleled value of Thomson Reuters' platforms, such as Westlaw and CoCounsel. You'll engage with clients both in-person and digitally, ensuring that our products meet their evolving needs. As a high-performing account manager, you'll retain existing revenue while actively prospecting for new opportunities, demonstrating your exceptional presentation skills along the way. You will also manage a team of Student Brand Ambassadors, giving you the chance to lead and inspire while honing your skills in strategic territory planning. Not only will you help law schools embrace the benefits of Thomson Reuters’ innovative solutions, but you’ll also have access to a wealth of training and professional development resources, ensuring your growth within an inclusive company culture. Join our team and help shape the future of legal education while enjoying a comprehensive benefits package that supports your work-life balance. If you're ready to take the next step in your career and be part of something bigger, this is the perfect role for you!

Frequently Asked Questions (FAQs) for Academic Account Manager (Remote)(TN, OH, IN) Role at Thomson Reuters
What are the key responsibilities of an Academic Account Manager at Thomson Reuters?

As an Academic Account Manager at Thomson Reuters, your main responsibilities include managing relationships with law schools, retaining revenue, and actively seeking new sales opportunities. Utilizing both in-person and digital tools, you'll communicate the value of our platforms, ensuring law school clients are well-informed and engaged. You'll also lead a team of Student Brand Ambassadors, strategize territory plans, and represent the company at trade shows and conferences.

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What qualifications do I need for the Academic Account Manager role at Thomson Reuters?

To qualify for the Academic Account Manager position at Thomson Reuters, candidates must hold a JD degree and have prior legal experience is preferred. Strong communication and presentation skills are essential, as well as a customer-oriented mindset and proficiency in MS Office and social media. Experience in account management or sales will also be beneficial in this role.

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What is the work environment like for an Academic Account Manager at Thomson Reuters?

The work environment for an Academic Account Manager at Thomson Reuters is remote, allowing for flexibility and the ability to manage your schedule. You'll often collaborate with law schools, engaging in both online and in-person interactions. The company fosters a supportive workplace culture focused on personal and professional growth, making it a fantastic opportunity to thrive in your career.

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What skills are essential for success as an Academic Account Manager at Thomson Reuters?

To succeed as an Academic Account Manager at Thomson Reuters, strong account management and sales skills are crucial. You'll also need effective time management and organizational abilities to juggle multiple clients and tasks. A deep understanding of the legal industry and Thomson Reuters products will help you build lasting relationships and provide high-impact training to your clients.

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How does Thomson Reuters support the professional development of Academic Account Managers?

Thomson Reuters is deeply committed to the professional development of its employees, including Academic Account Managers. You'll have access to resources like LinkedIn Learning and the internal Talent Marketplace for skills enhancement. The company also encourages networking through initiatives like Ten Thousand Coffees, allowing you to connect with peers and leaders across the organization.

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Common Interview Questions for Academic Account Manager (Remote)(TN, OH, IN)
How do you manage relationships with multiple law school clients?

In managing relationships with multiple law school clients, I prioritize communication and organization. I use tools like CRM systems to track interactions and ensure each client feels valued. Regular check-ins and providing tailored solutions help maintain strong partnerships.

Join Rise to see the full answer
Can you describe a time you successfully retained revenue from a key account?

I once faced a situation where a key law school client was considering switching providers. I scheduled a meeting to address their concerns and demonstrated how our product features aligned with their needs. By providing targeted training sessions and ongoing support, I retained their business and even increased their usage.

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What strategies do you use to identify new sales opportunities?

I typically analyze trends and feedback from existing clients to identify areas for potential growth. I also stay updated on industry changes and connect with faculty to understand their evolving needs. From there, targeted marketing efforts and personalized outreach help me capture new opportunities.

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How do you adapt your sales approach for different law schools?

I tailor my sales approach by researching each law school’s unique culture, values, and needs. I adjust my communication style and presentation materials to resonate more with each audience, ensuring I address their specific pain points and demonstrate the value of our solutions.

Join Rise to see the full answer
What kind of training programs have you implemented to support clients?

I have implemented various training programs, including webinars and in-person workshops, to ensure clients understand how to maximize the use of our products. I also develop guides and resources tailored to the particular needs of each client group to facilitate better adoption.

Join Rise to see the full answer
How do you keep yourself updated on changes in the legal and academic industries?

I regularly attend industry seminars, subscribe to relevant newsletters, and participate in professional networking groups. Engaging with peers and thought leaders allows me to stay informed and adapt my strategies accordingly.

Join Rise to see the full answer
Describe how you manage a remote team of Student Brand Ambassadors?

Managing a remote team of Student Brand Ambassadors involves setting clear expectations and utilizing project management tools for task tracking. I hold regular virtual meetings for updates and motivation, and I encourage a collaborative atmosphere through shared resources and feedback.

Join Rise to see the full answer
How do you prioritize tasks and deadlines in your day-to-day role?

I prioritize tasks based on urgency and impact, often using a digital task list to keep my workflow organized. I allocate specific time blocks for client interactions, follow-ups, and administrative work to stay efficient while meeting deadlines.

Join Rise to see the full answer
What is your approach to presenting to clients?

I focus on engaging storytelling during client presentations, highlighting how our products resolve their specific issues. I use data and practical examples to illustrate the benefits clearly, allowing for interactive discussion to keep clients engaged.

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How do you measure success as an Academic Account Manager?

Success as an Academic Account Manager can be measured through revenue retention rates, client satisfaction scores, and the growth of product usage among client law schools. I also track my ability to secure new opportunities and foster long-term partnerships.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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DATE POSTED
April 12, 2025

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